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AI hotel software
for the stays guests remember and the ones they come back for

The hotels that earn loyalty aren’t the ones with the biggest budgets. They’re the ones where every detail is handled before the guest even arrives. Access Evo is the agentic AI hotel software built for operators who want every stay to count.

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Used by over 3,500 hoteliers who want to see results

Trustpilot

The guests who keep coming back didn't just have a good stay...

Someone made sure every detail was handled before they arrived.

The operators growing right now aren't working harder than you. They're just getting more from what they already have with AI hotel software. Picture your hotel, seen differently. 

  • The guest who checked in once came back three times this year. Access Evo knew what they needed before they asked. 

  • Room 14’s maintenance issue was flagged this morning. The guest tonight won’t know it existed. 

  • Your housekeeping schedule already reflects tonight’s occupancy. No one had to build it. 

  • The cost that was quietly running over budget. Visible before it became a problem. 

AI hotel software that works as hard as your front desk. Without the overtime. 

Access Evo is the platform your hotel runs on. From the first booking to checkout and beyond, everything is connected through our hotel software: your property management, your people, your guest data, your procurement. It learns from every stay so your team can always focus on the guest. 

Sees everything 

Every room request, dietary preference and arrival note flows instantly across your whole operation. Your team knows what’s needed before the guest walks through the door. 

Learns continuously 

It identifies which nights will stretch your housekeeping team, which packages drive the most upsells, and where service gaps are likely to appear, giving you time to act before issues arise. 

Acts automatically 

Maintenance alerts raised before guests notice the problem. Procurement reordered before stock runs low. Scheduling adjusted to live occupancy. The back-of-house decisions that eat up manager time, handled.  

Built on ISO 42001-accredited AI governance. Your data never leaves the Access private environment. 

 

Not a tool you switch on. An intelligence that never switches off. 

Everything your hotel needs to make every stay one they remember. 

One platform. Running quietly so your team can focus entirely on the guest. 

Real-time room status, automated guest payments and occupancy data that tells you what tonight looks like before your team has to ask.

Your property managed in one place. Every room, every booking, every guest, connected. 

 

Discover the Hotel Property Management Suite
Product Tour
🚀

Let's show you how we can help

Click to begin an interactive walkthrough

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1
Self check-in kiosk
The guests who want to go straight to their room can. The ones who want a conversation still get one. Your front desk team where they're most needed, not processing everyone who walks in.
1/10
2
Front desk guest management
Every preference, every loyalty note, every special request already on screen before the guest says their name. The welcome that feels instinctive, because it was prepared.
2/10
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3
Housekeeping stock reorder
The toiletries running low are flagged before anyone opens a cupboard to check. Restocking happens on schedule, not in a scramble mid-shift.
3/10
4
Room status in real time
No more calls down to housekeeping to find out if a room's ready. Every status visible from one screen, updated the moment it changes.
4/10
5
Housekeeping schedule by team member
Rooms distributed across the team based on what's checking out today, not what checked out yesterday. The hour your supervisor used to spend building the morning plan, back in their day.
5/10
6
Occupancy-led prioritisation
Tonight's arrivals drive today's sequence. The rooms that need to be ready first are always the ones that get done first, without a manager having to make the call.
6/10
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7
Property maintenance alerts
A guest reports a problem. It's already with the right person before they finish the sentence. The issue your next guest won't know existed because it was fixed before they arrived.
7/10
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8
Occupancy forecasting
The next 30 days visible before they happen. Where to push rate, where to open availability, which channels are under-delivering, without waiting for the weekly revenue meeting.
8/10
9
RevPAR and ADR tracking
The numbers your revenue strategy runs on, trended over time, compared against pace. Not in a report you pull at month end. Available now, when the decisions still matter.
9/10
10
Booking pace and pickup
Ahead of pace or behind it, visible before the month is out. The difference between a pricing decision made in time and one made in hindsight.
10/10
🎉
That's just a glimpse.
Get in touch and we'll show you the rest.

See how we help hoteliers thrive

Getting the basics right is crucial for our operation as we almost always need a better IT solution as a first step when we take on a business. Since 2010 we have plugged Access hotel software into every hotel we take on. The product is good and it's very easy to use which simplifies staff training and the Access support team is second to none. We have reviewed other solutions but we've yet to come across a better platform for our hotels' needs. Everything just works with The Access Group.

