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Hospitality Trends Survey Report 2019

View results from over 200 operators to find out what's keeping your peers up at night and the business-critical tools they're implementing to increase profitability.

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Find out what 200+ operators are doing to grow their business & increase profits

In this report, the results from over 200 operators are presented to understand the current trends in the hotel, catering, restaurant, bar, leisure and other hospitality sectors.

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Discover more hospitality trends resources

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Making sure that people remain your most important asset

Blog

5 top tips to increase employee engagement and reduce staff churn.

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People Hawksmoor (2)

Hawksmoor

Case Study

How Hawksmoor reduced staff turnover and took control of labour costs

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Driving Customer loyalty

Blog

Include reservations within the customer experience journey to succeed.

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Fuller's online booking improvements

Case Study

Find out how Fuller's increased online bookings by 42% and reduced no shows.

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Facilities Management technology that delivers a great return

Blog

Find out how operators investing in FM tools are achieving good returns on investment.

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4 ways restaurant operators are effectively controlling costs in 2019

Blog

Read how operators are controlling their costs and prices continue to rise.

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Loudons

Case study 

How Access Procure Wizard helped a growing chain achieve great ROI..

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Gen Z – how generational changes are influencing the hospitality industry

Blog

30% of customers and workers are Gen Z whose expectation levels are forever growing when it comes to using technology.

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How Hubbox achieved a 6% increase in GP in 12 months

Video

Watch how Access technology is making a real difference to the Hubbox team.

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