AU & NZ
SG
MY
US
IE
Neighbourhood Care - Resource Hub
Explore our neighbourhood care resource hub to discover how integrated teams across health, social care and local government are transforming service delivery, bringing coordinated, proactive support closer to communities across the UK.
Understanding Neighbourhood Care
The Shift to Community-Based Support
Health, social care and local government services are undergoing a fundamental transformation. The NHS 10-Year Plan positions neighbourhood-based delivery at the heart of integrated care systems, moving services out of hospitals and institutional settings into communities where they can have the greatest impact.
Integrated neighbourhood teams bring together health professionals, social workers, housing officers, community support workers, carers and unpaid carers and voluntary sector partners to deliver holistic, person-centred support within local communities.[HW2.1] By addressing the wider determinants of health and wellbeing, neighbourhood models are proving they can reduce crisis interventions, improve outcomes, and create more sustainable care systems.
Why It Matters
The evidence is compelling. Nearly 70% of hospital stays involve people with long-term conditions who could be better supported in community settings. Proactive, community-based interventions deliver £14 for every £1 invested, whilst early community support investment of £491 per family avoids £8,795 cost to the healthcare system and £34,811 cost to the wider public sector.
Neighbourhood care is about delivering the right support, in the right place, at the right time: empowering local teams with the tools and insight they need to keep people safe, independent and connected to their communities.
The biggest challenge we face is that there's a plethora of services in the community, but we often don't know what's available or how we engage and interact with different parts of the ecosystem.
Watch the full webinar: Neighbourhood Health Teams - Delivering Care Where It Matters Most
Building the Connected Ecosystem
At Access, we believe the solution lies in connected digital infrastructure that breaks down information silos between health, social care and community services. Neighbourhood teams need integrated platforms that provide visibility of available services, enable seamless communication across organisational boundaries, and create a single source of truth for service user information.
Technology should act as the connective tissue that brings the ecosystem together, allowing professionals to coordinate care without the friction of disparate systems and fragmented communication channels.
Integrated Neighbourhoods: Real, Measurable Impact
Neighbourhood models are delivering measurable outcomes across health, social care and local government services.
Health Outcomes:
- Team Up Derbyshire, part of Derby and Derbyshire Integrated Care System, conducted 24,000 visits last year, reducing category 3 ambulance callouts by 2,300 and hospital stays by 1,400 through coordinated support for people unable to leave home without assistance.
- Haringey's MACC team supported 6,000+ adults and reduced emergency department visits and hospital admissions by 40%, saving £1 million in acute activity costs
Social Care & Local Authority Outcomes
- Nottinghamshire County Council's Technology Enabled Care service delayed or avoided residential care admissions for 323 people, supported 368 people at high risk of carer breakdown, and safely discharged 719 people from hospital, avoiding £3.31 million in care cost pressures in a single year.
- Local authority reablement services help eight in ten people become independent with no further support needed, reducing reliance on long-term care packages
When multidisciplinary teams have the coordination tools, shared data infrastructure and local insight they need, they can shift from reactive crisis management to proactive, person-centred support that keeps people safe, independent and connected to their communities.
Content Library: Guides, Articles and Resources
Explore our comprehensive collection of neighbourhood care resources spanning health, social care, local government and Technology Enabled Care.
Guides & Whitepapers:
- The Complete Guide to Integrated Neighbourhood Teams
- Embedding Innovation in Technology Enabled Care - A Practical Roadmap
- Blueprint for Proactive and Preventative Care Services
- Guide to Virtual Wards
- From Policy to Practice: How Technology and AI will enable the delivery of Neighbourhood Health
- Delivering Neighbourhood Health: The Path to Success
Articles:
- Integrated Neighbourhood Teams: What Are They and Why Are They Important?
- Neighbourhood Health Teams: Delivering Care Where It Matters Most
- Strategic Commissioning Framework: Neighbourhood Care
- Population Health Management: Identifying Risk in Your Neighbourhood
- Co-Production in Health and Social Care: Why It Matters
- What is Person-Centred Care and Why is it Important?
- Why Evo, Why Now?
- Neighbourhood Health Framework 2026: Key Changes Explained
- Convenzis NHTeams neighbourhoods highlights
Neighbourhood Care: Explore Your Journey
Discover how Access solutions enable neighbourhood care across different settings. Explore the map to see how our integrated technology supports teams wherever care happens.
Technology for Neighbourhood Care Teams
Effective neighbourhood delivery requires digital infrastructure that breaks down silos and enables seamless coordination. Our integrated solutions support teams in every setting and at every stage of the journey:
Access Rio EPR
Comprehensive electronic patient records that centralise clinical information across mental health, community health and child health settings. Rio gives neighbourhood teams real-time access to care histories, enabling coordinated treatment plans and seamless information sharing across health services.
Access Mosaic
Social care case management software that empowers local authorities to deliver person-centred support, manage assessments, and coordinate care packages across neighbourhoods. Mosaic integrates with health systems to ensure social care teams have the full picture when planning support.
Access Intelligent Care Platform (AICP)
Real-time data access across multiple systems. AICP provides population insights, risk identification and outcome tracking that help neighbourhood teams target support where it's needed most.
Access Elemental
Social prescribing software connecting clinical and social care systems with community services. Creates comprehensive directories of local support whilst enabling teams to co-produce care plans that address both health and social needs.
Access Evo
Your intelligent assistant that surfaces critical information at the right time, Access Evo alerts teams to changes in service user status, and prevents gaps in care coordination across organisational boundaries.
Technology Enabled Care Solutions
Monitoring and support technology that keeps people safe at home. From virtual wards to wearable sensors, our TEC solutions enable teams to intervene early and maintain independence for longer.
Ready to Transform Your Neighbourhood Delivery?
Whether you're in health, social care, or local government, our specialists can show you how integrated digital solutions support coordinated neighbourhood care.
What you'll discover:
- Seamless coordination across multidisciplinary teams and organisational boundaries
- Reduced administrative burden and more time for direct support
- Integration strategies for health, social care, housing and community services
- Population needs analysis and risk stratification approaches
- Technology Enabled Care pathways for independent living
- Implementation guidance tailored to your local context
Stay Connected
Subscribe to receive neighbourhood care insights, implementation guidance and policy updates across health, social care and local government.