Customer story: Flourish

Flourish

Flourish started its journey in 2020 when founder, Paul Hargreaves and Paul Castle, teamed up with the owner of Glenavon Farm to transform the farms' redundant dairy buildings, into what soon became Flourish - a unique and exciting place for the local people and passers-by to stop, shop, eat and enjoy.

From the moment they opened, the team behind the Bristol based business wanted to make sure they were operating efficiently, and that their employees had everything they needed to make their working lives easier. So before they opened their doors to customers, the team set about finding software solutions that would enable them to do just that.

Flourish & Rotaready Evo

First on the agenda for Flourish was a workforce management solution that would help the management team efficiently schedule and share staff rotas, and accurately monitor and control labour costs. They also wanted a tool that would enable employees to easily clock in and out and request holiday. Other key requirements included high usability of the chosen solution and excellent customer support.

Unlike other systems we looked at, Rotaready Evo allows you to do everything in just a couple of clicks, and that's exactly what we needed. A solution that was easy for our team to use.

Nina Colman, Operations Manager

Our Customer Success Manager is fantastic - that was a real clincher for us when deciding to go with Rotaready Evo!

Nina Colman, Operations Manager

Flourish have been making excellent use of Rotaready Evo since implementing it in May 2021 and are using the majority of its features. Some particular favourites are how the Rota Editor enables them to share staff rotas well in advance. The visibility and insight they gain from Rotaready Evo's Cost Control and how this helps them schedule perfectly to meet demand week on week. And how messaging has helped improve employee communication. They also love the assurance they now have that their team is always paid accurately for the hours they've worked, thanks to Rotaready Evo's time and attendance functionality.

We're a business that's all about work/life balance and our people are the most important thing. The fact Rotaready Evo has enabled us to give our team plenty of notice of when they're working next and accurately track the number of hours they're doing, is of huge benefit to us.

Nina Colman, Operations Manager