Hospitality software that helps you reduce costs, drive visits and keep guests coming back for more
Sectors we serve with hospitality software
Technology to help hospitality operators
We deliver hospitality software solutions that have a real-world impact on all areas of hospitality operations, in every part of your business
Reduce costs and drive efficiency
Our operations suite of products ensure hospitality venues can run in the most efficient and cost-effective way possible.
Keeps your guests coming back for more
Build customer loyalty by providing a great guest experience with a seamless booking journey and efficient service.
Attract, train and retain talent
Our software helps attract, train and retain talent, undertake all HR and workforce management, ensure health and safety compliance, and continued development for all team members.
Reduce costs and drive efficiency
Get complete visibility and control over expenditure, maintenance status for property management, and ensure your health, safety and operational standards are maintained.
Solutions include:
Keeps your guests coming back for more
Deliver great guest experiences
Build customer loyalty by providing a great guest experience with a seamless booking journey and efficient service.
Solutions include:
Attract, train and retain talent
Recruit faster, schedule effectively, retain good team members and ensure compliance.
Solutions include:
Fuller, Smith & Turner
The team at Fuller, Smith & Turner talk about how the Access Collins system has given them the freedom to focus on what is important to them, which is providing great customer service.
The benefits they've experienced include:
- Live accurate data helping to inform and drive business growth.
- Cloud access allowing operators total business control over their estates and front of house and back-office teams.
- Intuitive, easy-to-use multi-device compatibility.
- Significant reductions in time spent on administration.
- Freedom to focus on what really is important - The customers.
Online bookings have increased by 42% with Access Collins.
An end-to-end solution for hospitality operator
Imagine a world where data flows across your key business applications, with critical decision-making information available on the-go, in one place, from one provider - say hello to Access Workspace for Hospitality.
Access Hospitality is an established software solutions provider to the hospitality sector. We have built a unique proposition with Access Workspace for Hospitality, which brings together all our hospitality solutions in one central location, improving staff efficiency, data quality and company performance.
Our best-of-breed EPoS, reservations, ticketing, procurement, purchase to pay, property maintenance, people management and finance solutions all sit within Access Workspace for Hospitality; and are designed to support multi-site hospitality pub and bar, restaurant, food-to-go, hotel and leisure operators.
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Why Access Hospitality software?
Our hospitality software enables you reduce the admin burden, keep a tight control on costs all whilst focusing on delivering first-class customer experiences.
We partner with our customers to solve their immediate business problems – start with one product and add further solutions and functionality as your business evolves.
Existing Access customers
If you need support with your current software, visit the customer support portal to resolve issues faster.
Looking for a specific software solution?
Read more on our hospitality software solutions
More about how our hospitality software can support you
Hospitality software FAQs
What is hospitality software?
Hospitality management software describes the tech solutions that allow hospitality operators to run their businesses efficiently and effectively.
From web-based platforms to integrated technology solutions, common hospitality software touches every part of the customer journey from pre-visit research and booking through to in-venue touchpoints via EPoS and order and pay technology and post visit optimisation through CRM tools. Hospitality software also supports back-office operations and team member management by streamlining stock taking, property management, staff training, HR and task management.
What type of software is best for hospitality industry?
The best hospitality software ensures that it solves a business-critical issues such as reducing admin and operating costs or improving workforce management and deliver a strong return on investment (ROI).
A hospitality operator's requirements will change depending on size and site complexities. All hospitality businesses, regardless of size, would benefit from:
- A reliable EPoS (Electronic point of sale) that is cloud based so has no downtime even if the internet drops. Being able to customise your POS and build bespoke reports alongside comprehensive stock management is essential for growing and larger businesses.
- Bookings and table management software that enables you to manage all enquiries and bookings in one central location regardless of channel (such as Facebook or website visit). This software will improve enquiry to booking conversions and help reduce no shows through automated reminders.
- Hospitality Checklist apps help independents through to enterprise businesses replace paper processes with digital checklists and logs, improving compliance and supporting teams to deliver quality guest experiences time after time.
- Rota technology supports businesses of any size to efficiently schedule rotas, optimise labour spend and approve timesheets.
- Customer Relationship Management technology not only helps you capture customer data but enables you to drive return visits and maximise loyalty.
- HR and workforce management software is the backbone of any hospitality business. Having the right technology can improve your ability to attract, retain and develop front and back of house staff.
- Procurement and menu management technology helps multi-site operators control costs through improved and automated procurement processes and better visibility and control over supplier costs.
How does technology help the hospitality industry?
Technology can help hospitality operators in every part of their business from attracting, retaining and managing team members to improving guest experience and driving repeatable guest visits. Looking at the customer journey technology can help in the following ways:
- Delivering great guest experiences - ensuring customers can find you (through discovery and booking websites such as DesignMyNight.com) to delivering an enhanced booking experience either through your website or social channels. Then maximising on this during in-venue visits by offering flexible ordering capability and easy bill splitting for groups.
- Optimising operations - With cost control key for every business, hospitality technology can help you keep tighter control on costs, whether that be food purchases or property maintenance.
- Being able to attract, retain and manage your team members is an ongoing challenge that can be made much easier through the right hospitality technology. Whether it’s speeding up the recruitment process or reducing admin time for rota management, the right HR and learning and development tools can help improve team members' engagement and drive efficiency.
