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Less admin. Faster decisions. Better patient flow.
NHS acute Trusts are under pressure from every direction. Only 60% of patients attending type 1 A&E departments are seen within four hours, against an NHS target of 82% by 2028/29. In some Trusts, 1 in 4 bed days are lost to delayed discharges - blocking wards and extending waits.
Fragmented systems force clinicians to chase information across paper charts, phone calls, and disconnected software, adding hours of admin to every shift. Excessive administration and poor digital usability are known difficulties across acute settings, and staff burnout is an unwelcome byproduct.
The Access Group’s acute software addresses these pressures directly. Real-time patient flow management reduces delays at admission, transfer, and discharge. Integrated clinical data gives ward teams a single, accurate view of every patient. By eliminating manual data collection, our solutions give nursing staff and bed managers time back for the care that matters.
Acute Software to Support Trusts, Practitioners and Hospital Teams
Access Patient Flow Manager
Real-time bed occupancy monitoring and patient flow management across wards. Streamlines admissions, transfers, and discharges, delivering safer, more efficient care during high-demand periods.
Access PAS
Patient administration system managing demographics, referrals, appointments, and waiting lists across inpatient, outpatient, and emergency cases. Automates processes and ensures data is entered once for improved accuracy.
Access Intelligent Care Platform
Operational improvement platform integrating clinical systems with single-feed functionality. Enhances visibility, reduces waste, and supports prevention-focused care through advanced analytics and automation.
Access ED
Access ED manages the full patient journey through the Emergency Department - from registration and triage, through clinical assessment, investigations, referrals and safeguarding to discharge and national reporting
Modern Challenges, Digital Solutions
Empower clinicians and operational teams with accurate, real‑time data that reduces delays, improves communication, and strengthens performance in acute healthcare settings.
Safer, Higher‑Quality Care
Brings all critical patient information (names, conditions, locations, infection risks, status, and treatment protocols) into integrated digital systems, giving teams a clearer, more accurate understanding of patient needs. This consolidated view supports faster, safer clinical decisions and contributes to significant improvements in patient experience and care quality.
- Real-time digital visibility of patient status, reducing errors and improving clinical decision-making
- Safer transitions between departments through integrated systems and up-to-date data
- Better monitoring and tracking of patient journeys across the entire care pathway
- Stronger compliance and quality assurance through permanently recorded, digital patient information
Streamlined Patient Flow & Operational Efficiency
Transform hospital operations from slow, paper-based processes into real-time digital workflows. Staff can instantly access and update critical information on integrated systems, enabling smoother patient journeys and reducing bottlenecks across departments.
- Full, real-time view of patient activity and status across all hospital services
- Faster decision-making for admissions, transfers, referrals, and appointments
- Significant improvements to patient experience and departmental efficiency targets
- Smoother care coordination supported by integration between hospital systems
Greater Team Collaboration & Communication
By giving multidisciplinary teams shared access to real-time patient information, our integrated solutions improve communication across wards, departments, and care pathways. Staff can instantly view essential data, making it easier to coordinate care and communicate clearly with patients, relatives, and partners.
- A single, accurate source of truth for all clinicians, nurses, and administrative staff
- Real-time updates improve clarity during handovers and daily coordination
- Instant visibility of patient information helps staff respond quickly to enquiries
- Enhanced communication across hospital teams and external care partners
Time Savings & Reduced Administrative Burden
Eliminate the need for paper charts, flip boards, and manual data collection—giving back valuable time to nursing staff and bed managers. Automated updates and real‑time displays reduce administrative workload, allowing teams to focus more on direct patient care.
- Zero‑paper bed management process with touch‑screen digital whiteboards
- Reduced manual reporting and fewer delays previously caused by office‑hours admin bottlenecks
- Streamlined workflows free up clinicians and bed managers for higher‑value care activities
- Real‑time, automated processes cut unnecessary waiting and resource use
Enhanced Operational Resilience
By providing real-time data and comprehensive visibility across hospital operations, our solutions enable teams to anticipate pressure points and plan with greater confidence. This proactive approach strengthens operational resilience during high-demand periods and supports safer, more predictable care delivery.
- Accurate, real-time data supports stronger planning and decision-making
- Early insight into bottlenecks enables proactive intervention before delays escalate
- Hospital-wide visibility ensures informed, coordinated responses during demand surges
- Digital standards that support best-practice care across hospital groups
St. Vincent's University Hospital: Case Study
Real-time bed occupancy monitoring and patient flow management across wards. Streamlines admissions, transfers, and discharges, delivering safer, more efficient care during high-demand periods.
"Their Flow system and its interfacing with other systems, like ED, has given back invaluable time to both nursing on the wards, and the bed management team"
Lloyd Felton
Director of ICT Projects and Applications SVUH
Proven Results in Acute Healthcare
Our acute care solutions deliver measurable improvements across hospitals:
%
increase
in risk assessments kept up to date
%
increase
in allergy recording, ensuring critical patient safety information is captured
mins
saved
per handover, giving staff more time to focus on patient care
hrs
saved
per person, per year, reducing staff meeting times between shifts with Access Patient Flow Manager
I see Bed Management to be a real time saver during handovers. Bed Management focuses the attention on relevant information and provides a perfect template to follow. Some handovers are taking 5-10 minutes less.
Patient physical health administration has improved as Bed Management is promoting follow up on tasks and referrals.
Having digital whiteboards will greatly improve the management of beds across the Trust's hospitals, enabling best use of beds and effectively shortening the length of stay for patients.
One of the main reasons to install Bed Management was that there was no standardisation across the Trust - we would do our ward handovers at the end of the shift, using multiple processes such as Microsoft Word, Excel, or even physical paper, which could be time consuming.
Now we have an up to date view of every bed from every ward. We're able to see how many beds are occupied, and which ones are free. We also have a full view of the patient journey, which greatly improves the patient experience.
See our acute software in action
Discover what our solutions can do across emergency departments, urgent treatment centres, minor injuries units, and more.
