Social Prescribing software

Our digital social prescribing platform helps bridge the gap between health, housing, community, and voluntary and local government, providing you with the tools you need to improve and protect social care and physical and mental for your population by: 

• providing interoperability with systems in health, housing and the VCSE  
• enabling you to make, manage, and report on referrals for your citizens, and the impact and uptake of all council-funded services 
• focusing on mental health services, identifying hotspots and service provision gaps 
• empowering communities to enhance and manage their health improvement journeys through self-referral pathways and co-produced personalised care plans 
• Strengthening community support and helping to build VCSE sector capacity 

Commissioners in health need to engage with those hardly reached in their community and justify expenditure on commissioned programmes and services.  

Our social prescribing solution helps them to: 

• monitor and track the status of social prescribing referrals, calculate and evidence the health and social value of alleviating health inequalities, and provide evidence-based outcomes  
• demonstrate the impact of social prescribing programmes and services, helping to inform the future design of services 
• create bespoke social prescribing programmes suited to the needs of the community
• generate data at a neighbourhood, locality, and regional level  
• help prove that their commissioned services are value for money 

GPs are under a tremendous amount of pressure to make the right call, to keep patients safe, ease the strain on the front line and ensure patients get the care they need.  

Access social prescribing software provides GPs with the ability to: 

• access safe, secure effective referral pathways 
• monitor the impact of the social prescribing referral 
• access several programmes and support initiatives in the local community 
• report on evidence that supports the delivery of Health/ Social objectives and other national and regional policies 
• empower patients to access Link Worker support without having to come to the practice  

Link Workers have a critical role in helping to reduce the demand for GP services.  

Our social prescribing software enables them to: 

• receive referrals from numerous sources such as GPs, social workers, crisis support teams, community paramedics 
• manage caseloads with ease and confidence 

• report at an individual, cohort, or locality level on referrals, the services people are engaging in, and the difference the service is making to the individual’s life 
• monitor the impact of the social prescribing referral on patient activation 
• carry out baseline assessments with patients and co-create wellbeing plans based on the outcomes 

We know that increasing access to services, reaching those who need the most support, empowering people and demonstrating impact are all important factors to securing funding and developing a sustainable growth strategy. 

Our platform supports VCSE organisations to: 

• Receive referrals for their programmes and services in a safe and secure way 
• Reach more people and increase awareness of the services they offer 
• Collect data on the effectiveness and demand for services that can be used in reporting and further funding applications  
• Strengthen relationships and partnerships with other organisations, agencies, sectors 
• Reduce time spent on admin save time and much-needed resources for staff 

Connecting social prescribing directly to clinical systems

Our platform integrates directly with your Rio EPR so referrals and outcomes flow both ways, without duplicate data entry:

• Direct, live connection to Rio EPR, with trust-level configuration applied at the point of query
• Two-way integration with EMIS Web and SystmOne, so referrals and outcomes sync automatically
• Clinicians refer and see outcomes from within their own clinical system, no separate login needed
• One admin portal for trust teams to see and manage EPR configuration, without needing EPR access
• Non-clinical support for people on waiting lists, so they're not left without help while they wait for clinical services
• Proven impact: Berkshire Healthcare NHS Foundation Trust saw a 71% reduction in waiting times with Elemental and Rio integration

Our Case Management System is our digital social prescribing platform that empowers organisations to establish, scale, and better measure the uptake and impact of social prescribing.

Co-designed by health and wellbeing teams, our Case Management System is highly configurable to support all daily citizens and patients-related activity from case notes to referrals, whilst capturing valuable meaningful data.

Through robust reporting not only does our Case Management System reduce admin time for your social prescribing teams it also reduces the risk of inappropriate referrals to ensure seamless referral processes, as well as make data visible and accessible within other systems.

Some of our key features of our Case Management System include:

• Two-way integrations with leading clinical software including EMIS Web, SystmOne, and Vision as well as integrations with our Access Rio Electronic Patient Record (EPR) and our Social Care Case Management System Access Mosaic
• Fully flexible referral pathways to suit your social prescribing programme including self-referrals
• Robust reporting and analysis for all types of stakeholders including commissioners, referrers, Link Workers, and community providers of programmes and services
• Fully responsive to accommodate a range of screen sizes including mobile
• Offer good quality data in line with the PRSB Social Prescribing Standard

Our Connector Plus module allows our customers to connect existing systems with Access Elemental to streamline workflows, create efficiencies, and remove duplication of data.

We are the only social prescribing platform that integrates with leading Primary Care, Community Health, and Social Care Clinical systems to provide safe, secure, and easy referrals in a matter of 4 clicks.

Proven to save clinicians up to 5 hours per patient, our integrations enable healthcare professionals to have more visibility on the uptake and impact of their social prescribing referrals and be able to pre-populate referral forms to be completed within Mosaic.

Some of the main features of Connector Plus include:

• Make and manage referrals to Social Prescribing Link Worker from their clinical systems within 4 clicks
• Push back social prescribing SNOMED codes into the patient record to support real-time reporting obligations associated with NHS DES funding
• Access additional case details including information on what interventions patients have been signposted or referred to
• Track individual social prescribing journeys making it easier to measure the impact of social prescribing using tools highlighted in the NHS PCN Social Prescribing Funding Guide including the ONS Wellbeing Scale, PAM, and SWEMWBS

Our integrations therefore empower clinicians to understand the services available in the area and the positive impacts social prescribing assets have on specific patient cohorts within the community.

With Elemental Analytics we offer a variety of high-level reporting tools that surface the data in numerous ways depending on the user and the access levels they have to turn data into actionable intelligence to empower more data-led decisions.

This module brings together meaningful outcome data by summarising our datasets and linking other external datasets across sector-specific systems displayed in bespoke BI Dashboards. We provide comprehensive data on service uptake, service impact, and community support needs in your region to support commissioning, market shaping, and oversight responsibilities.

Through our data analytics, your social prescribing services can better optimise resources and reduce their time spent on admin to secure future funding by proving the business case for your service to continue delivering vital services needed in your community.

To simplify the referral process further and enable individuals to not only self-refer themselves to social prescribing, but also self-serve, Marketplace offers a ready-made up-to-date, and trustworthy Directory of Services website portal populated by us, and free for anyone to use to get the information they need in one centralised place.

Making it easier for community providers to upload the community assets they provide, Marketplace saves time updating multiple directories, avoid duplication of data, and remove the risk of individuals being signposted to outdated or no longer running activities and support groups.

Key Features of Marketplace Include:

1. Instant referrals to providers of community assets for health, social care, and other professionals
2. Instant referrals to providers of community assets for patients and citizens
3. One centralised directory populated by us
4. Community provider portal
5. Patient and citizen portal
6. Accessibility toolbar
7. Integration capabilities with other directories

Here our Marketplace module offers a trustworthy directory of services that is fully adapted and embraced by the whole social prescribing ecosystem.