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Donorfy

The original (and best) CRM for charities

Donorfy is simple, powerful and built for real fundraising success - because you've got better things to do than wrestle with software.

It’s the CRM for charities designed by people who’ve walked in your shoes, to make everything you do easier. Using powerful charity customer relationship management tools, you can focus on the work that really matters - your mission.

smiling woman looking at charity crm on mobile

1000+ charities trust Donorfy as their charity CRM

Charity CRM software that works with you (not against you)

Donorfy is not just another software provider. Our esteemed team have valuable first-hand fundraising experience, drawing on these expertise to develop market-leading charity CRM software that addresses your specific requirements.

Centralised supporter system

All your supporter data, interactions and history in one powerful CRM for charities.

Save valuable time

Automate repetitive tasks, so you can focus on fundraising.

Build lasting relationships

Track every interaction to create personalised supporter experiences that last.

Keep your data safe and secure

Keep your data safe with ISO 27001 and 9001certified security built-in.

Everything you need from a CRM for charities

Donorfy isn't just another piece of charity database software gathering digital dust - it's a complete charity CRM designed specifically for people who have great work to do. 

Donorfy integrations

Your existing tools, supercharged with your charity CRM

It's easy to connect Donorfy to the accounting, marketing and fundraising platforms you already use and love.

Our comprehensive charity CRM integrations tackle duplicate data entry, keep everything perfectly in sync and create automatic workflows that save you time and stress.

From email marketing to accounting software, Donorfy integrations make your entire tech stack work together, like they've been best friends forever.

spider diagram of donorfy integrations

Ready to see what a leading CRM for charities costs? Not as much as you’d think ...

Committed to your ongoing success

Your success, your way, with Donorfy Customer Success Plans

Many charity CRM providers tie their best support to their most expensive plans, or only offer reactive help when things go wrong.

Donorfy Customer Success Plans are different – they're proactive partnerships designed around your ongoing success, not just problem-solving.  

Real charities, real results with Donorfy CRM

Charity CRM FAQs

What makes Donorfy different from other charity CRMs?

Donorfy was built by people with proper fundraising experience (not just tech people who think they know what charities need).

Every feature helps solve actual challenges that charity teams face daily. Unlike generic CRM systems for charities, our charity CRM software includes features like built-in Gift Aid processing, GDPR compliance tools and popular charity CRM integrations with platforms like JustGiving  - because we actually understand what charities need and value.

Two recent independent sector surveys ranked Donorfy as one of the most widely used and most recommended CRMs for charities, too. We scored especially well for functionality, ease of use, cost-effectiveness and knowledge of the sector – and 96% of our users said they’d recommend us.

Start your free trial of Donorfy to see the difference it makes!

What kind of charities use Donorfy CRM?

All sorts – because all charities need to nail charity customer relationship management!

Donorfy is trusted by hundreds of charities across the UK, from small community groups to larger national organisations. 

It’s purposefully designed to be flexible, scalable and simple to use, whatever your size or focus.

Does Donorfy stay the same now it’s part of the Access Group?

Yes - and even better! Donorfy CRM joined The Access Group in November 2024, to strengthen our shared commitment to supporting charities with best-in-class technology.

It's an already much-loved product in the sector, and now it's backed by even more investment in development, support and Donorfy integrations. 

You’ll still get everything you love about Donorfy, just with even more value and exciting possibilities ahead.

Read about the acquisiton

Donorfy pricing – how much does it cost?

Donorfy pricing is designed to be genuinely affordable for charities of all sizes - we're not trying to break your budget here. 

Plans start from just £39 per month. Check out the Donorfy pricing page to find the plan that fits your budget, or give our friendly team a shout.

Is Donorfy a good fit for our charity?

Absolutely! Donorfy is a great choice for charity customer relationship management, whether you're focused on fundraising, growth or making decisions backed by data.  

We know every charity is different though, which is why we also offer Alumni CRM and Membership CRM, all designed to meet specific needs.

Our experts can talk you through the options and help you find your best fit.  Whether you’re switching CRMs or just getting started, get in touch – we’re happy to help.

Is charity database software worthwhile for small charities?

It absolutely is! Donorfy is designed to support your growth and move you away from using scattered spreadsheets.

Donorfy pricing is dependent on the number of records you’ll hold too, so pricing is affordable and appropriate for charities of all sizes. You won’t pay for space you don’t need.

The interface is genuinely intuitive too, so you don't need a computer science degree or dedicated tech team to use it.

If you’re weighing up the move from spreadsheets to a CRM for charities, check out this helpful guide.

How long does Donorfy implementation take?

That depends on your needs, but our in-house team and expert partners will guide you through every step – from data preparation and migration to training and go-live. Some charities are up and running in a matter of weeks.

Do Donorfy integrations work with the accounting or marketing tools I already use?

Most likely, yes – and we’re adding even more! Donorfy integrations are already available for a wide range of popular tools like JustGiving, Enthuse, GoCardless, Mailchimp and Dotdigital, so your systems can work together.

Now that Donorfy’s part of The Access Group, we’re taking that even further, with exciting plans to integrate with the wider Access suite of products. That means more connectivity, faster innovation and a fully integrated software platform for the not-for-profit sector, all underpinned by AI.

If there’s a particular integration you’re curious about, get in touch to talk to a Donorfy CRM expert.

Is Donorfy essential for charity customer relationship management?

Great charity customer relationship management isn't just about buying software, but it’s a solid starting point.

Taking care of your supporters often comes down to reviewing how your organisation thinks about relationships. Start by mapping your supporter journey, cleaning your data systematically, and creating meaningful segments beyond just donation amounts – you guessed it, a CRM for charities helps with this.

Our complete guide to charity customer relationship management walks you through the practical steps that make a difference.

I’m ready for a charity CRM! How do I get started?

We're glad to hear it! We'd love to learn about your charity and show you how Donorfy can support you.

Start a free trial to explore in your own time

Get in touch for a chat with a charity CRM expert

Book a demo to see Donorfy in action

Access Not for Profit suite

Our purpose at Access? To give you the freedom to make the greatest possible impact. Donorfy is part of that, alongside a full suite of specialist software.

With combined software solutions, you can create a complete digital ecosystem for your charity – one that gives you less admin headaches, stronger supporter relationships and supports sustainable growth.

From specialist CRMs to manage alumni, to volunteer management, digital advertising, charity websites and payment processing - these solutions can work independently, or together as your toolkit and charity grow.