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Booking and Reservations

AI restaurant reservation system that fills more tables, more often 

Collins Evo is an AI restaurant reservation system that handles bookings from your website, Google and DesignMyNight's up to 3.9 million monthly visitors, connecting them directly to your diary. Cut no-shows, turn more enquiries into confirmed bookings and manage every guest interaction from one place. 

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From £149 per month. Up and running in two weeks. 

Most booking systems fill your diary. The best ones fill it with guests who actually show up. 

Enquiries that go unanswered. No-shows that leave tables dark. Bookings scattered across phone, email, website and third-party platforms that nobody has time to reconcile. Collins Evo brings all of it into one place and turns more of it into revenue. 

"Since going live with Access Collins we've seen a gradual increase in our overall conversion. On our previous system we were converting an average of 20% of enquiries, but this rose to 40% with Collins and we are now sitting at an impressive 78% conversion rate." 

Gillian Graham, Sales Director, The Scotsman Group  

Trusted by thousands of restaurants, pubs, bars and hotels

Trustpilot

Restaurant reservations and enquiry management software to drive success

%

more table bookings/enquiries

from your website

%

increased conversion rate

from enquiries

hours saved

each year through increased efficiency

Does this sound familiar? 

Enquiries that fall through the gaps 

Bookings arrive by phone, email, website, Instagram and third-party platforms. Somebody has to log them all, confirm them all and follow them all up. When that does not happen consistently, enquiries become missed revenue. Collins Evo captures every enquiry from every channel and routes it into one place, with automated confirmations and follow-ups so nothing slips through. 

No-shows leaving tables dark on a full service 

A no-show on a Friday night is not just one lost cover. It is a table that could have been offered to a walk-in, a waiting list guest or a regular who tried to book last week. Collins Evo sends automated reminders, deposit requests and card authentication prompts before every booking so guests either confirm or cancel in time for you to act. 

Guests who can’t find you when they are ready to book 

Most guests search before they book. If your venue is not appearing in Google results or on DesignMyNight, you are invisible at the moment intent is highest. Collins Evo connects your diary to Reserve with Google and exposes your venue to as many as 3.9 million monthly DesignMyNight visitors. Guests book directly from search results, without calling. 

What Collins Evo does for your bookings 

Every booking channel connected. Every guest detail captured. Every no-show chased before it happens. 

Bookings from everywhere, managed in one place 

Your website, Google, Meta, DesignMyNight, phone and email; every booking channel feeds into your Collins Evo diary automatically. One view of everything, no manual reconciliation. 

Automated no-show management that works before the booking 

Deposit requests, card authentication, SMS reminders and email confirmations go out automatically before every booking. Guests who cannot make it cancel in time. Tables that would have gone dark get offered to waiting guests instead. 

3.9 million reasons to be on DesignMyNight 

Promote your venue directly to as many as 3.9 million monthly visitors who are actively looking for somewhere to eat, drink or celebrate. Convert discovery into a confirmed booking without any extra effort from your team. 

Enquiry management that follows up so your team does not have to 

Automated booking confirmations, reminders and follow-ups go out without anyone having to remember. Your front-of-house team focuses on the guests in the room, not those in the inbox. 

Table management and floor control built in 

Collins Evo connects your reservation diary directly to your floor plan. See exactly how your service is shaping up before it starts and manage changes during service from the same system. 

Group-level reporting that shows what is actually working 

Track bookings, conversion, revenue and guest behaviour at site level or across the group. Understand which channels are driving covers and which are not and make decisions based on what the data shows. 

See how Collins Evo manages a full booking flow 

Book a demo and we will show you from first enquiry to confirmed booking.

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How Collins Evo helps your operation

What our customers say about our restaurant booking system

01 03

Croeso Mitchells and Butlers

"The reservation numbers and resulting income speak for themselves, but having a straightforward process that assists with time management is a massive help. We have so much more time back to focus on other areas of the business. The integration and support we've had from the Access Collins team has been amazing." 

Sarah Austin, Sales Enablement & Project Gemma Fitzgerald, Sales & Marketing Manager

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02 03

The Laine Pub Company

"Bookings have increased. It's the efficiency of getting customers booked into our pubs quicker, has increased our sales and booking rates as well." 

03 03

Mitchells and Butlers

"Collins really allows us to view, track and also drive our conversion rates across all of our businesses, across the whole portfolio. Now we’re converting 80% plus across all of our brands, whether it be restaurant or wet led."

Sarah Austin, Sales Enablement & Project Manager, Mitchells and Butlers 

Your entire guest journey in just one platform

Every guest touchpoint can drive more revenue with the Customer Engagement Suite.

Finally - an end to the data struggle for hospitality and marketing teams. All your engagement solutions, working seamlessly together to take integration and frictionless customer experience to the next level:

  • Discovery and Reservations
  • Guest WiFi 
  • CRM and Loyalty 
  • Ticketing and Vouchers 
Explore the Suite

Ready to turn more enquiries into bookings? 

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Frequently asked questions 

What is a restaurant reservation system?

A restaurant reservation system is software that manages bookings from every channel your guests use, your website, Google, third-party platforms and phone, and brings them into one central diary. Collins Evo goes further by automating confirmations, reminders and follow-ups, connecting to your floor plan and giving you reporting on what is driving bookings and revenue.

Read more about what makes a strong reservation system for your restaurant.

How does Collins Evo reduce no-shows?

Collins Evo sends automated reminder sequences, deposit requests and card authentication prompts before every booking. Guests who cannot make it are prompted to cancel in advance, freeing the table for other guests. The combination of deposits and reminders is the most effective no-show prevention available to restaurant operators. 

How quickly can we get started with Collins Evo?

Most operators are up and running within two weeks. Pricing starts from £149 per month. The Collins team handles onboarding and setup, including connecting your booking channels and configuring your confirmation sequences. 

Which booking channels does Collins Evo connect to?

Collins Evo takes bookings from your website, Reserve with Google, Meta, DesignMyNight, phone and email. All bookings feed into one central diary regardless of where they originated. Your team manages everything from one place. 

Can Collins Evo handle group or event bookings as well as table reservations?

Yes. Collins Evo handles table bookings, enquiry management for larger groups and events, pre-orders, deposits and special requests. Enquiries that require a quote or a back-and-forth conversation are managed through the enquiry management workflow, separate from standard online reservations.

More on managing the full range of restaurant reservations.