CPL Learning
Hospitality compliance training
Explore our comprehensive collection of hospitality compliance training courses that equip restaurant, hotel, pub and bar teams with the knowledge and skills needed in a highly regulated industry.
Discover health and safety, food safety, allergens and Natasha’s Law and alcohol sales training courses delivered through the Access CPL Learning LMS. For compliance - we've got you covered.
Your complete hospitality compliance training solution
Access CPL Learning delivers an extensive catalogue of over 80 courses covering all aspects of health and food safety for restaurants, hotels, pubs, bars and food-led businesses.
Our industry-endorsed training, delivered via our hospitality LMS, streamlines training across your business, ensuring standardised training, easy compliance demonstration, and completion tracking.
Choose us for hassle-free hospitality compliance.
Hospitality compliance training for restaurants, hotels, pubs and bars
Hospitality Compliance Training
Our hospitality compliance training courses cover all the specific and various legislation affecting businesses who serve food and drink to guests.
Our courses enable restaurants, pubs, bars and hotels to deliver the necessary training to their kitchen staff, servers and anyone else who handles food or serves alcohol as part of their role.
Some of our available courses include:
- Age Verification
- Award in Underage Sales Prevention (AUSP)
- Award for Licensed Premises Staff (ALPS)
- Food Safety Level 2
- Intellelearn Food Safety Level 3 (Catering)
- Allergen and Natasha’s Law training course
Health and Safety Compliance Training
Our collection of health and safety training courses cover the standard elements of health and safety that all businesses need to provide to their team members for safe working practices.
Some of our available courses include:
- Fire Safety Awareness
- Emergency First Aid Awareness
- Intellelearn Health & Safety Level 3
- Health and Safety in a Food Environment
- COSHH in a Food Environment
- HACCP Level 2
- HAACP Level 3
- Slips, Trips and Falls
Hotel Collection
Our general compliance training courses cover other elements of workplace compliance training relevant to the workplace.
Ranging from how to handle customer data in hospitality businesses to training relevant to teams that handle money in their role, our compliance courses ensure your hospitality teams are compliant with all legal obligations.
Some of our available courses include:
- GDPR for Hospitality
- Right to Work in the UK
- Equality and Diversity
- Disability Awareness
- Payment Card Industry Data Security Standards
- Money Laundering Awareness
- Safeguarding Children
Create Your Own
Would you like to create your own bespoke eLearning?
Our course creator tool allows you to create and customise eLearning content easily using a selection of framework templates to create digital learning content quickly and easily. Unique to you and your hospitality business.
Bespoke course creation
Why not let our eLearning experts create your bespoke course for you? From scope to brief, design, and build our learning experts can help bring your course vision to life.
Comprehensive course catalogue
Our hospitality-specific compliance training courses cover all the areas of legislative training you need to deliver to your teams, making compliance simple.
Created for hospitality
Our courses are designed with hospitality in mind, including restaurants, hotels, bars and pubs, addressing the specific compliance requirements of these sectors.
Proven expertise
With more than 30 years experience in delivering compliance training to hospitality, CPL Learning is a trusted source for compliance training that meets industry standards.
Meet your teams’ needs
With compliance courses covering introductory and advanced levels of food safety, front and back of house training and management courses, we have the necessary training for your whole team.
User-friendly platform
Access CPL Learning’s platform is easy to navigate, making it simple to assign and track compliance training.
Compliance monitoring
Track compliance rates across your estate, ensuring that your business stays up to date with regulatory requirements.
Enhanced operational efficiency
Access CPL Learning's training solutions enable smooth, efficient operation of your hospitality establishment, reducing the risk of compliance-related problems.
Exceptional guest experiences
By equipping your staff with the knowledge and skills necessary to meet and exceed compliance standards, you can consistently provide exceptional experiences for your guests, enhancing your reputation and customer satisfaction.
Time and cost savings
Access CPL Learning's online courses eliminate the need for traditional, time-consuming training methods and materials, saving your business time and money.
Customer Success Story: Namco Funscape
Dive into the success story of Namco Funscape (Part of BNAE), where the implementation of CPL Learning revolutionized their training process.
The results speak for themselves: Namco Funscape saw a 97% compliance score across the business for the induction programme.
Whether you're a small business or a large enterprise, this case study is a must-read for anyone looking to take their hospitality training to the next level.
Delivered on our hospitality LMS
The Access Hospitality LMS is a learning & development platform that has been designed to deliver a more engaging learning experience for team members. Improve engagement and reduce employee turnover by providing development opportunities.
With Access LMS hospitality software, you can deliver learning in the same way through a user-orientated digital platform, accessible on any device and offering a user-friendly, intelligent interface.
FAQs
What compliance training is needed for restaurant staff?
Restaurant businesses are legally mandated to provide comprehensive compliance training to their staff. This training encompasses key areas such as health and safety at work, food safety, and alcohol handling.
The level of training varies depending on the staff member's role: all employees handling food must complete at least a level two food safety course, covering essential aspects of food handling and storage. Kitchen staff may require a higher level of training, typically at level three, to ensure they excel in advanced food safety practices. It's also imperative that all food-handling staff receive allergen training to safeguard guests with allergies. Training in alcohol sales may be primarily necessary for front-of-house workers, and managers may require additional training to adhere to legal requirements related to staff hiring.
By adhering to these training requirements, restaurants not only meet their legal obligations but also create a safer and more compliant work environment. Tailoring the training to the specific needs of each role is essential to ensure all staff are adequately prepared and in compliance with relevant regulations.
Is food safety training a legal requirement?
In the UK, food handlers are not required to hold specific food hygiene certificates. However, it is essential for business operators to adhere to legal requirements by ensuring that their food handlers receive the appropriate supervision and training aligned with their work area.
While not every food handler needs a formal certificate, certain training in food safety is indeed mandatory. This includes staff in the hospitality sector who are involved in food and drink preparation, such as bar staff, servers, and chefs. These legal mandates are in place to guarantee that food is handled safely, and customers are protected from potential health risks.
It is vital for businesses to provide this necessary training to maintain compliance with food safety regulations and uphold the highest standards of hygiene in the industry.
How do I deliver compliance training courses to my team?
Efficiently delivering compliance training to your team is paramount, particularly for large-scale operations.
A hospitality LMS simplifies role-specific training assignment and ensures easy access, even for deskless workers, promoting flexibility and accessibility.
Access CPL Learning, our platform, goes the extra mile, offering valuable insights. It provides visibility into course completion at individual, site and regional levels, offering a comprehensive overview of both mandatory and optional course progress. This not only streamlines the training process but also ensures a thorough understanding of your team's training performance across various organisational levels.
Explore our hospitality solutions
Industry leading hospitality software to drive efficiencies, improve profit margins and reduce administration time
Simplify the customer experience and increase speed of service with hospitality EPoS, kitchen display system and mobile order and pay system
Track every guest interaction to create a powerful Single Customer View with hospitality CRM
Control your procurement process with complete visibility of expenditure for maximum savings with purchase to pay software, menu management software and food waste software
Drive more bookings, raise your venue’s profile and generate more sales with hospitality reservation and table booking software
Manage your tickets and guest administration, promotions and sales of any kind of event with ticketing software
Simplify and automate employee management with HR software for hospitality, payroll and hospitality LMS
Easy-to-use online gift voucher management software that allows you to make extra sales in your bar, restaurant or hotel with no set up costs.
Replace your paper processes with digital checklists and record logs
Automate workflow, reduce paperwork and make speedy fixes with property maintenance software
