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The results are in from the Hospitality People Survey 2026!

Together with a number of other leading hospitality organisations, we surveyed hospitality employees on everything from their salary, wellbeing, technology, tipping and the benefits that matter most; helping you benchmark effectively and build a stronger, more engaged team. 

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Here’s a snapshot of some of the results

  • 63% believe their salary fairly reflects their role - up from 51% in 2025 

  • 81% report experiencing imposter syndrome after a pay rise - a sharp increase from 38% in 2025 

  • Fewer employees are working over their contracted hours, with 11+ extra hours dropping to 22% (from 30% in 2025), and 16+ hours falling to 7% (from 22%) 

  • 78% are now being paid for additional hours - almost double last year’s 41% 

  • 52% feel they’ve received sufficient training to perform their role - up from 48% 

  • Only 4% have received no training at all - significantly down from 17% in 2025 

  • 52% see AI as helpful in their job - up from 41% last year 

Download Full Report

Download the full report for insights that’ll help you understand exactly what employees want from a hospitality role; enabling you to attract and retain the very best in the industry.