Trusted provider of AI-enabled hospitality software to over 100,000 hospitality locations
What Is Access Evo?
Access Evo is our all-in-one connected platform that lets AI handle the numbers, so you handle the guests. Whether you’re managing supplier costs, staff schedules, compliance or guest experiences – Evo brings it all together in one seamless system.
As One GM Put It:
“A hospitality venue isn’t chopped into separate bits. It all flows together. It’s all connected.”
From the moment your guests discover your venue to when they become regulars, every touchpoint matters. Evo links your front-of-house, back-office and everything in between so your operation works in one unified system.
Systems That Think Together
Bring all your Access Hospitality solutions together in one central hub. No more time wasted juggling multiple systems or hunting for the right login.
Single Sign-On
Your team moves effortlessly between all your hospitality tools without interruption. One platform, endless possibilities.
Core Access Evo Features That Change Everything
Unlock Success at Every Level: You, Your Team, Your Business.
Engage Your Customers
Transform Every Touchpoint Into Intelligent Growth
Turn disconnected hospitality touchpoints into an AI-powered ecosystem that drives measurable growth. From seamless reservations and smart EPoS insights to personalised CRM and connected guest Wi-Fi – every interaction becomes an opportunity to delight guests and increase revenue.
Discover our guest engagement software:

Smart Inventory Management
Unify Your Entire Operation Into One Intelligent Ecosystem
Connect procurement, stock, menus and EPoS into one seamless system that streamlines workflows, cuts waste and links front and back of house like never before. Complete visibility and control with AI-powered optimisation.
Discover our inventory management solutions:

Nurture Your Talent
Help Your Team Thrive With Enhanced Insights And Intuitive Systems
Get more from your people management solutions with insights that help drive staff retention, reduce your costs and elevate your hospitality operations. From smart scheduling to intelligent training and real-time performance.
Discover our people management solutions:

Seamless Guest Experiences
Create Extraordinary Stays From Booking To Checkout
Elevate every guest touchpoint in your hotel into a connected ecosystem that anticipates needs and drives revenue. From property management that acts as the brain for all your systems to streamlined check-in and targeted engagement opportunities.
Discover our hotel software:

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Why Access Hospitality software?
Our hospitality software enables you reduce the admin burden, keep a tight control on costs all whilst focusing on delivering first-class customer experiences.
We partner with our customers to solve their immediate business problems – start with one product and add further solutions and functionality as your business evolves.
Existing Access customers
If you need support with your current software, visit the customer support portal to resolve issues faster.

Access EVO FAQs
What is hospitality software?
Hospitality management software describes the tech solutions that allow hospitality operators to run their businesses efficiently and effectively.
From web-based platforms to integrated technology solutions, common hospitality software touches every part of the customer journey from pre-visit research and booking through to in-venue touchpoints via EPoS and order and pay technology and post visit optimisation through CRM tools. Hospitality software also supports back-office operations and team member management by streamlining stock taking, property management, staff training, HR and task management.
What is Access Evo and how does it differ from traditional hospitality software?
Access Evo is our AI-powered hospitality platform that connects all your business operations in one place. Unlike traditional hospitality software that works in silos, Evo brings together your team, tools and data with an AI assistant that provides instant answers and proactive insights.
With single sign-on access and connected data flowing across all your hospitality functions – from EPoS and inventory management to property maintenance and staff scheduling – Evo eliminates the complexity of managing multiple systems. Your AI Copilot can answer questions instantly; Evo Feeds keep everyone aligned with real-time updates and analytics transforms your data into actionable intelligence.
It's designed for hospitality operators who want to move from reactive problem solving to proactive business management.
How can AI help my hospitality business?
AI in hospitality goes beyond automation – it provides intelligent insights that help you stay three steps ahead. Access Evo’s AI capabilities include:
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Predictive insights: Enabling you to spot profit opportunities, predict staffing needs and identify potential issues before they impact service.
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Instant answers: Your team gets immediate responses to operational questions through AI Copilot, eliminating time spent searching through procedures.
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Smart automation: AI can help you handle routine tasks from inventory management to compliance tracking, freeing up your team to focus on your guests.
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Connected intelligence: With data flowing into one unified system, AI analyses your data to deliver actionable insights across your operation.
The result is reduced costs, improved guest experiences and empowered teams who can deliver exceptional hospitality consistently.
Is my data secure with AI-powered hospitality software?
Access Evo provides three robust levels of security to protect your business, team and guest data:
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Company level security: All your data remains in a private, secure environment and is never shared with external AI systems.
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Personal privacy: Individual information is protected with enterprise-grade security standards.
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Permission driven: Role-based access ensures team members only see relevant information and take actions within their authorization levels.
Your data stays private, secure and under your complete control while benefiting from AI-powered insights and automation.
What’s the difference between integrated hospitality software and standalone solutions?
Standalone hospitality solutions often create data silos and require multiple logins, leading to inefficiencies and missed opportunities. Integrated platforms like Access Evo connect all your hospitality operations:
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Single sign-on: One login gives you access to all your hospitality tools.
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Connected data: Information flows seamlessly between your Access Evo solutions.
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Unified insights: See your complete business picture with analytics that span across your entire operation.
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Streamlined workflows: Tasks and approvals move efficiently between departments without manual handoffs.
This integration means better decision-making, reduced time spent on admin and a more consistent guest experience across all touchpoints.
What type of software is best for hospitality industry?
The best hospitality software ensures that it solves a business-critical issues such as reducing admin and operating costs or improving workforce management and deliver a strong return on investment (ROI).
A hospitality operator's requirements will change depending on size and site complexities. All hospitality businesses, regardless of size, would benefit from:
- A reliable EPoS (Electronic point of sale) that is cloud based so has no downtime even if the internet drops. Being able to customise your POS and build bespoke reports alongside comprehensive stock management is essential for growing and larger businesses.
- Bookings and table management software that enables you to manage all enquiries and bookings in one central location regardless of channel (such as Facebook or website visit). This software will improve enquiry to booking conversions and help reduce no shows through automated reminders.
- Hospitality Checklist apps help independents through to enterprise businesses replace paper processes with digital checklists and logs, improving compliance and supporting teams to deliver quality guest experiences time after time.
- Rota technology supports businesses of any size to efficiently schedule rotas, optimise labour spend and approve timesheets.
- Customer Relationship Management technology not only helps you capture customer data but enables you to drive return visits and maximise loyalty.
- HR and workforce management software is the backbone of any hospitality business. Having the right technology can improve your ability to attract, retain and develop front and back of house staff.
- Procurement and menu management technology helps multi-site operators control costs through improved and automated procurement processes and better visibility and control over supplier costs.
How does technology help the hospitality industry?
Technology can help hospitality operators in every part of their business from attracting, retaining and managing team members to improving guest experience and driving repeatable guest visits. Looking at the customer journey technology can help in the following ways:
- Delivering great guest experiences - ensuring customers can find you (through discovery and booking websites such as DesignMyNight.com) to delivering an enhanced booking experience either through your website or social channels. Then maximising on this during in-venue visits by offering flexible ordering capability and easy bill splitting for groups.
- Optimising operations - With cost control key for every business, hospitality technology can help you keep tighter control on costs, whether that be food purchases or property maintenance.
- Being able to attract, retain and manage your team members is an ongoing challenge that can be made much easier through the right hospitality technology. Whether it’s speeding up the recruitment process or reducing admin time for rota management, the right HR and learning and development tools can help improve team members' engagement and drive efficiency.
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More about how our hospitality software can support you
