QikServe

Digital Ordering System that increases revenue and cuts queues 

Give every guest a faster, easier way to order, from their own device, at any service point. QikServe’s digital ordering platform connects every channel, integrates with your existing EPoS, and gives your team the tools to take more orders with less effort. Whether you’re running a busy bar, a quick service restaurant, or a full-service hotel, it scales to fit the way you operate. 

Product Tour
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Screen 1 – Guest Ordering Interface (Menu View)
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Brand & white-label identity
The operator's own logo, colours and fonts applied throughout. QikServe stays completely invisible to the guest.
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2
Category navigation bar
Sticky scrollable menu categories that follow the guest as they scroll - the full menu is always one tap away.
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Item card with imagery
Food or drink item displayed with photo, name and price - high-quality visuals that drive bigger baskets without staff involvement.
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Item modifiers/customisation
Nested modifier options on an item (e.g. size, extras, dietary) - guests customise to the last detail, reducing order errors and re-fires.
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Service type selector
Guest chooses how they want to receive their order: collection, order-to-table, or delivery. All from the same interface.
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Basket, Suggestive Selling & Checkout
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Suggestive selling panel
Smart upsell prompts display relevant items based on what's already in the basket - growing average order value automatically, with no staff effort.
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Special instructions field
Free-text box for guest notes sent directly to the kitchen - fewer errors, fewer re-fires, happier guests.
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Tip charity round-up e.g. Pennies
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Special instructions field
Free-text box for guest notes sent directly to the kitchen - fewer errors, fewer re-fires, happier guests.
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Charity round-up
Charity round-up option - goodwill with zero friction.
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Promo code/discount entry
Guests apply promo codes at checkout instantly - no staff involvement, no manual discounting at the till.
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Payment method selector
Card, Apple Pay, Google Pay, gift cards and more - guests pay however they want in a single seamless checkout.
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Open Cheque & Pay at Table STEP 3
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Running tab/open cheque view
Guests add to a running tab throughout their meal - just like ordering with a server, but without the wait.
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Add items to existing tab
Guests can keep adding drinks and sides whenever they're ready - no flagging down staff, no interrupting the meal.
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Payment method selector
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Live itemised bill from POS
The bill pulls live from the POS - guests see exactly what they owe, with no discrepancies and no waiting for the server to bring it over.
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Bill splitting options
Pay a custom amount or split equally at the tap of a button - guests settle on their own terms, no awkward maths at the table.
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Analytics Dashboard
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Revenue & order analytics chart
Live sales and order volume data in one dashboard - operators can act on what's selling today, not next week.
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Menu management panel
Update items, prices and availability directly in the dashboard - no IT ticket, no waiting, changes go live immediately.
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Guest data & order history
Every order builds a richer picture of guests - operators own their data and can use it to market smarter.
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Multi-site switcher
Switch between venues or manage all locations from a single screen - one view across the entire estate.
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🎉 QikServe tour complete!
We have so much more to show you. If you would like to explore more areas of QikServe, or see exactly how it could work for you, simply get in touch below and one of the team will be happy to help.

See how QikServe’s digital ordering system works for busy restaurant and bar teams.   

Everything your team needs to take more orders with less effort

EPoS and kitchen integration 

Orders go straight to the kitchen the moment a guest submits. No re-keying, no lost tickets, no delays during peak service. QikServe connects directly with your existing EPoS so your team can focus on service, not admin. 

Upsell and modifier prompts 

Suggested add-ons and modifiers appear automatically at the point of ordering, increasing average transaction value without any additional effort from your team. Every order becomes an opportunity. 

Restaurant online ordering system 

Table, kiosk, and web ordering all managed from a single platform. Consistent guest experience across every service point, with all orders flowing into the same kitchen and POS workflow. 

Digital menu ordering system 

Update pricing, remove items and add promotions instantly across every channel from one dashboard. Changes appear in real time, with no printed menus to reprint and no staff briefings required. 

Loyalty and payment integration 

Connects with loyalty programmes and digital wallets so guests check out faster and come back more often. Repeat visit behaviour built into the ordering flow, not bolted on afterwards. 

Google Reviews at Checkout 

Guests are automatically prompted to leave a Google review at the end of their ordering journey. No manual outreach needed. Every transaction becomes an opportunity to build your venue’s online reputation. 

Find the right digital ordering product for your venue

A complete AI-powered digital ordering system gives you flexibility to match the way your venue works. Guests can order at table, through QR codes, for click & collect, at kiosks or on mobile. All connected in one system so every order flows smoothly. 

Order & Pay 

Guests browse, order and pay in one uninterrupted web-based flow. No app required.

Explore Order & Pay

Open Check 

Guests run a tab across the whole visit and pay once at the end. 

