Route optimisation software

Delivery Route Planner for Home Deliveries

A missed home delivery isn't just an inconvenience, it means a redelivery, an unhappy customer, and a wasted trip. Access MaxOptra's delivery route planner builds achievable time windows and accurate ETAs for every doorstep delivery, whether it's a one-off order or a recurring subscription drop.

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Built for the demands of doorstep delivery

For home deliveries, few things matter more than whether the customer is available when the driver arrives. Access MaxOptra's delivery route planner is built around that reality.

Offer tight time windows: allocate time windows to customers that are both achievable and cost-effective
Make accurate ETA predictions: communicate time windows to customers once your schedule has been produced
Keep your customers informed: proactively send out email and SMS ETA notifications
Manage your routes easily: sort, organise, and reallocate stops between drivers with ease

Make home deliveries more efficient

Plan routes you know are achievable

Overpromising a delivery window is worse than not offering one at all. Access MaxOptra's delivery route planner only ever proposes what's genuinely achievable.

Take into account vehicle capacity, availability, road restrictions, and travel times before a time window is ever offered
Avoid overpromising and under-delivering on customer commitments
Build routes around real-world constraints, not best-case assumptions

Handle surges in demand without adding vehicles

Demand for home deliveries is rarely consistent: promotions, seasonal spikes, and new customers can all increase volume overnight. Access MaxOptra's delivery route planner absorbs that growth with the fleet you already have.

Fit more stops into existing routes as order volumes rise
Scale delivery volume without needing to add vehicles or drivers
Re-optimise routes automatically as demand shifts, rather than replanning manually

Keep customers informed, right to the doorstep

For a home delivery, knowing exactly when to expect the driver matters more than almost anything else. Access MaxOptra's delivery route planner keeps customers updated automatically, from schedule to doorstep.

Calculate ETAs based on a variety of factors, and communicate them automatically
Let customers track updates themselves via the Website Widget
Capture proof of delivery signatures, photos, and comments through the ePOD App

Manage your delivery route easily

A route plan is only useful if it's easy to adjust when something changes. Access MaxOptra gives you the flexibility to make those changes in moments, not minutes, however late in the day they come in.

Sort, organise, and reallocate stops between drivers with drag-and-drop
View progress on each run in real time and react quickly to changes
Automatically re-optimise recurring orders, like subscription or milk-round deliveries, when a stop is skipped or added
Integrate with telematics so drivers can find routes easily

What our customers are saying

MaxOptra has transformed the way we manage deliveries. What used to take us up to two hours a day now takes just 30 minutes, and we've been able to scale our operations nationally with ease. It's a game changer for RDO Kitchens and Appliances as we continue to grow.

Andy Playford - Head of Operations RDO Kitchens

We are proud of our home delivery service and the feedback we receive tells us it is one of the reasons customers come back to us.

Simon Perrin - Distribution Manager Leekes

Without MaxOptra we would not have been able to get Wellocks At Home off the ground, and I don't know where we would be right now. The customer service has been exceptional, with all queries resolved easily.

Craig Coupe - Head of Transport Wellocks

MaxOptra provides a solution that we didn't even think was possible without having the budget of larger supermarkets. For those who don't have millions to invest, MaxOptra offers a fantastic solution that has saved us considerable amounts of time, money and stress.

Sam Leigh-Simpson Holt Farm

Antifriction

Involvement

RDO Kitchens

More than a delivery route planner

Access MaxOptra is part of The Access Group, a team of 8,500+ specialists trusted by 160,000+ organisations across 20+ sectors. That means home delivery businesses aren't just getting a delivery route planner. They're getting the backing of one of the UK's most experienced and forward-thinking software businesses.

Leading AI capabilities: The Access Group is at the forefront of AI in business software, with ISO/IEC 42001 certification for AI management systems. That investment flows directly into how Access MaxOptra's delivery route planner evolves.

Security and compliance you can trust: Access MaxOptra is backed by The Access Group's rigorous security standards, independently audited and certified across data protection, privacy, and AI. Your data is always safe, private, and handled responsibly.

30+ years of sector expertise: Built on decades of knowledge across logistics, finance, care, legal, and more. We understand the operational pressures home delivery businesses face, not just the technology.

A platform that grows with you: As your operation scales, Access has the breadth of solutions to support it. And as our integrations with the wider Access product suite develop, Access MaxOptra's delivery route planner will connect more deeply with the tools you already rely on.

Whether you're delivering one-off home orders or running recurring subscription rounds, Access MaxOptra's delivery route planner gives your business the tools to plan smarter and keep every customer informed, right to the doorstep.

Ready to transform your route planning?

See how MaxOptra can reduce your mileage, cut costs and improve the delivery experience for your customers.