Donorfy
It’s the fundraising CRM designed by people who’ve walked in your shoes, to make everything you do easier. Using powerful donor management software, you can focus on the work that really matters - your mission.
Following news of a data security incident affecting the sector, you may have questions about how Donorfy protects your data.
In a nutshell, in many ways. Donorfy holds ISO 27001 and ISO 9001 certification, is hosted on Microsoft Azure with continuous threat monitoring, and undergoes regular independent penetration testing – which pressure tests every possible way a third party could try to access our systems – with the most recent test identifying no areas for concern.
Here's more information, plus some practical tips to strengthen your own charity's security.
Donorfy is not just another software provider. Our esteemed team have valuable first-hand fundraising experience, drawing on these expertise to develop market-leading charity CRM software that addresses your specific requirements.
All your supporter data, interactions and history in one powerful CRM for charities.
Donorfy is part of The Access Group's Non-Profit division, supporting over 2000 charities.
Track every interaction to create personalised supporter experiences that last.
Keep your data safe with ISO 27001 and 9001certified security built-in.
Donorfy isn't just another piece of charity database software gathering digital dust - it's a complete charity CRM designed specifically for people who have great work to do.
Juggling donors, campaigns and supporter relationships is no mean feat. Donorfy's charity CRM keeps your entire fundraising operation organised and accessible, from one central hub.
From first-time givers to lifelong champions, transform donor relationships into strategic supporter management. Donorfy's CRM software for charities puts every donor interaction, preference and history at your fingertips.
Every penny counts and every claim matters. Donorfy's income management tools handle the heavy lifting, while you focus on building relationships.
Transform your fundraising events and campaigns from stressful scrambles into well-oiled operations. Donorfy's charity CRM has specifically designed tools to keep everything on track and measurable.
Make sense of your data and act on it, straight from your charity CRM. Track performance, spot trends and identify your most valuable supporters, with reports that make sense.
What better charity CRM feature will ever be better than one that saves you time? Work smarter, not harder, with Donorfy’s intelligent workflows, turning time-consuming admin into quiet background processes.
No more losing potential supporters to clunky donation processes. Donorfy's form builder is a popular charity CRM integration, creating seamless experiences that turn website visitors into supporters.
Grow your community, not your admin burden. Donorfy's charity CRM system supports your member recruitment, retention and renewals, while you give them a great experience.
Donorfy is a great choice for organisations of all sizes - from ‘Starter’ for small charities and ‘Professional’ for growing teams, right through to the enterprise-level solution. For Enterprise pricing, get in touch for a tailored conversation and quote.
Build solid fundraising foundations with your first CRM
From
£40 /mon +VAT
Includes:
Grow, scale and automate with advanced CRM features for small & medium charities
From
£71 /mon +VAT
Everything in Starter, and:
Getting started with Donorfy is a guided journey, not a leap of faith
Donorfy implementations follow a FlightPath: a defined onboarding journey with a named consultant, training from day one and clear milestones at every stage.
From welcome call to go-live, most charities are up and running in less than 20 weeks, and smaller teams often move much faster. Whatever your size, there's a FlightPath to match.
Your existing tools, supercharged with your fundraising CRM
It's easy to connect Donorfy to the accounting, marketing and fundraising platforms you already use and love.
Our comprehensive charity CRM integrations tackle duplicate data entry, keep everything perfectly in sync and create automatic workflows that save you time and stress.
From email marketing to accounting software, Donorfy integrations make your entire tech stack work together, like they've been best friends forever.
Committed to your ongoing success
Many charity CRM providers tie their best support to their most expensive plans, or only offer reactive help when things go wrong.
Donorfy Customer Success Plans are different – they're proactive partnerships designed around your ongoing success, not just problem-solving.
Book a 30-minute chat to understand your needs. If we're a good fit, we'll arrange a tailored demo.
Get hands-on with Donorfy and see the difference it makes – free for 30 days.
North West Air Ambulance
“Donorfy saves us huge amounts of time with streamlined workflows and automated processes.”
Booth Centre
“Donorfy really does streamline everything for us.”
Stamford School
“Donorfy is intuitive, customisable and the integrations are phenomenal.”
During Caring in Bristol's biggest campaign of the year, their Raise website and Donorfy worked together - thousands of donations syncing automatically, no manual uploads. Two tools, one combo, and time and money saved.
"A few steps and donations just started appearing in Donorfy like magic. One less thing to stress about!"
- Helen McCartan, Head of Public Fundraising
Gathering everything you need to make an informed decision is a job in itself. We've created expert guides, webinars and articles, packed with practical tips tailored for charities, to help you do it.
View all resources
What six million fewer donors means for UK charities
Donorfy vs Beacon: Which is the right CRM for your charity?
Choosing the best fundraising CRM
Best CRM for fundraising: Choosing the right charity fundraising software
How to build a competent charity CRM business case
What are the benefits of a CRM for charities?
