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GuestPay
Handle every payment. Without handling payments.
The built-in payments layer across Access Hospitality. One platform, every touchpoint - Access GuestPay is the payment platform hospitality operators rely on. Every transaction connected, every settlement on time, every site covered.
No fragmented reporting. No chasing chargebacks. No waiting days for your money.
Powered by Access Evo. Built for the way you work.
What is GuestPay?
One payments layer. Every hospitality journey covered.
GuestPay connects every hospitality payment journey; booking, ordering, paying, checking out, into one unified platform, fully integrated with your Access software. It's the payments layer built into your operation, not bolted on top of it. Powered by Adyen's enterprise-grade technology.
That means whether a guest taps their phone at your bar, books a room online or pays at checkout, it all flows through the same system, the same reporting view, the same settlement cycle.
Your sector. Your GuestPay.
GuestPay works across every hospitality environment. Choose your sector to see what it means for your operation.
Restaurants, bars and pubs
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Accept payments at the counter, tableside and online through one gateway
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Automated end-of-day reconciliation - hours of manual work reduced to minutes
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Offline chip & PIN so service never stops, even during connectivity issues
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Real-time dashboard across all your sites
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Single support contact for EPoS and payments
Hotels
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Every payment channel connected – your booking engine, OTA, front desk, MOTO
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Automated payment rules by rate type - no manual triggers required
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Secure tokenisation built in, keeping you PCI DSS compliant
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PayLink for pre-arrival payments that reduce no-shows
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Next-day settlement and real-time reconciliation across your property
Why choose GuestPay?
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Settlements in two working days - your cash flow, not your provider's
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99.99% uptime with offline backup so service never stops
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Every card and digital wallet accepted, straight out of the box
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One dashboard across all sites - reconcile your day in minutes
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Fraud protection running invisibly behind every transaction
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Fully integrated with your Access software - no double entry, no data gaps
Trusted by hospitality operators across the UK
Smarter payments with Access Evo
GuestPay is fully integrated with Access Evo, the AI layer built into your Access platform. That means your payment data doesn't sit in a report you have to find , it surfaces the insights you actually need, when you need them.
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Ask plain-language questions: “Can you break down payments by method this week?”
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Spot payment patterns and failures in real time, without diving through dashboards
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Cross-reference payment data with room types, covers or guest segments
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Turn hours of end-of-period reconciliation into seconds
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Compare settlement performance instantly across your whole estate
Payment intelligence, on demand. That’s Access Evo.
Simple to set up. Simpler to run.
Simple to set up. Simpler to run.
Guests pay
At the counter, the table, front desk, online or over the phone.
Instant authorisation
Every transaction verified in real time.
Secure tokenisation
Card data protected. PCI DSS compliance built in.
T+2 settlement
Funds in your account within the next working day. No waiting around.