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Professional Excellence and Stakeholder Collaboration
John approached all tasks with consistency, professionalism, and strong organisational skills. He was always accommodating when plans or requirements…
PeopleXD
From Chaos to Case Management: Bringing Order to Employee Relations
Managing employee relations cases through emails, spreadsheets, and disconnected processes can create unnecessary risk, inefficiencies, and compliance challenges. As organisations face increasing scrutiny around record keeping, HR teams need a more structured approach to case management.
In this webinar, experts from The Access Group and Norse Group explore common employee relations challenges and share practical ways to improve visibility, consistency, and control. You'll hear first-hand experience from Norse Group's case management journey and see how technology can help HR teams reduce administrative burden while strengthening compliance.
This webinar covers:
- The risks of managing employee relations cases through fragmented systems and email-based processes.
- How Employment Rights Act changes are increasing the importance of accurate record keeping and audit trails.
- The difference between reconstructed evidence and a defensible case history.
- Lessons learned from Norse Group's case management journey.
- Practical ways to improve consistency, accountability, and visibility across employee relations processes.
- How automation, workflows, and self-service tools can reduce HR admin and save time.
- A demonstration of how Access Evo Case Management supports efficient case handling from start to finish.
See how leading organisations are transforming employee relations management, moving from reactive administration to a more strategic, efficient, and compliant approach.
Webinar: From Chaos to Case Management: Bringing Order to Employee Relations
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A great implementation team!
Building our new IPS system for CareCo has been a steep learning curve for my HR team. However, our values at CareCo are Lend a Hand, Lead with Hear…
Well Worth The Time!
Experienced consultant guiding through some difficult topics. I found it valuable for my own role and can easily identify clear business wins after a…
The project management team at Access…
The project management team at Access have been excellent. The meticulous planning and support for our implementation has been first class. Whether t…
Knowledgeable consultant
Knowledgeable consultant. explained everything in detail and asked for questions regularly throughout the session.
People XD Implementation. I have experience of implementing many…
I have experience of implementing many HR and Payroll systems during my career with many different suppliers. I can honesty say that my experience of…
Basic Insights Centralised Training
Very detailed, insightful training.
Great Training Course for Beginners
The training was pitched correctly to the target audience, comprehensive and covered exactly what I needed. I have conquered my fear of Insight! Th…
Thank you
A very helpful operative on the phone and quick responses to my problem.
very professional and helpful
very professional and helpful
Collaborative throughout
I have been working with The Access Group for just over a year on an HR transformation journey. My primary contacts throughout this process were John…
John Crowley, Access Project Manager
Assigned John Crowley as PM supporting implementation of PeopleXD in the National Ambulance Service. We found him to be extremely professional and ap…
Peter is always professional and very…
Peter is always professional and very knowledgeable. He is always engaged and very nice to work with and I am really pleased he was a part of this p…
Clear and precise Remote Help
Vlad gave clear and precise instructions for me to follow to resolve the minor problem I had. Would definitely recommend Access.
Customisation support
We have recently used ACCESS to go live with a new module in SelectHR to support our employees and managers. The custom build process was really supp…
Great support provided
Steve has helped us with a major issue that we have been facing in closing absences which already has a paid upto date on SelectHR. He has been very …
Steve was very responsive
Steve was very responsive, nothing was too much trouble, and he was very easy to work with.
Great relationship
Steve has worked very closely with us to meet, and deliver, our requirements, guiding and advising us on the best solution. Steve is great to work w…
Joe Finnigan provides excellent support…
Joe Finnigan provides excellent support to our HR project with Select HR. He is very knowledgeable on the system.
Steve Lennon - Developer Legend Strikes Again
I have been working with Steve for over a year now and if Steve says he will do something or get an answer you can rely on him to deliver. Nothing i…
