One system. Every part of care.

Care plans in Access Point of Care are built from the assessments your team completes.

When a care worker completes a falls risk assessment, the relevant information maps automatically to the right sections of the resident's care plan. When that assessment is reviewed and updated, the care plan updates with it. 

This means your care plans are always current, always evidence-based, and always person-centred, without anyone having to maintain them manually. 

For your team this means that: 

• Care plans reflect the most recent assessment, automatically 
• Forms are conditional, as staff only answer questions relevant to that resident, keeping documentation focused and efficient 
• Guidance is built into every form, mapped to regulatory requirements, so staff complete assessments in line with best practice 
• Care plans can be fully configured around your organisation's terminology, domains, and outcomes 
• Family and resident involvement in the care planning process can be captured and evidenced 

Medication errors are one of the most significant risks in care.

Access Point of Care addresses this directly with a fully integrated electronic medication administration record (eMAR) that connects medication management to the rest of the care record. 

Barcode scanning acts as a secondary check at the point of administration, confirming the right medication for the right resident at the right time, using the camera on the device already in the care worker's hand. 

This helps your team with: 

• Barcode scanning at the point of administration reduces the risk of medication errors 
• Direct integration with the British National Formulary (BNF) gives care workers instant access to key medication information 
• Automated alerts flag missed medications, low stock, and expiring items before they become problems 
• Exception codes and notes are recorded at the point of care, giving managers a clear picture of trends, such as a resident consistently refusing a medication 
• PRN (as-required) medication usage is tracked, with follow-up outcomes recorded so teams can identify what is and is not working 
• Medication stock management is built in, with configurable notification rules that alert the right people when stock falls below a set threshold 

The Access Point of Care mobile app is designed for exactly that, giving care workers everything they need to document care and administer medication at the point it happens on any iOS or Android device.

The app is built around how a care worker's day actually works 

On login, staff select their location and are immediately presented with their activities for the shift: what is overdue, what is due now, and what is coming up. This covers both care activities and medication rounds in a single view so that nothing is missed because it was in a different system. 

What this means for your team: 

• Activities are presented by urgency - overdue, current, and upcoming - so care workers always know what needs attention 
• Push notifications ensure nothing is missed, even during a busy shift 
• Resident profiles are accessible directly from the activity list, with a full timeline of care and medication history 
• Ad hoc observations, progress notes, and assessments can be added at any point, not just when scheduled 
• Body maps can be completed on mobile, allowing staff to visually record and track physical concerns without switching to a desktop 

Every piece of information about a resident like their care plan, their medication history, their assessments, their daily observations, their alerts, lives in one place. The resident profile is designed to look and feel like a paper folder, but with the depth and searchability that paper can never provide. 

From a single profile, staff can see: 

• A full timeline of everything that has happened during the resident's time in your care, including both care and medication records 
• Active alerts and any action plans in place to address them 
• Outstanding actions and scheduled activities 
• Any custom indicators configured for that resident 

The timeline can be filtered by type - medications, treatments, charts, care observations, or custom actions - so staff can find exactly what they need quickly. 

No two care homes are identical

Access Point of Care includes a library of standard forms and charts covering the assessments and documentation your team needs day to day, but every form and chart can also be built or adapted to fit your organisation's specific requirements. 

The forms and charts builder uses a flexible, survey-style approach that supports conditionality (questions that only appear when relevant), images, icons, video guidance, and custom terminology. If a resident is low risk, the system moves on. If a risk is identified, the system asks the right follow-up questions to capture it properly. 

Custom charts work the same way, built around your care processes, your specialisms (whether that is dementia, palliative care, learning disabilities, or supported living), and your documentation standards. 

Access Point of Care monitors what is happening across your residents and your operations, and surfaces the things that need attention rather than leaving managers to go looking for them. 

The home screen dashboard gives a real-time RAG (red, amber, green) status across key areas: active alerts, missed actions, medication round progress, and exception codes. Clicking through from any item takes you directly to the relevant resident or record. 

Escalation pathways from chart inputs are also available, allowing care staff to raise concerns directly within a chart and notify a manager for prompt action, reducing response times and strengthening accountability.