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Success story: Virgin Money
Virgin Money needed to integrate two existing entities and securely migrate colleagues from a legacy HR system onto the Access PeopleXD platform.
Business size
2,500+ employees
Industry
Financial services
What was the objective?
Virgin Money needed to bring together teams from across the organisation as part of a wider integration programme.
A key part of this process was to migrate colleagues from a legacy HR system onto the PeopleXD platform, ensuring all employee records were securely and accurately managed on one, trusted HR and payroll system.
What were the requirements?
Virgin Money needed to work with a flexible team who could operate and manage a large-scale project effectively while working remotely.
The Access People team had to involve a cross functional team spanning spanning the whole organisation to ensure the successful migration and upgrade to the latest version of the software.
The investigation and selection
Virgin Money went through a process of selection between their incumbent vendors to decide the right HCM system to move forward with for all employees of the new business.
After a thorough review of the offerings of both vendors, Access PeopleXD was selected as the ideal system for all employees.
The PeopleXD suite also offered many features that were very important to the combined businesses, including:
- Advanced workflows and notifications that allow employees and managers to communicate and action requests easily in the new remote working environment;
- The ability to integrate and transfer data between XD and their wider IT landscape via Interfaces and Web Services;
- The ability to self serve new features in the application via the brand new XD Hub functionality.
It would be challenging enough under normal circumstances but to do this during the pandemic is a huge achievement.
The implementation
The Access People and Virgin Money teams overcame the challenges of working remotely by instigating a joint Command and Control team to manage the implementation.
Documents were created which itemised each task to be completed during the implementation, complete with ownership details. These documents were updated in real time so all parties could progress the
project despite the distance.
All Day Bridges were run daily on Microsoft Teams where members of both parties could quickly communicate and discuss any issues that occurred.
Any challenges were met with a positive “can do” attitude to identify workable solutions that were swiftly put into action to keep the project on track.
The results
Colleagues across Virgin Money were successfully brought onto a single HR and Payroll system. This delivered improvements in operational efficiency, reporting, processing times, system administration and wider support activities.
The support we received from the Access People Project Team throughout the entire project has been fantastic. It was vital that we were able to integrate our HR system effectively, ensuring all our records were being securely and accurately managed.
Every solution, in one place, for your people
The Access Group's HCM division, Access People, offer an unrivalled suite of solutions for businesses, including HR and Payroll, Absence Management, Workforce Management, Compliance, Recruitment, Talent, Learning, Employee Benefits and Engagement, Health & Safety, all of which are underpinned by the powerful Access Workspace platform.
The Access Group is one of the leading providers of business management software to small and mid-sized organisations in the UK, Ireland, and Asia Pacific. We help over 100,000 customers across commercial and not-for-profit sectors become more productive and efficient.