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Workspace for Hospitality

Software for hotels

Cloud-based hotel software enables you to streamline your operational processes, reduce business costs and increase profitability.

Secure the most cost-effective suppliers, manage food and beverage costs, discover EPoS and booking solutions for your on-site dining services, take care of staff scheduling and HR as well as optimise your property maintenance processes with Access Hospitality's hotel management software.

Build one software solution to fit your hotel business

Manage your hotel processes to make them more efficient and save both time and money in your operation, with hotel management software.

We help hundreds of hotel sites discover the hotel management software solutions that enable you to target the areas of your business that could operate more effectively and streamline processes as well as generate more revenue and increase profits.  

With a breadth of software solutions on offer, our highly trained teams learn what your business objectives are and guide you through the tools that can help you.  

Why use our hotel software?

  • One cloud-based system - Your secure data is accessible 24/7 and regular remote updates keep your software up to date with the latest available version on the market. 
  • Save money and increase profits - Actionable data insights helps you to identify the areas in your food and beverage operation that are generating unnecessary costs. Secure the best prices for food and beverage suppliers, analyse and reduce your food waste and manage your menu to be more profitable.  
  • Generate more revenue - Drive more online bookings to your on-site restaurant or bar with a market-leading booking and reservation solution that enables you to create more pre-visit upselling opportunities.
  • Train to retain - Delivering tailored learning content and mandatory compliance training to your teams helps you develop a highly skilled workforce who stays for longer and delivers a better experience for your guests. 

Streamline your business with software solutions for hotels

The manual administrative processes in your business are costing you hundreds of hours of time that could be spent elsewhere. Automating those processes with hotel management software gives your team the freedom to achieve more. 

Explore our hotel management software

Hotel inventory and procurement

Hotel inventory and procurement software enables hotel operators to manage all the tasks associated with purchasing through one digital platform.  

More than 125 hotels in the UK use Access Hospitality’s procurement software to secure the best prices from food and beverage suppliers and generate purchase orders, delivery notes and electronic invoices. With full visibility across the purchasing process, you can keep tight control on costs and speed up ordering in your operation. Our hotel customers typically report a 10% decrease in direct costs and a +5% invoice-to-credit ratio. 

Benefits for hotels include:  

  • Accurate forecasting that helps you with budgeting and planning 
  • Real-time reporting that helps identify your most and least profitable items  
  • Secure the best prices from suppliers 
Hotel CRM

Turning customer data into actionable insights can help hotels to personalise and improve the customer experience.

Using a hotel CRM, you can generate tailored marketing campaigns and streamline operations to generate more bookings and increase revenue. 

Benefits for hotels include:

  • Increased customer loyalty by creating targeted offers and experiences that help you generate more return visits from your guests.   
  • Manage and automate communication with guests, such as sending confirmation emails and follow-up messages.  
  • Streamline your operations and maximise your customer relationships with over 70 integrations to leading hospitality platforms
Menu management

Menu management software helps businesses to manage their food and beverage operations by controlling the cost of menu items on their menus, analysing ongoing profitability, managing stock, reducing waste costs and fulfilling nutrition and allergen legislation.  

The advanced reporting and analytics within the Access menu management solution enables you to control costs, switch out ingredients in recipes quickly and easily and identify your best performing and most profitable dishes.  

Benefits for hotels include:  

  • Improve profitability by gaining tighter control of margins on individual dishes and reducing waste  
  • Automate and digitise processes to reduce time spent on admin 
  • Comply with nutritional and allergen labelling to ensure you are fully compliant and offer a safe service to your guests 
Hotel EPoS

The electric point of sale system in the hotel restaurant or bar is the system that processes orders and payments from guests for table service. Online EPoS systems enable your team to take orders from your dining guests digitally, sending them directly to the POS system and kitchen for smoother service.  

Access Hospitality EPoS offers an easy-to-use interface that integrates with all major payment providers as well as full integration with the Access Collins online booking system to ensure your guests enjoy a seamless experience from booking to visit.  

Benefits for hotels include:  

  • Faster orders with a direct feed to the kitchen display system  
  • Comprehensive real-time reporting to help you analyse your sales data  
  • Stock results dashboard helps you manage stock and reduce waste in your kitchen 
Online booking and reservation software for your dining room

An online booking and reservation system can help you drive more non-hotel guests to your venue’s restaurant. Driving extra revenue through your dining spaces can help increase the profitability of your whole operation.  

Access Hospitality’s booking and reservation solution helps you drive more restaurant bookings and manage enquiries about dining and includes a table management function to help you make the most of your restaurant space.  

