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Operations Suite

Hospitality Operations Software to end reactive operations 

This isn't another ops tool. It's a new way to run hospitality. 

 

The only hospitality operations software that connects inspections, issues and maintenance into one, AI-powered system.

 

One screen. Wherever the shift takes you.

Three ways to transform hospitality operations  

Hospitality operations management with built-in intelligence that turns data into early warnings, helping you act faster, stay compliant and in control.  

Instant insights from your venue's data

Stop looking backwards. Start acting in the moment. 

See each day’s checks, open issues and live maintenance jobs for every venue on a single screen and get a clear view of what needs attention first. 

Shift from firefighting to prevention 

Spot patterns, not just problems. 

Spot repeat problems early enough to fix them in planned time, not in the middle of a busy service. 

Give your teams one place to act 

One screen. No switching. No delays. 

Replace multiple logins, spreadsheets, and inboxes with one screen tailored to each role. 

The modules that power operational certainty

Where every inspection, every issue, every maintenance action flows into one screen – with embedded AI that acts before you have to ask. 

Trail Evo – checklist software, supercharged with AI 

The operations checklist software, superpowered with AI to run food safety, brand standards and daily routines across every venue. 

  • Replace paper and ad‑hoc routines with digital checks and guided tasks on any device. 

  • Use live dashboards and alerts to see where tasks are slipping, so you can step in before it impacts guests.  

Maintain Evo – property maintenance with built‑in diagnostics 

End‑to‑end maintenance management with AI‑driven insight into where costs and risks are building up.

  • Capture issues quickly, route jobs to the right engineer or contractor and track every fix from report to resolution.  

  • Use real‑time visibility of jobs and spend to reduce emergency call‑outs and keep repair budgets under control.   

Policies and Procedures – AI‑ready, digital policy management 

A single, searchable library of hospitality policies and procedures and how‑to guides with AI-powered answers, available on any device.

  • Share and update policies centrally instead of chasing paper folders and email attachments. 

  • Track who has seen what, so you can prove compliance across all your venues. 

Navigator Screen

The control centre for hospitality operations 

Your personalised operations screen – bringing together inspections, issues and maintenance from every venue, organised by what needs your attention first. 

Built around how you work. 

Quick Actions 

The 5‑minute task in 5 seconds 

One‑click shortcuts to the tasks you do most often, so you spend less time clicking around and more time getting things done. 

Action Required Feed 

Today’s jobs, clearly laid out 

A single view of checks, issues and jobs that are waiting on you or your team, ensuring nothing important gets missed. 

Quick Panels 

Live visibility alongside the work 

Glance at key information: open jobs, today’s checks, critical alerts, so you don’t have to jump between screens. 

Quick Sections  

More detail in one click 

Open the full details behind a job or check when you need them, then go straight back to your list of work. 

One screen. Wherever the day takes you. 

No toggling, no chasing, no gaps between systems. 

AI that powers your Operations Suite 

Access Evo is the intelligent layer that sits across out hospitality operations management, helping every module work harder together. 

  • Flags issues before they escalate – like spotting a failing fridge before it costs £2,400 in lost stock. AI surfaces problems early, suggests the fix, and helps you act before small issues become expensive ones. 

  • One secure, AI‑enabled platform with tools like Copilot and unified reporting, so information can flow between modules and products. 

  • Automation and smart suggestions that cut manual admin, from raising jobs to highlighting issues that need a closer look. 

  • A consistent sign‑on experience, making it easier to roll out new capabilities and drive adoption across all your venues. 

Already using Trail Evo or Maintain Evo? 

If you only have Trail Evo

Trail Evo shows you where things are going wrong, but without the rest of the suite you still have to chase fixes across other systems.

If you only have Maintain Evo

Maintain Evo helps you fix issues, but without the rest of the suite, you’re stuck working reactively.  

With the full Operations Suite

Every inspection, issue and maintenance action is connected, so you can see the whole picture and act with more confidence.

Intelligence, prevention, certainty, and control in a single Operations Suite. 

FAQs 

What makes Operations Suite different from the systems we already use?

Most operators run compliance in one system and maintenance in another, and the handoff between them depends on someone remembering to act. The Operations Suite connects the two, so when an inspection flags a problem, a maintenance job is created automatically, with a full evidence trail built along the way.

How does the AI work within the suite, and is it just a chatbot?

AI is built into the workflows, not bolted on top. Rather than waiting for you to ask, it cross-references inspection data with asset history to surface problems before they escalate, like flagging a £180 fix before it becomes a £4,000 emergency callout.

What happens when an auditor calls?

Every inspection, flag, and remediation is tracked automatically - when it was raised, assigned, completed, and by whom. So instead of spending weeks pulling evidence together, you're ready in hours.

What is Navigator Screen?

It's a personalised screen your team lands on when they log in, that brings everything they need right to them: tasks, alerts, maintenance jobs, and quick actions. All organised by role, sorted by urgency, connected to everything in your tech stack.