Gregor Ritchie - Managing Director Optimum Hotel and Leisure Management

As a small hotel, some elements of hotel technology simply aren’t beneficial to us, but with Access hotel software we can pick and choose what is going to help our business grow instead of being forced to pay for technology that we don’t need. As a hotel, we’re always looking to improve, streamlining work and making things as easy as possible for our staff and our guests; The Access Group is helping us achieve that.

Hayley Sneddon - Reception Manager Duck Bay Hotel & Cottages

We wanted to improve our event management, really take it to the next level. It made sense to work with The Access Group as we use their PMS and didn’t want to bring another company in. Our Reservations Manager had worked with Advanced C&B before and thought it would be beneficial to our business. It links well with bedrooms, and has the same user feel so we didn’t need to teach anyone a brand new system, which helped people feel comfortable using it right from the start.

Katy Allen - Events Manager Cromlix

The full picture. Every tool your hotel operation needs. 

Our accommodation offering covers every part of how a hotel runs, from the booking engine to the back office. Each product works as part of the Access Evo platform, connected by the same intelligence layer. 

Property management system

Hotel PMS

Streamline operations, drive revenue and increase profits. Your central hub for everything your property management need

Hotel PMS
Distribution

Hotel Distribution

Automate your hotel rates, connect with over 2,000 global partners and optimise your distribution mix. 

Hotel Distribution
Gueststay

Guest Engagement

Booking, communication and self-service tools in one place. Every guest interaction handled before they have to ask. 

Hotel Guest Engagement
Self serve kiosk

Check-in Kiosks

Digitise check-in and check-out to avoid queues and keep your front desk focused on the guests who need them. 

Hotel Check-in Kiosks
Hotel booking engine

Booking Engine+

Win more direct bookings, increase revenue and build guest loyalty without relying on third-party channels. 

Hotel Booking Engine
Catering and Event Management

Hotel Catering and Event Management

Centralise, automate and simplify event operations so your team can focus on delivering an exceptional experience. 

Catering and Event Management
Payments

Payments

Improve cash flow, simplify guest payments and reduce transaction fees, all managed in one place. 

Hotel Payment Processing
EPoS

Hotel EPoS

Automate manual tasks, surface clear data insights and reduce staff workloads across your food and beverage operation. 

Hotel EPoS
Distribution

Distribution

Channel Manager

Connect to hundreds of global channels from one simple dashboard that keep your rates and availability perfectly synced in real-time. Avoid overbookings, reach new guests and maximise your revenue with a smart distribution mix.  

Find out more

Revenue Management System

Real-time data, AI forecasting and human insight working together to drive better results and increase profits. 

Hotel RMS
Guestvoucher

Vouchers

Boost sales and increase profits with personalised monetary or experience vouchers that guests actually want. 

Guest Vouchers

Staff Scheduling   

Designed for hospitality, Rotaready helps you schedule rotas, optimise wage spend and record attendance to keep your hotel running efficiently. 

Hotel Staff Scheduling

Every great stay was handled before the guest arrived. 

Let us show you what AI hotel software looks like when it's built around how your property and your people actually work.  

Talk to our team

FAQs for AI hotel software 

What is AI hotel software?

AI hotel software connects your property management, team, guest data and procurement into one platform. Access Evo uses intelligence built from real hospitality data to help your hotel run more efficiently, from pre-arrival communications to housekeeping scheduling and procurement.

How does Access Evo help hotels improve guest retention?

Access Evo gives you a single view of every guest across every stay, so you can identify who is most likely to return and reach them at the right moment. Automated guest communications, personalised offers and loyalty management all run from the same connected platform. . 

Can Access Evo manage multiple hotel properties?

Yes. The platform scales across your estate, giving you consistent visibility of every site from one place. Each property shares the same intelligence layer, so insights from one site inform decisions across the group. 

What hotel management products does Access offer?

Access offers a full suite of hotel management tools including a PMS, booking engine, distribution management, guest engagement, check-in kiosks, event management, payments, hotel EPoS, staff scheduling, revenue management and vouchers. Every product runs on the Access Evo platform.