Benefits for hotels include:  

  • Increase average order values with pre-sales and upselling opportunities at the point of booking 
  • Manage dining enquiries through a multitude of booking channels and take deposits and pre-orders  
  • Promote your dining establishment through DesignMyNight, the online discovery platform for hospitality venues with more than 13 million monthly views to help new guests discover your dining venue 
HR, scheduling and payroll

HR, scheduling and payroll software for hotels and hospitality includes all the tools and functions needed to efficiently produce staff schedules, manage time and attendance and pay their teams in-house.  

Access Hospitality enables hotel operators to streamline and automate their HR processes to reduce time spent on manual tasks and ensure their staff are taken care of.  

Benefits for hotels include:  

  • Easily manage staff scheduling, sickness and holidays in one online portal 
  • Automate payroll functions to save hundreds of hours of time  
  • Easy-to-use platform for your staff to manage their holidays, access documents and view payslips 
Staff training and development

Staff training and development software enables operators to deliver the mandatory training their staff members need to complete to operate safely and meet legal compliance and also the tools to help team members thrive and develop in their hospitality careers.  

Providing learning and development opportunities helps to engage your teams and keep your most skilled staff members within your business for longer. Access LMS delivers all the tools and functionality needed to deliver engaging career pathways as well as hotel-focused training and compliance courses.  

Benefits for hotels include:  

  • Reduce employee turnover by providing engaging career development opportunities 
  • Develop a highly skilled workforce who will deliver better quality service to your guests  
  • Identify training gaps and monitor compliance rates with in-depth data reporting 
Facility management

Managing annual services, maintenance and repairs across a vast estate of property can become an overwhelming task for hotel operators, so, computer-aided facility management software for hotels enables operators to manage the maintenance and development of their equipment and buildings easily on one platform.  

Access Maintain provides the tools to automate facility management processes, set approval processes, manage and approve contractors, monitor and assess budgets and book, track and invoice jobs through its easy-to-use system.  

Benefits for hotels include:  

  • Greater control over contractors and job management can help reduce maintenance costs by 10%  
  • Save time by automating processes like invoicing and approvals 
  • Monitor performance and budgets across your entire estate to identify areas of high cost or repeated maintenance 
Hospitality accounting software

Get full visibility of your hospitality business’ finances and operations – gain a full picture of costs and expenses, revenue and profit at the click of a button.

Our accounting software for the hospitality industry, provides medium to large operators with powerful tools and features that streamline financial operations, enhance cost control, and optimise revenue generation.

Dalata Hotel Group

Using Access Procure Wizard

We spent the day with the Dalata team to find out how they are using Access Procure Wizard across their 40+ sites in the UK and Ireland. We speak to the General Manager of Maldron Hotel Newcastle, the Head of Procurement and Finance Project Manager from Dalata to find out how the software has helped with:

  • Consolidation of suppliers
  • Getting the best prices for the business
  • Reporting
  • Visibility and control of costs

Access Procure Wizard has transformed our business. Our procurement was very much spreadsheet based but by implementing the system, it really turned that around and has given us control over everything we do.

Hotel software FAQs

What software do they use in hotels?

Depending on the size and functions of the hotel, they might utilise lots of different software to help with the day-to-day running of the operation of the business. As well as the software that manages the front-of-house operations of a hotel such as the front desk, reservation system and billing, hotels may have specialist software that helps them run their on-site kitchen and restaurant and manage staff HR tasks such as payroll and rotas.  

What are the benefits of hotel management software?

Hotel management software improves the efficiency of a hotel business and reduces the time spent on numerous daily tasks. Software for hotels helps to increase profitability by increasing bookings and helping manage customer relationships and by reducing the operational costs associated with running a hotel.

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See our hotel management software in action

Explore our restaurant software solutions

Industry leading restaurant software to drive efficiencies, improve profit margins and reduce administration time

Simplify the customer experience with EPoS system for restaurants

Track every guest interaction to create a powerful Single Customer View with hospitality CRM

Control your procurement process with complete visibility of expenditure for maximum savings with purchase to pay software and restaurant recipe software

Make bookings, reservations and enquiries easy for your staff with restaurant booking system and table management software

Simplify and automate employee management with restaurant HR software, restaurant hiring software and hospitality LMS

Easy-to-use online gift voucher management software that allows you to make extra sales in your bar, restaurant or hotel with no set up costs

Manage your tickets and guest administration, promotions and sales of any kind of event with ticketing software

Replace your paper processes with digital checklists and record logs 

Automate workflow, reduce paperwork and make speedy fixes with property maintenance software