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TEC For Home Care
Proactive Home Care Solutions Powered by Real-Time Insights
Access TEC gives home care providers the real-time insights they need to act before problems escalate, keeping individuals safer at home for longer, reducing avoidable callouts, and unlocking new revenue streams. Trusted by providers across the UK, our TEC Quality Certified solution integrates directly with your existing care management tools.
By combining discreet in‑home sensors with an intuitive app for care teams and families, our Technology Enabled Care (TEC) solutions boosts independence, strengthens communication, and integrates seamlessly to enhance the quality of every visit.
Key Benefits That Elevate Your Care Delivery
Proactive Care
Real-time data allow care providers to spot any anomalies in behaviors that could speak to health concerns or issues, and so tailor care accordingly.
Build Family Engagement
Using an easy app, family members can monitor their loved ones, and gain a level of reassurance from afar, receiving alerts and notifications of any changes.
Boosting Independence
With privacy friendly devices, we ensure care receivers maintain maximum independence whilst receiving optimum care.
New Revenue Opportunity
Expand your offering to clients with the introduction of TEC – offer that remote care ability.
Hybrid Care That Keeps Clients Safe & Families Reassured
Calculate Your TEC ROI Today
Get a personalised revenue and margin breakdown with our 2‑minute calculator.
Providing certified Technology Enabled Care (TEC) quality
Our digital telecare solutions are TEC Quality Certified. This means our products meet a set of outcome-based standards set by the TSA, the industry and advisory body for Technology Enabled Care in the UK.
This is the only UKAS-accredited scheme in the UK meaning our Access TEC ecosystem meets their 10 common standards to solely concentrate on safety, innovation, quality, and continuous improvement.
Local Authority looking for TEC solutions? View our dedicated page.
Improving care planning with insights from Access TEC
- A brand-new integration between Access Care Planning and Access TEC makes Smart Alert and Alarm data from the Access TEC Home Hub visible to care workers in the mobile app.
- Understanding what has happened between care visits will help care workers deliver the highest standards of personalised care, improving patient outcomes.
- Extra context and visibility for a carer as to what they can expect prior to a visit, it allows the care provider to alter the care plan to better suit the individual.
The Power of TEC Guide
This guide will help readers understand what Technology Enabled Care (TEC) is and how it works, as well as how it aims to transform social care for the better.
Miracle man continues day-to-day life with Alzheimer's
After surviving a haemorrhagic stroke and bacterial meningitis, Hugo was later diagnosed with mixed dementia including Alzheimer's, prompting him and his wife Louise to seek a solution that would keep him active and independent. Access TEC's mobile-backed device gave Louise the ability to set safe zones, receive location updates and fall alerts, and ensure Hugo could contact his care circle or an Alarm Receiving Centre at any time. Louise describes the service as 'phenomenal', adding that people should not see a dementia diagnosis as the end, with the right technology, a happy and active life is still possible.
Easy to Install Devices Requiring Minimal Training
Our easy‑to‑use, non‑intrusive Technology Enabled Care (TEC) devices deliver real‑time insights that help carers act proactively and spot issues before they escalate. Carers get notifications of changes in movements and routines even when they aren't in the home.
Access TEC Home Hub
The Access TEC Home Hub brings together data from multiple sensors, wearables and smart plugs in one centralised place.
No internet is needed – the hubs come with built in sim cards.
Door Sensor
These non-intrusive door sensors detect unexpected movements that can spot issues before they arise and gives carers a view prior to a home visit.
Motion Sensor
Invaluable device for detecting movements around the home including temperatures fluctuations.
Smart Plug
Monitoring power consumption to keep track of things like kettles or lights being used.
Our TEC Packages
We offer domiciliary care providers two key packages.
Frequently Asked Questions
What exactly is Technology Enabled Care (TEC) and how does it work for home care?
Technology Enabled Care combines discreet in-home sensors with an intuitive app to monitor the daily routines of the people you support. The system learns an individual's normal patterns of activity - movement, appliance use, door contacts, and sends smart alerts to carers, families, or an Alarm Receiving Centre if something changes. Rather than waiting for a crisis, it enables your team to act proactively before a situation escalates.
How does Access TEC integrate with our existing care management software?
Access TEC integrates directly with Access Care Planning, making Smart Alert and alarm data from the Access TEC Home Hub visible to care workers in the mobile app. This gives carers full context before every visit, understanding what has happened between visits so they can tailor care accordingly, without needing to switch between systems.
Will this replace our carers or reduce visit hours?
No. TEC is designed to complement your care team, not replace them. It gives carers better information and earlier warning of changes, so visits become more purposeful and personalised. In some cases, it enables providers to support more people, for example, Telford & Wrekin District Council found carers could support up to 9× more people on night supervision shifts by replacing unnecessary scheduled visits with on-demand, alert-driven response.
What happens if a client has no family or informal carer to receive alerts?
Alerts can be directed to your care team via the app, to nominated family members, or to a professional Alarm Receiving Centre (ARC) staffed 24/7. This means there is always a safety net in place, regardless of a client's personal support network.
Is Access TEC accredited or regulated?
Yes. Access TEC solutions are TEC Quality Certified, meeting the outcome-based standards set by the TSA (the industry and advisory body for Technology Enabled Care in the UK). This is the only UKAS-accredited scheme in the UK, covering 10 common standards focused on safety, innovation, quality, and continuous improvement.
Can TEC help us grow our service offering and generate new revenue?
Yes. Adding TEC to your home care offering allows you to provide remote monitoring as a distinct, chargeable service, expanding your proposition to existing clients and attracting new ones who want a higher level of proactive oversight. It also helps you demonstrate measurable outcomes to commissioners, strengthening your position in contract renewals and tenders.
How is client data kept private and secure?
All data is handled in line with UK GDPR and the Data Protection Act 2018. The system collects only the activity data necessary to support safe care, stores it securely, and shares it only with the individual's agreed care circle. No audio or visual data is ever captured.