Local authority software
trusted by 200+ councils to deliver connected, data-driven services

We provide software for health, local government, and care organisations across the UK.

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Derbyshire County Council - Case Study

From brokerage and case management to community care scheduling, early years provision, and youth justice, the council now uses integrated digital systems that eliminate data silos, speed up service delivery, and provide strategic intelligence across all operations. Working across children's services, adult social care, and youth justice, the council operates more efficiently whilst giving residents better choice across the county.

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Nottinghamshire County Council - Case Study

Nottinghamshire County Council now coordinates hospital discharges more efficiently, with social workers accessing up-to-date information to support timely transitions from hospital to community-based care.

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How Local Authorities Can Unlock Community Wellbeing

Local Authorities sit at the heart of their communities in a way that few other organisations do. They hold statutory duties around housing, adult social care, public health, and debt advice. They know which estates are struggling with fuel poverty, and which families are on the edge. This is not peripheral knowledge. It is precisely the intelligence needed to drive meaningful improvements in population wellbeing.

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Specialist software solutions for local authorities

Over the last 30 years, we have developed specialist software solutions for the local authorities, social care, commissioning, youth services, and education departments. Many regard us as a critical provider of local authority digital transformation for health and care services.

We work closely with key individuals within local authorities and health and care organisations to help them respond and take appropriate action for broader government approaches. This includes supporting the integration agenda, including bringing together the NHS and local government to deliver for local communities jointly.

How are firms using our debt recovery and collection software?

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Local Authorities using Access social care, education and youth services solutions

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Councils in England use our Market Management and oversight solutions

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care placements commissioned across local authorities

Related Software

Personalised care

Access provides the technology to support the delivery of fully integrated care. We help local authorities and health and care providers to deliver person-centred care.

Local authorities can take a joined-up approach to the commissioning of services, where managing quality and risk are paramount.
Turn valuable data from these services into actionable intelligence to inform decisions around service provision, financial efficiencies, and future strategic developments.
We provide a full spectrum of solutions, including Technology Enabled Care and digital tools to deliver preventative health services and quality care in a person’s home.

Learn more about Technology Enabled Care

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We support the social prescribing movement

Alongside the development of social prescribing software, we work with key staff within local authorities, healthcare, and communities, to create compelling social prescribing programmes, which have shaped the social prescribing movement:

We contribute essential thought leadership around social prescribing.
Our consultative experience and advice were crucial throughout the Covid-19 pandemic.
We help local authorities and healthcare providers’ vision for the implementation of social prescribing within their geographical area.
We support programmes that positively impact the lives of many isolated and vulnerable people.

Find out more about our social prescribing software

We support integrated care systems

Our direct support of local government positively informs the relationship between local authorities and ICGs, which are accountable for the integration of health and care in England:

Our digital platforms ensure that local authorities can meet the integration agenda.
We provide local authorities with digital ecosystems for integrated service delivery, management, and commissioning.
Our integrated care systems ensure that quality, efficiency, compliance, and governance standards are met.

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Digital transformation to support local authorities

We partner with key individuals within local government to guide and inform the planning and implementation of digital systems for essential health and care services. We offer:

Total workforce and care management software need solutions, including extra care and ongoing support.
Software to support the commissioning of care services delivered by third-party providers on quality and comprehensively manage all financial aspects.
Systems to automate processes, collect, and manage data more efficiently, and better manage commissioning and market management.
Tools to better use health and social care data and harness market insights to improve quality, mitigate risk, and lower costs throughout the care cycle.

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We are part of ADASS

Access Commissioning sits at the heart of fair, transparent, outcome-based contracting. It helps local authorities source, commission and keep an eye on services more efficiently, with clear dashboards for cost and quality.

Learn more about ADASS

Customer Success Plans

Feeling the pressure in Local Government or TEC? You're not alone.

Making the most of your digital tools has never been more important, and that’s where a Customer Success Plan can help.

With the right support, you can:

- Get proactive guidance from a dedicated Customer Success Manager

- Stay on track with regular reviews and tailored action plans

- Access expert training and consultancy when you need it

- Keep up with new features, updates and best practice

Ultimately, it’s about reducing pressure, improving outcomes, and getting more value from the tools you already have.

Watch our short video to see how it works and how your team could benefit.

Get in touch with your Account Manager today to learn more.

Learn more about local authority software solutions

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It's been a longstanding relationship with the company in terms of its products. Derbyshire has been a customer and user of the Synergy System for a number of years. We helped develop some of the functionality for school admissions quite early on and became an early adopter of the Mosaic system, and the experience has been positive.

Chris Newton - Head of Digital and Data Services Derbyshire County Council

Compliance figures have improved massively since using Access Adam. Before it was a very manual process having to chase providers for gas safety certificates, energy performance, and electrical certificates. Obviously, this was very time-consuming and it wasn't a good use of our time either. But now with the Adam platform, we can't book or use a property until those certificates are on there. we can track when providers are due and we get notifications 28 days before and 14 days before so we can chase the providers in advance as well

Danny Hassall - Senior Supply and Acquisitions Officer Milton Keynes City council

During the pandemic the communication benefits of CM monitoring and scheduling have been even more valuable. I'm so pleased we had it in place to help us through these challenging times and weren't reliant on manual systems. The whole service has been working from home so having the CM system to work remotely has been a huge benefit. We have been able to carry on "business as nurmal" during the pandemic.

Gateshead Council

We knew that we needed to invest in something; invest in a platform that would work collaboratively across the different asks that we had as differnt authorities and as the NHS.

Victoria Tomlinson - Senior Commissioning Manager Hertfordshire County Council

We are excited about the implementation of the Access Community Gateway as it will allow digital modernisation to continue in the Council, in line with our Digital Data and Technology Strategy 2024 - 2028.

Simon Basran - Head of ICT & Digital Herefordshire Council

Transparency is one of the main things that sets it apart from other case management systems - you don't get lost five pages deep on the system. All of the support tools for uploading and updating data are all simple and they work - we couldn't really ask for more.

Joe Meredith - Business Intelligence Analyst North Somerset Council