The Hidden Dynamics of Homecare
Unique primary research from thousands of UK home care providers to help improvements in quality and financial sustainability.
download full reportWhat’s in the report for 2019
In-depth analysis and intelligence for care providers in the UK:
- What are local authorities paying for care in your region?
- What average margins, or losses are home care providers making every hour?
- Are providers with different CQC ratings growing faster?
- Is there a best age for care workers?
- Does cost of care really impact quality?
- And much more.
Explore the Hidden Dynamics of Homecare
Care costs and margins in your region
Recent years have seen providers handing back unfulfillable contracts to local authorities, and providers going under, unable to stay afloat on meagre margins.
Discover what providers are being paid, paying their carers and the marins being made across England and in your region – and how does this impact quality?
Calculator
Calculate your homecare margins, based on your region, using our calculator. Our formulas use average regional travel time pay, travel distance expenses and incorporates holiday pay, Employer’s National Insurance and Pension deductions.
The key fragments - Infographic
A taster of the key findings from Hidden Dynamics of Homecare 2019, including how private companies compare to the public sector and 2018 vs. 2019 growth, presented in this handy infographic.
Key Lines of Enquiry explained
By ensuring documentation is up to date and accurate, and that staff are well informed about the process of inspections, adult social care organisations can prepare themselves for CQC inspections and Key Lines of Enquiry (KLOE) to the best of their ability.
What are the KLOEs and how does the CQC use them to inspect care services?
The Hidden Dynamics of Home Care 2018
2018’s report is a pioneering study, which gives unprecedented insights into the dynamics of homecare in the UK.
It should inform providers of care, local authorities and other stakeholders, of the characteristics of homecare and uncover what changes individual businesses, organisations and those bodies responsible for market oversight can make in order to improve the sustainability and quality of homecare services in the UK.
Get fit for your next CQC inspection
Are you always ready for when the CQC inspector comes calling? Will you showcase the best of your services, to achieve your bext possible rating? Get Fit for Inspection is your comprehensive guide to do this and more.
Your roadmap to CQC Outstanding
How have home care providers taken their services to the next level and achieved an Outstanding CQC rating? Successfully navigating he road to Outstanding requires continuous, incremental improvement. Here's our checklist.
Staff retention weighing you down?
What are some of the quick wins that can help solve the severe staff retention headaches that so many people running care businesses face?
Embedding KLOEs in your organisation
The CQC’s Key Lines of Enquiry (KLoE) are the bedrock of a care organisation's compliance. Ensuring you remain up to date on legislation changes are imperative to remain ahead of the curve. Within this guide we highlight the various areas of the KLoE’s and how these have changed.
Reducing costs for care providers
The Hidden Dynamics of Homecare 2019 highlights the financial pressures on care providers. Using better technology improves productivity and can reduce costs by hundreds of thousands of pounds a year, read this case study to learn how.
United Kingdom Home Care Association:
"This insight from Access will help homecare providers benchmark their position against the aggregated market data in the report and focus on the areas which can have the biggest impact for their business, staff and people using their services."
Software to deliver Outstanding care
See the software so many home care providers use to deliver the highest quality care.