Booking and Reservations
Collins Evo is AI restaurant table management software that gives front-of-house teams real-time visibility of every table, automated wait time predictions and drag-and-drop floor control. Turn more tables, seat more guests and run smoother services across every shift.
Every service has moments where a guest could have been seated, a wait time could have been cut, a table could have turned faster. Collins Evo gives your front-of-house team the visibility to catch every one of those moments before they become missed revenue.
restaurants, bars, pubs and clubs trust Collins Evo
more bookings with Collins Evo
higher booking conversion rate
You've got guests at the door and a floor that looks fuller than it is. The table in the corner has had its bill for fifteen minutes but nobody's picked it up yet. Collins Evo gives every team member live table status so cleared tables are turned without anyone having to check.
A large party arrives late. Two tables need merging. Someone wants to swap to the terrace. On paper this is a nightmare. On Collins Evo it is a thirty-second drag-and-drop. The floor plan updates instantly and every team member sees the change.
No-shows do not just lose the booking. They leave a table dark for the rest of the service. Collins Evo sends automated deposit requests, card authentication prompts and SMS reminders before the booking, so guests either show up or cancel in time for you to reseat the table.
Collins Evo gives your team the information they need before service starts and the flexibility to handle anything that comes up once it does.
Our table management software enables restaurants to layout their venue for service - giving them the flexibility to put multiple groups in one area, put one large group over multiple areas or turn tables every 2 hours – whatever suits the operation.
Our one-click run sheet generator shows your heads for the shift, a breakdown of the types of bookings and all the details per table, including notes, customer tags, deposit codes and more.
Access Collins LiveWait enables guests to add themselves to a virtual queue, get updates on wait times and remove themselves from the queue all with no manual actions from your teams.
Book a demo and we’ll show you the table management view for your type of operation.
Set up your floor plan digitally
Set up your floor plan digitally, drag and drop tables, areas and sections to match your venue layout. Configure different plans for different events or seasons.
Bookings flow into your diary from every channel
Bookings flow into your diary from every channel and map automatically to your floor plan, with full guest details per table including notes, deposits and dietary requirements.
Before service, generate your one-click run sheet.
Before service, generate your one-click run sheet. Your team reviews the full picture for the shift before doors open.
During service, manage the floor in real time.
During service, manage the floor in real time. Move tables, update statuses, accommodate walk-ins and track wait times from a live digital view every team member can see.
After service
After service, review table time analysis by group size to understand your average covers and forecast more accurately for the next service.
We have been able to maximise floor space, turning tables, and most importantly our own time; Access Collins is wonderfully simple to use and comprehensively covers all aspects of the booking process.
Collins Evo turns the table and keeps your floor moving. But that guest's journey doesn't end when they sit down and neither should your view of them.
The same booking that Collins Call Evo feeds that same data into the Customer Engagement Suite: Guest WiFi captures them when they arrive, CRM builds a single view of who they are, and Loyalty brings them back. One guest, one connected record, from the first ring to the tenth visit.
Table management is how a restaurant tracks bookings, seating and table status through a service, from taking the booking to clearing the table and turning it again. It ranges from a paper diary to software that gives every team member the same live view of the floor in real time.
Collins Evo sends automated deposit requests, card authentication prompts, SMS reminders and email confirmations before the booking date. Guests either confirm and show up, or cancel in time for you to open the table to other guests. Either outcome is better than a no-show.
Yes. Collins Evo lets you save different floor plan configurations for different occasions —- a standard service layout, a Valentine's Day set-up, a private dining configuration. Switch between them without having to rebuild from scratch each time.
Collins LiveWait gives walk-in guests a link to join a virtual queue from their phone. They can see their estimated wait time, get updates as it changes and remove themselves if their plans change. Your front-of-house team manages it from the same dashboard as the rest of the floor.
Every booking that comes through Collins Evo, from your website, over the phone, via Google or through a third-party platform, maps directly to your floor plan. Your team sees one consistent view of the floor regardless of where the booking originated.
Manual table management works at small scale, a diary and a floor plan on paper. It gets harder to sustain as covers, sittings and multi-channel bookings increase, because every change has to be tracked and communicated by hand. Collins Evo replaces that manual tracking with a live digital floor plan every team member sees at once, so changes update automatically instead of needing to be re-communicated.
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