thankQ CRM

Fundraising CRM and Donor Management Software

An effective CRM for fundraising to help you gain supporter insight, develop deeper relationships and help with your overall donor management.

Are you working with multiple fundraising databases and inconsistent data? Is missing information limiting insight and accuracy? Our fundraising management software keeps all your donor data in one place, intelligently segments supporter information and improves insight so you can make a bigger difference. Create more successful fundraising campaigns with our fundraising CRM and donor management software.

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Fundraising CRM software helps you maintain your fundraising database and build better relationships with your supporters

Charity CRM database helps you to expand your supporter base, introduce new income streams or tighten up processes. Access thankQ is the charity CRM database that grows with you, where you can add the tools you need to make the most of new opportunities.

Browse thankQ CRM features:

Overview Event management Reporting Direct Debit Payment processing Integrations, implementation and support

Segment supporters and manage prospects

  • The donor management system logs every interaction with supporters, tracking donations, interests, conversations and more
  • Multi-criteria segmentation makes interactions more meaningful through personalised, targeted campaigns
  • Prospects can be categorised by potential value, interests and more, and managed through the stages of donor management

Strengthen supporter relationships

  • Membership payments and regular gift cancellations are monitored to help reduce attrition
  • Reason codes can be reported on for better reactivation campaigns
  • Proactive Bacs error handling and data integrity checks reduce the number of failed payments

“We have seen an increase of 25% in returning donations since switching to Access thankQ”

Ben Robbins, Operations Manager, Chana Charitable Trust

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Manage volunteers from one place

  • Record key data for casual and event-based volunteering and run reports to measure activity
  • Recruit to job shares, attract multiple applicants and allocate a single applicant to multiple roles
  • Send invitations, applications or manage interview processes, and track responses
  • Map skills, availability and location to match volunteers with opportunities
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End-to-end trust application management

  • A customisable workflow manages the complete application process within the fundraising CRM database
  • Log decision dates, contacts, criteria, communications, trustees, interests and more
  • Enter reporting dates and payment schedules into the fundraising CRM

Comprehensive legacy management

  • Search and select function identifies potential legators and enables targeted communications
  • Legacy workflow tools manage the process from enquiry through to pledge
  • Record pledge value, bequest type, legal restrictions, family contacts and more
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Use your time, donor data and supporter relationships more intelligently, and achieve even more

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Access NFP suite

We give charities and not-for-profits the freedom to do more to deliver the greatest possible impact.

Our not-for-profit software suite is brought together on Access Workspace, our cloud-based platform.
Giving your people access to the tools, information and files they need, anytime and on any device; making collaboration easy.

Integrated solutions

Access NFP Website NFP Website Suite
Access NFP Ad Grants NFP Ad Grants