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Access Messenger
Care communication software that keeps staff and families involved
⭐ Price matching available!
Access Messenger is a secure, two-way communication platform that lets care teams share critical updates by voice or text.
- Plans start from just £1.50 per user, with price matching available
- Stay connected 24/7 on web or mobile, with push notifications and voice notes
- Every message is encrypted and fully auditable, keeping your data secure and compliant
- Share files with ease, with everything stored securely in the cloud
- See all features
At a Glance - What is Access Messenger?
2-way instant communication
Communicate with an individual or a group through text or voice messages, and receive responses for open dialogue. Share essential documents, including PDFs, Word docs, Excel files, and text files directly in conversations.
Secure and auditable
Messages are encrypted and fully auditable, with secure cloud storage for shared files, so can be used as evidence of compliancy when required.
Increased efficiencies
Improved communication flow with 24/7 any location access through web or mobile, push notifications and read receipts. Voice notes allow for quick communication when typing is inconvenient.
Increased Staff Engagement
Fosters alignment and empowerment, cultivating an inclusive environment where every voice is heard and valued.
Access Messenger Features
Facilitates the real-time exchange of important updates, empowering teams to act quickly and decisively, contributing to a dynamic, safer environment
Fives users the power to connect with absolute confidence, and confidential information remains locked away from
unauthorised eyes. Our fully auditable system tracks every interaction, ensuring complete transparency and accountability.
With push notifications to ensure a message is not missed and read receipts to confirm received - decisions are made faster, responses are swifter to streamline the communication processes
Supports multiple file sharing, including PDFs, Word docs, Excel files, and text files directly in conversations
Communicate with both text messages or voice messages
With a complete audit trail of all messages and interactions, nothing gets lost or overlooked
Push notifications ensure your team never misses critical updates, alerts, or new messages
Take a Tour of Access Messenger
Ready to see Access Messenger for yourself?
Why not just use WhatsApp?
When WhatsApp adopted this technology to provide E2EE messaging for their users, it signalled a change in encryption of communications between individuals. Your messages are protected, but will your service be able to show what was shared, with whom, and when?
Access Messenger encrypts every message and records each interaction, so managers can review conversations when they need to. Messages are encrypted and fully auditable, with secure cloud storage for shared files, so can be used as evidence of compliancy when required. Staff still get what they need on the move, with 24/7 any location access through web or mobile, push notifications and read receipts.
2-way instant communication
Instant communication is the game-changer that drives success. By facilitating the real-time exchange of important updates, through text or voice messages, it empowers teams to act quickly and decisively.
Whether it's disseminating critical information, coordinating swift responses, or establishing the safety of individuals, instant communication fuels prompt and effective decision-making. This immediate nature helps boost efficiency leading to a more dynamic and energetic environment for your hard working teams.
Secure and auditable
Give users the power to connect with absolute confidence. With secure encryption protecting every message, you can rest assured that your confidential information remains locked away from unauthorized eyes. This guarantees that your messages remain confidential and safe from unauthorised access.
This fully auditable system tracks every interaction, ensuring complete transparency and accountability. It’s not just about protecting your data; it’s about giving you the control, clarity, and peace of mind to manage your communications with precision and trust.
Increased efficiencies
Always at your fingertips – whether on web or mobile - delivering a seamless communication experience that saves valuable time compared to traditional phone calls and emails. Information can be shared instantly, with push notifications to ensure a message is not missed, and read receipts to confirm received - decisions are made faster and responses are swifter.
Streamlining the communication process accelerates your workflow and enables smarter actions. This easy-to-use tool enhances productivity and responsiveness, allowing your team to act quickly and effectively.
Increased staff engagement
Clear, impactful communication builds trust and fosters collaboration within your team. This platform ensures everyone is aligned and empowered, creating an atmosphere of inclusivity where every voice matters. This open communication environment encourages participation, sharing of ideas and drives collective success.
When employees feel heard and valued, they’re more engaged, more motivated, and ready to work together toward shared goals. The result? A cohesive, motivated team that’s consistent in achieving excellence.
⭐Price matching available!⭐
We offer highly competitive prices and they reflect an annual cost per carer, or per bed. Additional discounts may apply or be quoted separately.
Already have a quote from elsewhere? No problem, we price match!
Explore our products:
Whether you’re a single provider or part of a large group, our suite of web-based care management solutions can be configured to suit each individual organisation.
See how Access Messenger works
Frequently Asked Questions
What is Access Messenger?
It's a messaging tool for your care team. You can send text or voice messages while you're out on visits, enabling staff to share critical information and real-time updates on the go through voice or text.
How quickly do messages arrive?
Straight away. Information can be shared instantly, with push notifications to ensure a message is not missed.
Will I know if my colleague has seen my message?
Yes. Read receipts to confirm received let you check whether a message has reached the person you sent it to, so you don't have to chase them.
Is my information secure?
Every message is securely encrypted and fully auditable, ensuring data security, compliance, and complete transparency across your organisation.
What does it cost?
The pricing page quotes a new Access Messenger app which starts from as little as £1.50 per user. Your manager will need to confirm the current price with Access.