Electronic patient record (EPR) system

Community Health software

At Access, we want to give community healthcare providers a complete view of their patients, treatment plans, and progress – a holistic approach that follows patients from start to finish on their care journey.

Rio EPR is our trusted electronic patient records solution, used by more than a fifth of all Community Health Trusts in England. With Rio, healthcare professionals can work to best-practice standards whilst being supported with real-time patient information that’s accurate and easy to maintain. We want to improve workflows and improve decision making, ultimately leading to better outcomes.

Access solutions - supporting community health

Healthcare extends beyond the GP surgery or hospital wards, which is why our healthcare solutions work with providers to support you in your home and in your community.

With additional solutions like Access Adam CHC, and our virtual wards kits, we’re able to facilitate continuing healthcare after initial diagnosis and treatment. By properly monitoring and supporting patients, we can help healthcare organisations provide the highest quality care with people at the heart of service delivery – all whilst ensuring the most up-to-date records for future care.

Continuing Healthcare software

Designed to manage the full end-to-end process to manage all age continuing healthcare. Our solution ensures all patients are efficiently placed into appropriate quality care, based on their individual requirements. You can support your teams with a streamlined process that reduces manual tasks; saving valuable time and allowing you to focus on providing quality care.

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Virtual wards

A cost-effective alternative to bedded hospital care, allowing healthcare providers to deliver quality care to patients remotely.

Patients can remain in the comfort and familiarity of their own homes as part of their recovery process, aided by wearable devices to provide check-ups on bodily vital signs like blood pressure and pulse, and with regular consultations from clinicians in the hospital to monitor their progress.

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As a community provider we picked Rio EPR due to its sophisticated ability to integrate with related IT systems. Rio allows us to include easy interoperability within the system, so we can stay connected with our partners and other critical IT systems in use at Medway Community Healthcare.

Further to this, the team has an excellent grasp on clinical safety and has provided a thorough clinical hazard log for MCH’s Senior Clinical Safety Lead to work with. As a customer, this level of expertise and guidance is greatly reassuring and something that we had not experienced with previous suppliers.

Christina Caller - Associate Director of Infrastructure and Procurement Medway Community Healthcare

We’ve worked with Access throughout its clinical systems history, and through our collaborative relationship, we’ve helped to create a robust EPR that spans both community and mental health services. Somerset Partnership is a great example that state-of-the-art working is not just in acute settings, it’s here in community hospitals.

James Marriott - Digital Change Manager Somerset Partnership NHS Foundation Trust

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Helping inform better clinical decision making at Kent Community Health NHS Foundation Trust

Kent Community Health covers their county as well as parts of East Sussex and London. With the help of Rio EPR, they've modernised their records to ensure one source of truth wherever a patient is treated.

See our case study

Enabling community working at Somerset Partnership NHS Foundation Trust

With 13 community hospitals, nine mental health wards and seven minor injury units, Somerset Partnership needed a solution that could maintain their patient records and support working on the move. That solution was Rio ERP.

Somerset Partnership NHS Foundation Trust

Reducing the admin burden when working in the community with Midlands Partnership NHS Foundation Trust

MPFT wanted to modernise its community nursing provision. Carers were finding it difficult to keep up with the admin burden of typing up notes from their appointments during their working day, but with Rio EPR, they could access a centralised patient record system at base or out in the community.

Midlands Partnership NHS Foundation Trust

Rio Evo

Our efforts to future-proof our software solutions has led to the development of Access Evo; an AI-supported, cloud-native platform that connects everything.

This means we can configure workflows, build new modules rapidly, and connect data across different healthcare settings. This tailored approach benefits each individual customer but also allows us to customise each solution’s integration with Evo.

Rio Evo shows how our Rio EPR is moving to a next-generation SaaS platform, with continuous updates and modern workflow support. Evo boasts a clean UI, single sign-on authentication to speed up logins and app swapping, and provides update Feeds, personalised work Spaces, Copilot for engaging with your data and files, and Analytics to process said data and provide insights and forecasts.

Discover related articles from The Access Group exploring community health support and service delivery, with a particular focus on the NHS 10-Year Plan and how its ambitions will shape the future of health and care services in the UK going forwards via Neighbourhood Care Teams.