Introducing our Partner - Altra

At Access, we are proud to partner with Altra... 

Who they are

Altra works alongside Access to bring the whole resident and operational experience into one place, without duplicating work across both systems. Care teams keep one workflow. Families and residents get more of what matters to them.

The integration works by allowing resident profile information to automatically flow from Access to Altra without duplication or separate records to check. Activity, engagement, dining and survey data captured in Altra is shared back into Access, giving care teams a joined-up view of resident wellbeing alongside the records they already hold. Altra works alongside Access, to bring family communication and life-enrichment into daily life.  

Activities Engagement

Altra gives lifestyle and activities teams an easy way to plan, schedule and share life enrichment programmes across a care service. Residents and families can see what's on, join in, and look back on shared memories, all from one calendar view. Activity data is shared back into Access, giving a fuller picture of resident engagement alongside clinical and care records. 

AI Activity Companion

The Altra AI Activity Companion turns each resident's interests from Access into a person-centred, documented activity plan in seconds. Mobility adaptations, cognitive support needs and sensory preferences are built in automatically, alongside compliance notes that support care teams' own guidelines. It helps activity teams plan meaningful sessions faster, drawing on a growing library of ideas built for the care setting.  

Digital Signage / TV App  

Altra's TV App brings digital signage to communal screens and in-room displays, streaming activity calendars, photos, menus and announcements that update in real time. It works straight out of the box on any smart TV or plug-in device, with content tailored to suit each space, from reception through to individual resident rooms.  

Dining and Meal Management

Altra's Dining and Meal Management module brings menu planning, resident meal choices, kitchen preparation and dining feedback into one connected workflow. Meals are filtered against each resident's dietary, allergen and texture requirements, pulled from Access, supporting safer, more person-centred dining. Confirmed orders reach kitchen teams in real time, and feedback on dining outcomes feeds into better menu decisions over time. 

Insights

Altra's surveys and analytics tools give care services a direct line to staff, resident and family sentiment, alongside engagement data from activities, meals and communication. Services can track trends over time and use that insight to shape care delivery and quality improvement, working alongside the records already held in Access. Reports and evidence are ready to pull in one place, keeping inspection preparation quick and straightforward.  

Concierge

Altra's Concierge makes it easy for care teams, families and residents to arrange the everyday extras that matter, from a hairdresser visit to a physiotherapy session or transport booking. Family members can request and coordinate these directly through the app, rather than routing every ask through the admin team. Everything stays tracked in one place, keeping the experience simple for residents, families and care teams alike.  

Interested in becoming a partner?