Trail

AI-enhanced hospitality checklists that eliminate guesswork

Trail Evo gives your frontline teams the tools to run a tight operation without the paperwork.

Daily tasks organised by site, role and time

Instant answers to on-the-job questions with AI Co-pilot

Real-time alerts so issues get caught before they become problems

Book Demo Watch demo video

Over 245 million tasks completed with Trail, our hospitality checklist app

Hospitality checklist features that eliminate the daily chaos

Smart operations

Digital checklists that adapt to your business, not the other way around.

Best practice templates get you started fast, then customise to match your exact procedures.
Smart scheduling ensures the right tasks happen at the right time, daily, weekly or every 6 months.
Team assignments recreate your hierarchy from regions to sites to individual roles.
Performance dashboards show you what’s working and where you need to focus attention.

Learn more about Trail Evo

Instant answers to your questions

Your team gets the right information in 10 seconds, not 15 minutes

Copilot delivers instant answers to “What’s our COSHH policy?” or “How do I report this incident?” right when the pressure is on.
One central platform stores all policies, procedures and documents – no more hunting through binders and email chains.
Smart permissions keep sensitive information secure while ensuring the right people access what they need.
Push notifications alert teams to new policies instantly, no more “hope they read it” email updates.

Learn more about Maintain Evo

Real-time alerts

Catch problems before they catch you with real-time alerts so your team can act fast.

Incident alerts notify you the moment something needs attention with an average response time of 10 seconds.
Exception tracking flags when critical tasks like temperature checks are missed, before it becomes a compliance issue.
Activity feed gives you the complete picture across all sites without endless phone calls or site visits.
Automated reports surface trends and recurring issues so you can fix root causes, not just symptoms.

A group of people sitting down in a restaurant smiling whilst a waiter takes their order

Before Trail, sites and Operations Managers spent too much time back-of-house.

Trail has cut site admin, so now we have more time to coach teams and focus on our unique customer experience.

Marta Pogroszewska - Retail Director Gail's Bakery

Choose your plan

Our per‑site pricing model scales from single sites to multi‑site estates, so you can start small and grow.

£38 per site / month

Team

Manage teams and tasks at growing brands

Mobile & Desktop Optimised
Custom Tasks
Record Logs
Custom Audits
Task History
In-App Support

£75 per site / month

Standard

Manage teams and tasks at growing brands

Everything in Team, plus:

Reporting Dashboards
Task Prioritisation
Custom User Roles
Corrective Actions
Customisable Reports
Daily & Weekly Digests

£82.50 per site / month

Trail Evo

Manage teams and tasks at growing brands

Everything in Standard, plus:

Document Storage
Custom Policy Management
Push Notifications
APIs & Integrations
Employee Recognition
Employee Posts/Engagement
Access Evo Included
AI Co-Pilot
Live Notification Feeds
SSO
Analytics (coming soon)

Custom Pricing

Enterprise

Manage teams and tasks at growing brands

Everything in Trail Evo

Access Evo Included
AI Co-Pilot
Live Notification Feeds
SSO
Analytics (coming soon)

Part of the Operations Suite

Trail Evo is where problems get spotted. The Operations Suite is where they get solved.

Connect your inspections, maintenance and site operations in one AI-powered system for faster fixes, lower costs and a cleaner run of your operation across every site.

See every venue's checks, open issues and live maintenance jobs on one screen

Raise a maintenance callout directly from a failed check, with AI handling the details

Spot repeat problems early enough to fix them before the next busy shift

Replace the tabs, logins and back-and-forth with one screen tailored to each role

Explore the suite

What would your teams do with an extra hour a day?

Calculate your potential savings See Trail Evo in action

Hospitality checklist FAQs

What makes Trail Evo different from regular digital checklists?

Trail Evo goes beyond basic digital checklists with AI-powered features like Copilot, which gives your team instant answers to their on-the-job questions like “What’s our COSHH policy?” in 10 seconds instead of 15-minutes searches. Plus, real-time alerts catch problems before they become compliance issues, so you never miss an essential check.

How does Trail Evo help with compliance and food safety?

Trail Evo automatically tracks task completion creating a comprehensive digital records that supports your compliance processes, giving you the documentation you need for inspections. Smart exception tracking means you'll know about potential issues before they become problems.

Can Trail Evo generate insights about our operations?

Trail Evo's activity feed and reporting give you visibility into task completion patterns across all your sites. You can identify trends and problem areas through the dashboard insights, helping you focus attention where it's needed most. Real-time alerts ensure you spot issues before they become bigger problems.

How do digital checklists compare with paper processes?

Digital eliminates the "scavenger hunt" through binders and the "hope they read it" problem with policy updates. Trail Evo takes this further, instead of just replacing paper, it provides instant answers, real-time alerts and actionable insights that paper simply cannot deliver.

Read our article on digital checklists vs paper processes to see the full comparison.

Can I buy Trail Evo as part of a bundle with facilities management?

Yes, and if you're running multiple sites, it's worth a look. Trail Evo and Maintain Evo are the two core products in the Operations Suite. Together they connect your daily checks to your maintenance workflows, giving you one system that spots problems and fixes them. [Explore the Operations Suite →]