GuestPay

The hospitality payment solution F&B operators rely on

Our hospitality payment processing solution, GuestPay, connects every payment touchpoint in your F&B operation into one platform with unified reporting and a single settlement cycle. No manual reconciliation, no double entry, no gap between what the EPoS says and what hits your account.

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99.99%

uptime

Offline chip & PIN backup when connectivity drops

T+3 settlement

Funds in your account within two working days

1 support contact

for EPoS, ordering and payments - no separate queues

A single payment processing gateway for restaurants, bars and pubs

Counter, tableside and online. Every payment channel, one platform.

GuestPay integrates directly with your EPoS, digital ordering platform and online booking flow. No middleware, no separate reconciliation tool, just one payment gateway that knows your operation end to end.

See it in action

Why use a hospitality payment solution?

Reduce hours to minutes with automated end-of-day reconciliation.

Because GuestPay is integrated with your Access EPoS Evo and QikServe solutions, reconciliation happens automatically. Payment data, covers, menu categories and site performance. What took your team an hour at close happens in minutes, with no manual matching required.

Keep service always running with offline chip & PIN.

Keep accepting payments, even when connection drops. Transactions are queued and processed automatically when connectivity is restored. Your team keeps serving. Guests keep spending.

Get total visibility with real-time dashboards across all your sites.

One view of every venue. See payment volumes, method breakdown and settlement status across your entire estate in real time - without logging into multiple systems or waiting for a morning report.

Accept payments straight out of the box.

Accept the payment methods your guests actually use; credit and debit cards, digital wallets and international cards, all active from day one.

Faster payouts and better cashflow with T+3 settlement.

Funds reach your account within two working days of the transaction. No lengthy clearing cycles, no waiting a week for weekend takings. GuestPay puts you in control of your cash flow, not your payment provider.

Stay protected with fraud detection and PCI DSS compliance built into every transaction.

Secure tokenisation is built in from day one. Card data is protected automatically, keeping you compliant without additional effort. Fraud detection runs invisibly behind every transaction, powered by Adyen's global risk engine.

Screens for suspicious activity in real-time

Verifies card validity before processing

Learns from global transactions

Adapts to fraud patterns

Connect GuestPay to your Access ecosystem

Integrate directly with your Access Hospitality setup - no middleware, no third-party configuration.

Payments flow in from every channel

Counter, tableside, digital ordering and online orders are all captured through the same gateway and settlement cycle.

Reconciliation happens automatically

No manual matching at close. Your EPoS data, ordering data and payment data reconcile together in real time.

Funds settle in two working days

Your money arrives on a predictable schedule. One dashboard, one settlement view, one support contact.

Payment intelligence, not just payment processing

Powered by Access Evo - the AI layer built into your Access platform. Your payment data doesn't sit in a report you have to find. It surfaces the insights you actually need, when you need them.

Ask plain-language questions

Ask “Which sites had the highest card decline rate last weekend?” and get an answer without opening a report.

Patterns emerge in real time

Spot payment failures and method shifts by site, cover count or time of day in real time, without pulling a single export.

More about what we offer

Hospitality payment processing FAQs

Will GuestPay work with my existing Access ecosystem?

Yes, GuestPay is natively integrated with Access EPoS Evo and QikServe, meaning no extra setup or third-party connectors are required. Your payment workflows will sync seamlessly with your current system for a smooth experience.

Can I manage multiple sites?

Absolutely. GuestPay provides a single, unified dashboard where you can monitor payments, reconcile accounts, and view reports across all your venues. This makes multi-site management simple and efficient.

How does the cost of GuestPay compare to using separate systems?

When you factor in hidden fees from multiple vendors, reconciliation time and revenue lost during payment disruptions, GuestPay becomes highly competitive, while delivering significantly more value, stability, and transparency.

Will switching disrupt our service?

GuestPay integrates directly with your existing Access ecosystem (Access EPoS Evo and QikServe), ensuring a smooth transition without operational headaches. Most venues see benefits immediately, with minimal or zero service disruption during deployment.

What if we need support during busy periods?

You get single-point support from Access - no more juggling multiple vendor support teams. Our hospitality and payment experts understand restaurant operations and can resolve issues quickly without disrupting service.

Fully connected reservations, ordering and payments.

Meet the Access Evo Reservations & Ordering Suite. Where every booking turns into proactive kitchen prep, every guest gets freedom of choice, every order provides context and every payment delivers insight. Full connection from the first click to the final receipt.

View reservations and ordering suite

Ready to close the gap between your EPoS and your bank account?

Book a demo and we'll show you GuestPay across your full F&B setup.