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Professional courses
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Appraisals
This course will provide the learner with general knowledge surrounding staff appraisal skills and the role it plays within the workplace.
Clinical Governance
Clinical Governance is a systematic approach to maintaining and improving the quality of patient care within the NHS.
Customer Service
Learners will gain knowledge of how to deal with complaints with good tactics, exceed customer expectations and go the extra mile to provide excellent customer service.
Data Protection UK including GDPR eLearning
The purpose of this eLearning course is to explain what must be done to preserve the security and confidentiality of personal data and to ensure that learners comply with Data Protection Laws, including the General Data Protection Regulation (GDPR).
Documentation and Record Keeping
This course covers the basics of ensuring records are completed fully and in a timely manner, to ensure the learner is able to complete all required documentation within care so that it complies with both legal and organisational requirements.
Equality & Diversity
The purpose of this eLearning course is to increase your awareness and to ensure that you have the knowledge and understanding to be able to work to best practice.
Prevent
This course has been designed to provide advice and guidance to understand how a vulnerable person might be feeling and to provide confidence in initiating a conversation.
Safer Recruitment
This short course covers the legal requirement relevant to anybody involved in the recruitment of people who work with children, young people, or vulnerable adults.
