Access Charity CRM
Personalised membership CRM system
Gain a better understanding of your members with our member CRM software
Our membership CRM system for charities, organisations & associations gives you the tools to get to know your members better, so you can make their membership more valuable. Speed up payments and reduce costs with efficient online membership management, empowering you to focus on growing your database.
Our membership CRM system allows you to:
- Personalise member relationship management
- Comply with GDPR
- Integrate with your website and social media platforms
- Streamline your processes
A membership CRM system that accommodates your members
Personalise member relationship management
Manage every type of membership in one place and get a 360-degree view of your supporters for greater insight with our custom-built member CRM software – the ideal choice for charities, organisations and associations.
Comply with GDPR
Collect, store and manage consent quickly and securely within the membership CRM. The self-service portal puts supporters in control of their preferences so that you can manage your communications with confidence.
Integrate your website and social media platforms
Leverage the power of your supporter data and social media platforms for greater engagement and more successful campaigns. Integrate your database and website to manage membership online and save valuable time.
Streamline your processes
Apply user-friendly tools to streamline your day-to-day admin tasks and help manage the member recruitment process from start to finish. Our membership CRM software facilitates smoother operations for your organisation.
Built with specialised membership CRM features at its core
Whether you wish to organise your member database, strategise events that will resonate with your members, or make informed decisions with the support of in-depth analytics, our member CRM software has been designed to support your organisation’s membership management requirements.
Make the most of our membership CRM system integrations
Our membership CRM is a powerful out-of-the-box solution designed to help you build lasting relationships with members and supporters. Its flexibility allows seamless integration with a wide range of platforms -streamlining operations and unlocking deeper insights. Popular integrations include:
- Volunteer management software
- Website builders
- Direct Debit payment software
- Gift Aid
- Email marketing platforms
- Event management software
- Accounting software
Empower your team with a connected system that enhances efficiency and supports your engagement strategy from every angle.
Why customers love our membership CRM
It's so simple to use
The CRM system has freed up 10 hours a week for me to concentrate on what’s really important to the charity – fundraising!
Check out our nonprofit CRM resources
Are you looking for a piece of software that will support you to gain a better understanding of your members? Find out more about how our membership CRM system can be a suitable option.
View all resources
How to build a competent charity CRM business case
The essential steps to avoiding unclaimed Gift Aid payments
Compose a suitable charity CRM tender document
Membership CRM FAQs
What does membership CRM software do?
Membership CRM software is a useful tool to support organisations to manage and grow their membership base by centralising member data, automating communications, supporting renewals, tracking engagement, and delivering a better member experience. The key areas of membership CRM software include the following:
Member database management
Track member status along with other personal information such as contact details, join/renewal dates, event participation, communication history, and preferences.
Automated onboarding and renewals
Allows members to either join or renew with ease online via self-service portals. Once these actions are taken, automated welcome emails can be sent, along with membership renewal reminders when it draws closer to expiry date.
Improved member communication
Segment supporters and send personalised communications based on the interests and behaviours of your members.
Tracking engagement and participation
Identify both members who are either highly engaged along with those who run the risk of lapsing. Based on this information, you can make informed decisions on how best to communicate with these members.
Facilitating events
Organise successful events by supporting key areas such as registration, ticketing, and feedback post-event.
Delivering insights and reporting
Support strategic planning by understanding key analytics in relation to member growth, retention rates, and engagement trends.
What are the benefits of membership CRM software?
Membership CRM software provides you with the ability to gain a better understanding of your members and the details of their respective membership. With this knowledge to hand, you can make informed decisions that can encourage them to renew their membership and grow your database further. This can therefore be broken into the following areas:
Personalising member relationship management
Effectively manage every type of membership by experiencing a 360-degree view of your supporters and personalise your communications accordingly.
Complying with GDPR
Utilitise a self-service portal to retrieve preference information and store it securely within the CRM.
Integrate with other platforms
Integrate your database and website to manage membership online and save valuable time.
Streamline your processes
Streamline day-to-day admin tasks with the support of user-friendly tools to facilitate smoother operations for your organisation.
Discover more about software for charities
Our market-leading nonprofit CRM software is part of our connected donor journey solution.
Attract, convert, engage and manage donors and volunteers with our specialist software. Our cloud-based feature-rich charity software also includes Charity CRM, Volunteer Management, Digital Advertising, Charity Websites, and Payment Processing solutions, and allows each solution to operate on its own, or as a connected part of the full suite.
Allowing you to engage your existing supporters more effectively, attract new donors to your cause and generate more predictable income streams.
