thankQ CRM

Intuitive and insightful charity CRM

For better donor relationships, so your charity can make a bigger difference.

Nurture every type of relationship and manage every income stream all in one place.

Access thankQ, our CRM for charities and Not For Profit makes it easy to manage your fundraising database and ensure continued support for your cause.

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NFP Charity CRM

Create more successful campaigns

Tracked interaction and insight into supporter behaviour help you design a better donor journey and develop deeper supporter relationships.

  • Build more targeted campaigns with greater insight and donor development features
  • Engage your best prospects using prospect management tools
  • Manage activity as well as relationships for every income stream


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Stay in control of every aspect of your event

Meticulous planning and careful coordination means a more successful event. From pre-planning to post-event analysis, you can do everything in one place.

  • Simplify planning and delivery
  • Record every category of cost and payment, track budgets and analyse accurate data
  • Evaluate events and run participant reports

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Make data-driven decisions

Strategic planning and successful campaigns depend on reliable data and accurate analysis. Access the information you need with customisable reports and real-time data.

  • Monitor performance at a glance
  • Maximise income opportunities with real-time campaign tracking
  • Quickly run reliable, in-depth management reports

Streamline payment processing

Reducing attrition and growing income relies on efficient processes. Our payment processing powered by Rapidata cuts administration and costs so donations reach you sooner.

  • Reduce risk with fully managed Direct Debit processing
  • Monitor cancellations, report on reason codes and run reactivation campaigns
  • Manage donor data with the online portal

For better donor relationships, so your charity can make a bigger difference.

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Integrate your favourite products and services with your CRM

Combining apps with your charity CRM increases efficiency and engagement. Easily integrate your preferred products and services so you can make the most of your supporter data.

  • Import payment and donor details from third-party sites such as JustGiving
  • Manage mailing campaigns through your charity CRM using MailChimp and Dotmailer/DotDigital
  • Create communications within your database using MS Office and more
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What our customers say...

Access thankQ has significantly improved data entry speed, freeing up staff’s time to do other things. The IT Department had VERY little to do with it, which pleased them immensely!

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Alex Phillips, Framework

What our customers say...

Having Access thankQ has freed up 10 hours a week for me to concentrate on what’s really important to the charity – fundraising

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Danielle Houliston, Spinal Research

What our customers say...

We can now be more strategic. As we used to sit in a room with just opinions, with no data to back it up. Now there is an evidence base, and we can ask questions and find out an answer, and that’s the huge difference.

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Peter Muir, National Youth Choir of Scotland

What our customers say...

Fundraising is really important for our organisation. And Access thankQ CRM was critical in helping us achieve those fundraising goals.

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Nicole Hermanns, Birmingham Contemporary Music Group


Children In Need
Canal And River Trust (1)
Samaritans (1)

See the charity CRM in action

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