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About Access Managed Services
Access Managed Services is the specialist managed IT team of The Access Group - one of the UK's largest business software companies. We provide proactive IT support, cloud, device management, and cyber security to UK businesses, so your people can work securely from anywhere.
Expertise and support you can trust
+
years of IT expertise
/7
device and user suppor
%
Customer satisfaction (FY26)
Our partnerships
Part of The Access Group - the IT team behind one of the UK's largest software companies
Access Managed Services is the IT division of The Access Group, one of the UK's top 10 providers of business management software, serving over 100,000 customers across a wide range of sectors.
When you work with AMS, you're not just getting an IT provider. You're getting a team deeply embedded in the software your business runs on - with the scale, resource, and technology group behind every service we deliver.
UK Trusted partner for your IT
Our specialist knowledge of IT requirements with particular depth in the legal and professional services sectors, combined with the broader resources of The Access Group, means you get a partner that genuinely understands your world and has the capability to support it at scale.
Who we are
Access Managed Services exists to take the complexity of modern IT off your plate. We manage devices, desktops, security, and support so your internal teams can focus on the work that actually moves your business forward.
We're a team of experienced IT professionals with over 35 years of expertise, serving businesses across the legal, recruitment, and professional services sectors. That depth shapes how we work: with genuine sector experience, a proactive mindset, and a commitment to getting it right.
Enabling business to work securely from anywhere isn't just our tagline - it's the problem we solve every day. Hybrid teams, remote workers, multiple devices, rising cyber threats: we build and manage the IT environment that keeps your people productive and your data protected, wherever work happens.
How we work
These aren't values we put on a wall. They're the things our Access Managed Services team actually talks about: in client meetings, in service reviews, and in how we hold ourselves accountable day to day.
Client-first, always
We listen to what clients actually need, not what's easiest to sell. Our job is to translate complex technology into solutions that work for their business.
Honest guidance
We tell clients what they need to hear, even when it's uncomfortable. If a client's network isn't ready for a modern platform, we say so and we help them get there.
Proactive partnership
We don't wait for things to go wrong. We hold ourselves accountable to continuous improvement - in our service, our processes, and our people.
Security without compromise
We protect our clients' data as if it were our own. As they move from legacy infrastructure to modern platforms, we make sure nothing falls through the gaps.
Growing together
We invest in our people covering certification costs, building new capabilities, and recognising the individuals who go above and beyond.
What our clients say about Access Managed Services
"Hybrid working was putting our IT under pressure. With teams working across home, office and court, our existing environment struggled to deliver consistent performance. By moving to a fully managed cloud platform, we've created a seamless experience for users wherever they work."
Our certifications
Our story
Built from two businesses. Shaped by decades in the sector.
Access Managed Services didn't appear overnight. It's the result of two specialist businesses, each with deep roots in legal and professional services IT, coming together under The Access Group.
DPS Software was founded in 1989. For over three decades, the DPS team built practice management and IT infrastructure solutions for law firms, developing an understanding of the sector that only comes from years of working inside it - the compliance pressures, the data sensitivity, the zero tolerance for downtime.
Oosha was founded in 2009, and became one of the first managed service providers to offer cloud-hosted IT specifically for professional services firms. Oosha built the cloud-native managed services capability that sits at the heart of what we do today.
The Access Group acquired DPS in July 2020 and Oosha in June 2021. The two teams came together to form Access Managed Services and many of the people who built those businesses are still here. That means our clients get relationships and institutional knowledge that go back decades, not just a contract with a new provider.
Meet the Access Managed Services team
Our leadership team brings together decades of experience in managed IT, cloud infrastructure, and professional services. They're not just strategists, they've been in the sector long enough to understand what good looks like, and what it takes to deliver it consistently.
Scott Ridley
General Manager, Access Managed Services
Scott has led Access Managed Services since 2020, bringing over 25 years of IT leadership to the role.
Chris Morris
Solutions Consulting Director
Chris leads the pre-sales, architecture, and product teams at AMS, with responsibility for everything from pricing and packaging to go-to-market strategy.
Sarah Johnstone
Director of Operations
Sarah leads operations across Access Managed Services, with accountability for service delivery, professional services, project management, and client success.
Frequently asked questions about Access Managed Services
What is Access Managed Services?
Access Managed Services (AMS) is the specialist managed IT division of The Access Group. We provide outsourced IT support, cloud services, device management, and cyber security to UK businesses, particularly in the legal, recruitment, and accountancy sectors.
What managed IT services does Access Managed Services provide?
AMS provides five core managed IT services: Managed Devices, Cloud PC (hosted desktops), IT Service Desk (24/7 UK-based support), Managed Security (including SOC and dark web monitoring), and Modern Workplace (Microsoft 365 management).
Is Access Managed Services part of The Access Group?
Yes. Access Managed Services is the IT division of The Access Group, one of the UK's largest business software companies, serving over 100,000 customers with 6,000+ employees globally.
What sectors does Access Managed Services specialise in?
Access Managed Services specialises in professional services sectors, with particular depth in legal (law firms), recruitment agencies, and accountancy practices. We understand the software, compliance requirements, and working patterns specific to each sector.
Is Access Managed Services a Microsoft Partner?
Yes. Access Managed Services is a Microsoft Solutions Partner, meaning we are certified to deploy, manage, and support the full Microsoft 365 stack - including Teams, SharePoint, Outlook, and Azure.
Ready to talk to our team?
Tell us about your business and we'll show you how Access Managed Services can take IT off your plate - for good.