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- Solutions by business priority
- Boost efficiency and profitability
- End to end workforce management
- Attract customers and increase bookings
Hospitality software for rail and transport sectors
Access CRM and order and pay solutions have been adopted by some of the biggest train operators in the UK to enable them to engage better with customers, drive sales and increase their revenue.
Rail and transport services are increasingly looking for ways to increase sales and enhance the customer experience by offering the same convenience and efficiency as other food and beverage providers.
Software to help drive sales and improve customer engagement
55%
increase in YOY sales
through marketing campaigns (Cross Country)56,000
spare seats purchased
after journey data was processed (Cross Country)8
weeks
to get order and pay system up and running (Avanti)Why choose Access?
Access is helping rail and transport operators to ensure the continuity of food and beverage services and improve their marketing campaigns to drive sales and improve overall customer experience.
Our expert team will be able to identify the right solution for you depending on your business objectives and demonstrate the ROI achievable with the right technology.
- Support food and beverage service
- Help deliver excellent customer service
- Increase revenue on F&B sales
- Engage lapsed customers to increase sales
- A location-driven marketing campaign to drive seat sales on specific journeys
- Clean and segment customer data
- Increase clicks and opens on email campaigns
What our rail customers say about our hospitality software...
Customer Segmentation and Insight
Find out how we segmented Cross Country’s customer data and helped them increase YOY sales by 55% through marketing campaigns
Last minute availability
Find out how approximately 1 million rows of journey data have been processed and aggregated in the first 3 months leading to 56,000 spare seats being purchased
Food and drink from the comfort of your seat
Read how Avanti’s Order and Pay platform was up and running in 8 weeks with quick consumer adoption
Explore our hospitality software for rail and transport sectors
CRM
How do rail and transport operators use CRM software and what benefits does it bring?
CRM software opens up a whole host of opportunities by enabling you to segment your customer data to deliver targeted customer campaigns to drive sales. From re-engaging lapsed customers to building marketing campaigns based on location to sell spare seats on specific train journeys, the opportunity CRM software holds for rail operators to harness customer data and increase revenue is vast.
Benefits for rail and transport:
- Increase revenue by driving sales through smart campaigns
- Improve customer experience
- See a clear return on investment
- Fill spare seats via intelligent customer journey campaigns
Order and Pay
How can Order and Pay at seat benefit rail and transport operators?
Order and pay at seat offer train customers an alternative and easy opportunity to purchase food and drink and conveniently have it brought to their seat. Originally adopted as a way to offer food and beverage services during the coronavirus pandemic, the software has proven a hit with both operators and customers who benefit from the convenience of having their order delivered to their seats and may be travelling alone or with small children or perhaps have mobility issues. It is a simple and extremely convenient way for rail operators to increase their food and beverage revenue.
Benefits for rail and transport:
- Flexible to suit customer needs
- Quick and simple order and pay in 60 seconds with convenient QR code ordering
- Enables great customer service by providing food straight to seat
- Enabled rail operators to offer continuity of food and beverage service
Hospitality accounting software
Get full visibility of your hospitality business’ finances and operations – gain a full picture of costs and expenses, revenue and profit at the click of a button.
Our accounting software for the hospitality industry provides medium to large operators with powerful tools and features that streamline financial operations, enhance cost control, and optimise revenue generation.
