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QikServe
Digital Ordering System that increases revenue and cuts queues
Give every guest a faster, easier way to order, from their own device, at any service point. QikServe’s digital ordering platform connects every channel, integrates with your existing EPoS, and gives your team the tools to take more orders with less effort. Whether you’re running a busy bar, a quick service restaurant, or a full-service hotel, it scales to fit the way you operate.
See how QikServe’s digital ordering system works for busy restaurant and bar teams.
Everything your team needs to take more orders with less effort
EPoS and kitchen integration
Orders go straight to the kitchen the moment a guest submits. No re-keying, no lost tickets, no delays during peak service. QikServe connects directly with your existing EPoS so your team can focus on service, not admin.
Upsell and modifier prompts
Suggested add-ons and modifiers appear automatically at the point of ordering, increasing average transaction value without any additional effort from your team. Every order becomes an opportunity.
Restaurant online ordering system
Table, kiosk, and web ordering all managed from a single platform. Consistent guest experience across every service point, with all orders flowing into the same kitchen and POS workflow.
Digital menu ordering system
Update pricing, remove items and add promotions instantly across every channel from one dashboard. Changes appear in real time, with no printed menus to reprint and no staff briefings required.
Loyalty and payment integration
Connects with loyalty programmes and digital wallets so guests check out faster and come back more often. Repeat visit behaviour built into the ordering flow, not bolted on afterwards.
Google Reviews at Checkout
Guests are automatically prompted to leave a Google review at the end of their ordering journey. No manual outreach needed. Every transaction becomes an opportunity to build your venue’s online reputation.
Find the right digital ordering product for your venue
A complete AI-powered digital ordering system gives you flexibility to match the way your venue works. Guests can order at table, through QR codes, for click & collect, at kiosks or on mobile. All connected in one system so every order flows smoothly.
Order & Pay
Guests browse, order and pay in one uninterrupted web-based flow. No app required.
Pay at Table
Guests view and settle a staff-created bill from their own phone. Payment only, no ordering.
Self-Ordering Kiosk
In-venue touchscreen terminals for guest self-service ordering and payment. The only hardware-based product in the suite.
Mobile Ordering
White-label iOS and Android app with ordering, payment, loyalty and push notifications.
Not sure which product fits your venue?
Book a demo and our team will recommend the right setup for your operation.
One system, zero double-entry
Managing multiple disconnected ordering channels creates errors, delays, and extra work for your team during the busiest periods. Every manual step is a moment where something can go wrong.
QikServe integrates directly with your existing EPoS. Orders from every channel, table, kiosk, or web, go straight to the kitchen the moment a guest submits. No manual re-entry. No lost tickets. No delays. Your team gets the order right first time, every time.
QikServe processes over 190,000 successful orders every month across the platform
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successful orders processed monthly
QikServe processes over 190,000 successful orders every month across the platform.
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POS interactions per day
Every order, every channel, every venue - over 600,000 POS interactions handled daily.
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increase in spend per cover
QikServe data shows QR order and pay consistently adds 27%+ to spend per cover.
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daily kiosk transactions
QikServe Kiosks process over 49,000 transactions every day across deployed venues.
Ready to serve more customers without adding more staff?
Join hospitality businesses across the UK using QikServe to increase order volume, reduce front-of-house pressure and give guests a faster way to order and pay.
More about what we offer
Order and Pay
Guests browse, order and pay from their own phone: no app, no staff needed. QikServe Order & Pay increases spend per cover by over 27%.
Common questions about digital ordering systems
How does it increase average spend per head?
QikServe includes a configurable suggestive selling suite that drives cross-sells, up-sells and repeat ordering. Guests browsing digitally tend to order more than those prompted by staff.
Which EPoS Evo systems does QikServe integrate with?
QikServe integrates natively with EPoS Evo and supports a wide range of third-party EPoS Evo systems via its open API. Orders sync directly with the till so menus and stock are always up to date.
Does it connect with stock control?
Yes. Inventory updates in real time as orders are placed. Automatic 86ing removes out-of-stock items from the menu instantly so guests never order something unavailable.
Can it link with our loyalty or CRM platform?
Yes. QikServe integrates with Acteol Evo CRM and supports third-party loyalty platforms to capture guest data, reward loyalty and personalise offers.
Does it connect with kitchen display screens?
Yes. QikServe integrates with Kitchen Display Systems for instant order routing, reducing errors and speeding up service.
Does QikServe work for both single-site and multi-site operators?
Yes. QikServe is used by independent single-site venues and by multi-site operators managing ordering across multiple locations. The platform gives operators centralised menu and pricing control, so changes made at group level push across every site in real time.
How long does implementation take?
QikServe is designed for rapid deployment with zero downtime. Go-live timelines vary by venue type and channel and are confirmed during scoping.
Can guests order without downloading an app?
Yes. QikServe Order & Pay and Open Check are fully web-based. Guests scan a QR code and the ordering flow opens directly in their phone browser. There is no app to download and no account required. QikServe also supports a native branded mobile app for operators who want that capability.
Can we start with one channel and add more later?
Yes. QikServe is modular. Operators can start with a single channel such as QR at table, Pay at Table or Open Check, and add further channels as their strategy develops. Kiosk is available for estates of 11 or more licensed sites.
How does onboarding work for a large multi-site group?
Multi-site groups are onboarded in stages rather than all at once, and the approach is consistent across both ordering and kiosk:
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Integrate into your UAT/test-lab environment for full setup and testing of the solution. For kiosk, this means a dedicated kiosk lab is stood up and fully configured first.
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Run a proof of concept at a single location.
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Pilot at one to ten locations, typically running one to two weeks to iron out configuration before wider rollout.
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Following pilot success, move into a structured, controlled rollout that ramps up at pace within agreed scope.
What does QikServe cost?
QikServe is priced per licence (site) per month. Online Ordering starts from £109.87 per site per month. Open Check is £110.60 per site per month. Pay at Table is £75.60 per site per month. Kiosk is £75 per screen per month and is available for estates of 11 or more licensed sites only. A POS Connection is £35 per site per month. One-off store setup is £300 per site. For estates of 21 or more sites, pricing is scoped individually. All prices exclude VAT and are subject to change. Contact the QikServe team for a current personalised quote.