Beyond Excel: The great charity CRM vs spreadsheets debate
Donorfy was built by people with proper fundraising experience (not just tech people who think they know what charities need).
Every feature helps solve actual challenges that charity teams face daily. Unlike generic CRM systems for charities, our charity CRM software includes features like built-in Gift Aid processing, GDPR compliance tools and popular charity CRM integrations with platforms like JustGiving - because we actually understand what charities need and value.
Two recent independent sector surveys, including the Charity Excellence CRM Benchmarking Survey, ranked Donorfy as one of the most widely used and most recommended CRMs for charities, too. We scored especially well for functionality, ease of use, cost-effectiveness and knowledge of the sector – and 96% of our users said they’d recommend us.
Read our Best CRM for nonprofits: complete guide for charities where we answer the most common questions charities ask, including which features really matter.
All sorts – because all charities need to nail charity customer relationship management!
Donorfy is trusted by hundreds of charities across the UK, from small community groups to larger national organisations.
It’s purposefully designed to be flexible, scalable and simple to use, whatever your size or focus.
Yes - and even better! Donorfy CRM joined The Access Group in November 2024, to strengthen our shared commitment to supporting charities with best-in-class technology.
It's an already much-loved product in the sector, and now it's backed by even more investment in development, support and Donorfy integrations.
You’ll still get everything you love about Donorfy, just with even more value and exciting possibilities ahead.
Donorfy pricing is designed to be genuinely affordable for charities of all sizes - we're not trying to break your budget here.
Plans start from just £39 per month. Check out the Donorfy pricing page to find the plan that fits your budget, or give our friendly team a shout.
Donorfy has always been loved by charities for its purpose-built solution and deep sector expertise. It consistently ranks among the top-rated charity CRMs, too.
Now, being part of The Access Group's NPE division, it's part of a complete charity software ecosystem that supports over 2000 charities.
For an independent comparison of how Donorfy compares to solutions like Beacon and CiviCRM, we recommend reading the 2025 Charity Excellence survey.
You can also take a look at our comparison guide: The Best Blackbaud Alternatives for Charities
Absolutely! Donorfy is a great choice for charity customer relationship management, whether you're focused on fundraising, growth or making decisions backed by data.
We know every charity is different though, which is why we also offer Alumni CRM and Membership CRM, all designed to meet specific needs.
Our experts can talk you through the options and help you find your best fit. Whether you’re switching CRMs or just getting started, get in touch – we’re happy to help.
It absolutely is! Donorfy is designed to support your growth and move you away from using scattered spreadsheets.
Donorfy pricing is dependent on the number of records you’ll hold too, so pricing is affordable and appropriate for charities of all sizes. You won’t pay for space you don’t need.
The interface is genuinely intuitive too, so you don't need a computer science degree or dedicated tech team to use it.
If you’re weighing up the move from spreadsheets to a CRM for charities, check out this helpful guide.
That depends on your needs, but our in-house team and expert partners will guide you through every step – from data preparation and migration to training and go-live. Some charities are up and running in a matter of weeks.
Most likely, yes – and we’re adding even more! Donorfy integrations are already available for a wide range of popular tools like JustGiving, Enthuse, GoCardless, Mailchimp and Dotdigital, so your systems can work together.
Now that Donorfy’s part of The Access Group, we’re taking that even further, with exciting plans to integrate with the wider Access suite of products. That means more connectivity, faster innovation and a fully integrated software platform for the not-for-profit sector, all underpinned by AI.
If there’s a particular integration you’re curious about, get in touch to talk to a Donorfy CRM expert.
Great charity customer relationship management isn't just about buying software, but it’s a solid starting point.
Taking care of your supporters often comes down to reviewing how your organisation thinks about relationships. Start by mapping your supporter journey, cleaning your data systematically, and creating meaningful segments beyond just donation amounts – you guessed it, a CRM for charities helps with this.
Our complete guide to charity customer relationship management walks you through the practical steps that make a difference.
We're glad to hear it! We'd love to learn about your charity and show you how Donorfy can support you.
Start a free trial to explore in your own time
Get in touch for a chat with a charity CRM expert
Book a demo to see Donorfy in action
One software suite. Many possibilities.
No juggling multiple systems. No more losing supporters in the gaps.
The Access Charity Suite combines specialist charity tools across fundraising, volunteering, marketing, and more.
Whether you need one module or more, every tool is designed to be accessible, affordable, and built with your mission in mind.
Access Evo connects it all together - one secure login. Shared data. Built-in AI. Access Evo is the foundation of the Charity Suite, bringing your tools together in one, unified platform.
Access Assemble is your platform to manage volunteering at scale, across teams, locations and activities.
Charity-specific CRMs that help charities manage donors, fundraising and income with clarity and control.
Access Raise is one platform to manage websites, campaigns & events - raising funds, awareness, engagement & impact with AI.
Access Charity Ad Grants helps charities maximise their Google Ad Grant to drive awareness, traffic and donations.
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