Explore Open Check

Pay at Table 

Guests view and settle a staff-created bill from their own phone. Payment only, no ordering.

Explore Pay at Table

Self-Ordering Kiosk 

In-venue touchscreen terminals for guest self-service ordering and payment. The only hardware-based product in the suite.

Explore Kiosks

Mobile Ordering

White-label iOS and Android app with ordering, payment, loyalty and push notifications.

Explore Mobile Ordering

Not sure which product fits your venue? 

Book a demo and our team will recommend the right setup for your operation.

One system, zero double-entry

Managing multiple disconnected ordering channels creates errors, delays, and extra work for your team during the busiest periods. Every manual step is a moment where something can go wrong.  

QikServe integrates directly with your existing EPoS. Orders from every channel, table, kiosk, or web, go straight to the kitchen the moment a guest submits. No manual re-entry. No lost tickets. No delays. Your team gets the order right first time, every time. 

QikServe processes over 190,000 successful orders every month across the platform

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successful orders processed monthly

QikServe processes over 190,000 successful orders every month across the platform.

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POS interactions per day

Every order, every channel, every venue - over 600,000 POS interactions handled daily. 

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increase in spend per cover

QikServe data shows QR order and pay consistently adds 27%+ to spend per cover. 

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daily kiosk transactions

QikServe Kiosks process over 49,000 transactions every day across deployed venues. 

Ready to serve more customers without adding more staff? 

Join hospitality businesses across the UK using QikServe to increase order volume, reduce front-of-house pressure and give guests a faster way to order and pay.

More about what we offer

Reservation and Ordering Suite

Fully connected reservations, ordering and payments.

Find out more

Order and Pay

Guests browse, order and pay from their own phone: no app, no staff needed. QikServe Order & Pay increases spend per cover by over 27%.

Find out more

QR Code Ordering System 

(for QR-based in-venue ordering)

Find out more

Mobile Ordering System 

Seamless ordering, happy guests, and smoother operations.

Find out more

Common questions about digital ordering systems

How does it increase average spend per head?

QikServe includes a configurable suggestive selling suite that drives cross-sells, up-sells and repeat ordering. Guests browsing digitally tend to order more than those prompted by staff.

Which EPoS Evo systems does QikServe integrate with?

QikServe integrates natively with EPoS Evo and supports a wide range of third-party EPoS Evo systems via its open API. Orders sync directly with the till so menus and stock are always up to date.

Does it connect with stock control?

Yes. Inventory updates in real time as orders are placed. Automatic 86ing removes out-of-stock items from the menu instantly so guests never order something unavailable.

Can it link with our loyalty or CRM platform?

Yes. QikServe integrates with Acteol Evo CRM and supports third-party loyalty platforms to capture guest data, reward loyalty and personalise offers.

Does it connect with kitchen display screens?

Yes. QikServe integrates with Kitchen Display Systems for instant order routing, reducing errors and speeding up service.

Does QikServe work for both single-site and multi-site operators?

Yes. QikServe is used by independent single-site venues and by multi-site operators managing ordering across multiple locations. The platform gives operators centralised menu and pricing control, so changes made at group level push across every site in real time. 

How long does implementation take?

QikServe is designed for rapid deployment with zero downtime. Go-live timelines vary by venue type and channel and are confirmed during scoping. 

Can guests order without downloading an app?

Yes. QikServe Order & Pay and Open Check are fully web-based. Guests scan a QR code and the ordering flow opens directly in their phone browser. There is no app to download and no account required. QikServe also supports a native branded mobile app for operators who want that capability. 

Can we start with one channel and add more later?

Yes. QikServe is modular. Operators can start with a single channel such as QR at table, Pay at Table or Open Check, and add further channels as their strategy develops. Kiosk is available for estates of 11 or more licensed sites.

How does onboarding work for a large multi-site group?

Multi-site groups are onboarded in stages rather than all at once, and the approach is consistent across both ordering and kiosk: 

  1. Integrate into your UAT/test-lab environment for full setup and testing of the solution. For kiosk, this means a dedicated kiosk lab is stood up and fully configured first. 

  1. Run a proof of concept at a single location. 

  1. Pilot at one to ten locations, typically running one to two weeks to iron out configuration before wider rollout. 

  1. Following pilot success, move into a structured, controlled rollout that ramps up at pace within agreed scope. 

What does QikServe cost?

QikServe is priced per licence (site) per month. Online Ordering starts from £109.87 per site per month. Open Check is £110.60 per site per month. Pay at Table is £75.60 per site per month. Kiosk is £75 per screen per month and is available for estates of 11 or more licensed sites only. A POS Connection is £35 per site per month. One-off store setup is £300 per site. For estates of 21 or more sites, pricing is scoped individually. All prices exclude VAT and are subject to change. Contact the QikServe team for a current personalised quote.