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CPL Learning Evo
Hospitality training software
One platform to onboard, upskill and assure quality across your workforce, accessible anywhere, anytime and on any device – now enhanced with AI.
Discover CPL Learning Evo, our hospitality Learning Management System, designed to deliver a more dynamic and engaging learning experience and ensure compliance across your entire estate.
Part of our AI‑powered Hospitality People Suite, a connected set of people solutions.
30 years of experience in delivering training to hospitality
Features of our hospitality training software
What our training management software helps you save
%
time saved on admin
£
image licensing costs
%
compliance score
*Based on results achieved by our customers
Everything you need to get started and grow
Proud to help our customers unlock their potential
In just one week we have seen a 212% increase in new learners accessing the platform with a 117% increase in modules completed and a 268% increase in viewing resources.
CPL Learning has been instrumental in creating a standard of training across the entire business for all job roles. As the business has progressed, we’ve been able to enhance our offering, with additional courses, creating custom courses and adding additional features such as surveys etc.
The [Access CPL Learning] system is fully mobile responsive as well as available via a fully configurable mobile application, which has enabled us to bring learning and development directly into the palms of our team members.
On a yearly basis we’re seeing over 40,000 views/downloads of our digital library content, over ¾ million system logins, 112,000 eLearning courses completed and we have an average company compliance percentage of over 90%.
Choose how you’d like to take the next step
Schedule your demo
See how CPL Learning Evo works for your teams and sites.
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Explore the full feature set, packages and AI tools in more detail.
Talk to our team
Tell us about your operation and get a tailored CPL Learning Evo quote.
Hospitality training FAQs
What is hospitality training?
Hospitality training provides staff working in bars, restaurants, cafes and other hospitality businesses the knowledge and skills needed to do their job. Most venues will set out the mandatory training requirements needed for staff members to operate safely, meet legal compliance and help team members develop in their careers.
What is the importance of hospitality training?
Training within the hospitality industry is essential for ensuring customer satisfaction and staff retention. Hospitality businesses are mostly made up of customer-facing roles, and ensuring your team members have the skills to manage customer interactions, including serving and handling guest complaints, is an important part of their role.
What are the different types of hospitality training?
Hospitality training can cover a wide range of topics, such as customer service skills, hospitality management, culinary skills, restaurant operations, health and safety procedures, compliance, technology platforms, and more. Training may consist of onboarding, ongoing skills development, compliance/policy refreshers, or career progression programs and is personalised to your unique needs.
What makes a hospitality training platform good?
The best hospitality training platforms offer mobile accessibility, easy LMS integration, customised branding capabilities, role-based learning pathways, micro-learning content formats, rich media like video, scheduling features, certificates of completion and strong analytics and reporting.
How does Copilot Assistant support my team?
Copilot Assistant is an AI-powered tool within CPL Learning Evo that provides staff with instant, reliable answers to compliance and training questions. Instead of pausing work to check manuals or interrupt managers, employees can ask Copilot and receive guidance in seconds. It is powered by CPL Learning’s accredited content and industry expertise, meaning responses are tailored to the needs of hospitality businesses. This helps reduce routine manager interruptions and ensures teams always feel supported while working in fast-paced environments.
Can I trust the answers from Copilot Assistant?
Yes. Unlike generic AI tools, Copilot Assistant is trained on CPL Learning’s extensive library of accredited hospitality content. This means the guidance it provides is accurate, up-to-date and specific to the challenges of the sector - from licensing law and food safety to customer service best practice. By relying on trusted content created by industry experts, Copilot ensures your staff receive guidance they can act on with confidence.
How does AI content creation help my business?
CPL Learning Evo’s AI content creation tools allow you to generate brand-perfect visuals and training assets in seconds. Instead of spending hours sourcing stock images or waiting for design support, managers can create course-ready images up to 90% faster. This saves both time and costs, while ensuring that every training resource reflects your brand identity. Unlimited image creation also removes licensing restrictions, giving you complete flexibility to produce customised content that matches your operational needs.