AU & NZ
SG
MY
US
IE
Construction
+35%
gross written premium (GWP)
Built on Access Evo
One Unified Platform for Care Operations
Access Evo is your single view of everything, one intelligent workspace that connects your care software suite and brings clarity to every corner of your organisation.
No more siloed systems or outdated information. Powerful AI insights, seamless integrations, and complementary apps work together to keep your whole team aligned and productive. Tasks get completed faster, information is easier to find, and every decision is grounded in data you can trust.
One platform that sits across your care systems, surfaces what matters, and takes on the work that currently eats your team's day.
The Connected Ecosystem
Many systems claim to have AI, but they usually feel like bolted-on chat widgets. Access Evo is natively embedded into our core insurance products.
The Core Platform
Your single source of truth. It securely houses your risk profiles, tokenized ledgers, and client records.
The Evo Intelligence Layer
The proactive brain. It constantly monitors your data, flags anomalies, answers complex policy questions, and automates workflows in the background.
The Result
You don't have to leave your core workflow to "use" AI. The AI actively works inside the screens you already use every day.
What is Access Evo
Your care team already uses a lot of software. The problem is none of it talks to each other so people spend their days switching between systems, chasing information, and doing admin that should take care of itself.
Access Evo sits across everything you already use, brings it into one place, and takes on the recurring work on your team's behalf so they can spend more time on the people they support, for example:
It's 7:15am. A member of the care team calls in sick.
Before, the coordinator would open rostering, then care planning, then check the rota manually, cross-reference contracted hours, think about travel time, call two carers who don't pick up, and finally finds cover - 45 minutes later. The service user's visit is already running late.
With Access Evo, the Rota Exception Assistant has already identified the two affected visits, checked availability across the branch, and surfaced three cover options, factoring in travel time, continuity, and contracted hours. The coordinator approves in one click. The service user never knows anything changed.
That's not a feature. That's an hour back, every time it happens.
Deliver quality care with tools to succeed
Access Evo empowers you to deliver genuinely joined-up care, with all relevant care professionals accessing the same information and placing each individual at the centre of care, giving them more freedom to focus on delivering outstanding care.
This is how our software helps you deliver deliver outstanding care:
- Join up Access care products, whether care management services or other Access products, through a single sign-on
- Gain updated insights, enabling real-time decisions and actions across the whole care operation.
- Get instant visibility of what needs addressing, with direct links to the information and systems you need to act upon.
- View all your Access software in one place to save time and work efficiently.
- Share data so that you only need to enter things once, which provides certainty and reliability whilst driving efficiency across your organisation and between care teams.
- Increase employee engagement and develop motivated teams with powerful communication and collaboration tools.
- Monitor your key performance indicators (KPIs) with help from intuitive dashboards.
- Apps build a clear operational picture of your care service on your desktop, updated by the minute, and displayed in simple and easy to read graphics.
- Apps help you to understand what is going well, changes you need to action, or improvements you can make across your entire care service.
- Team members can self-serve, choosing apps that support specific tasks they do most often.
- Define different permission levels for individuals and teams so that they access only the software and information they need in their designated roles.
Five capabilities. Each with standalone value.
Together, they change the working day of every person in your business.
Access Evo Navigator
Most people open five or six systems before they have done a single thing. Access Evo Navigator changes that. Tasks, messages and priorities are there in one place, already sorted, ready to act on. Ask in everyday language with Quick Asks and get something you can use straight away.
Access Evo Researcher
Ask anything about your business and get an answer you can use. Not from the internet. From your own data, your documents, your contracts. The questions you never had time to ask, the ones buried three systems deep, now take a sentence to answer. You stay in control of what happens next.
Access Evo Workflow
Most businesses run on information scattered across half a dozen systems, and someone always ends up moving it by hand. Access Evo Workflow joins them up. Connect your systems visually, set the frequency, and the right data arrives where it needs to be on its own. No coding, no developer, no more copying between screens.
Access Evo Assistants
Behind every high-performing team is a pile of repetitive work that just has to get done. Access Evo Assistants take it on, from chasing timesheets to building rotas and running reports, coming to a person only when a real decision needs making.
Access Evo Data Engine
Your business has questions its data could answer, sitting in a queue with the few people who know how to pull the numbers. Access Evo Data Engine clears that queue, connecting your systems and turning the data into analytics your team can act on. The answers arrive when they are needed, and your data specialists get back to the work only they can do.
The report that used to mean a ticket and a week's wait, ready when you ask for it.
Learn more about our connected care platform
Safe, secure, and built for regulation
Brokers manage highly sensitive personal and commercial data. Access Evo is engineered with a 3-Tier Security Model so you can leverage the power of generative AI with absolute confidence.
Company secure
Your data remains inside a private, secure cloud environment. It is never used to train public LLMs.
Permissions aligned
Access Evo respects your existing active directory privileges. Staff only see the data they are explicitly authorized to access.
Personally private
Built-in safeguards protect PII and PHI, maintaining strict compliance with GDPR, HIPAA, and industry regulations.
Learn and adapt with real-time information
With continuously updated feeds, our connected care platform helps you make the right decisions based on up-to-the-minute insights into your business.
- Analyse what is happening across your operation at-a-glance and make real-time, data-driven decisions and actions.
- Be proactive and less reactive, re-deploy resources in real-time and effectively prevent incidents from happening in the future.
- See bottlenecks, surface potential rostering issues, and compare the effectiveness of your operations against historical data.
- Publish information and communicate with your workforce to keep them up to date with important information.
ISO 42001: Responsible and Ethical AI for Care
The Access Group is an ISO 42001 accredited business. This means we have demonstrated the required steps to prove leadership in responsible and ethical AI governance.
This accreditation signifies our commitment to fostering an accountable and transparent environment, ensuring that Access Evo is equipped to effectively mitigate issues such as bias and privacy concerns. Partnering with Access Care ensures your AI needs are aligned with global security and regulatory readiness.
Mastering care delivery with AI
Access Evo is built into your Access care products and, therefore, the heart of your care organisation, providing a software experience to enhance outcomes and provide better personalised and preventative care.
Benefits for Care Management
Rostering
Build schedules for clients and locations, allocate staff based on competency and availability and redirect your people to where they are needed.
Duty
Immediately see unallocated visits, too early or late and on-time, missed and cancelled visits. Continuous reporting from the mobile solutions builds graphical heat maps back at base.
Daily Reporting
Real time monitoring and alerts to report risk and manage incidents to prevent breaches.
Gross Margin Overview
Bring in live feeds from your finance department and filter by private or local authority contracts.
Starters or leavers
See your churn, average length of service and average age. Build pictures about what attracts employees and what keeps them loyal.
Real Impact. Real Evo Success Stories.
Construction
Finance
-25%
in policy cycle times
Cloud Services
30hrs
saved per user per month
Recruitment
50%
Return of investment
Local Authority
50%
Return of investment
Learn more about Access Evo for Care
Access Care Suite:
Software to deliver Outstanding care
Whether you’re a commissioner, care home provider, or delivering in home care or reablement services, our web-based Access Care Suite has a solution for you.
We've been supporting the care sector to work more effectively since 1999.
Flexible and scalable: We know no two organisations are the same, so our solutions can be configured to reflect your needs, services.
Intelligent, integrated, and intuitive: We’ve added features like a mobile app, voice typing, real-time alerts, and data integration to make our products incredibly easy to use. Here are some care home software integration benefits you should consider.
Completely secure: With multi-level access control, and ISO 27001 security and Information Governance Standards compliant, we make sure only the right people can access the information they need.
