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How Access Fonn Simplified Project Management for BLDG Construction
BLDG Construction centralised client and subcontractor communication and reduced admin time using Access Fonn.
Business size
Small
Industry
Specialist Building Contractor
Product
Access Fonn
Challenge
BLDG Construction struggled to manage client and subbie communications spread across WhatsApp, texts, and emails, leading to confusion and delays. Without a centralised system, issues like missed costs and subcontractor mistakes went unnoticed.
Approach
BLDG adopted Access Fonn to bring all communication and documentation into one shared platform. The mobile app made it easy for site teams to upload photos, track issues, and stay aligned with project timelines.
Results
- Clearer communication and improved trust by replacing fragmented messaging.
- Reduced admin time and improved responsiveness with mobile app usage across the team.
- Greater cost control and transparency by logging all project details in one place.
“Day-to-day coordination is a lot easier with Fonn. We love the simplicity of it, and it’s a huge time saver.”
Callum Knapp, Managing Director, BLDG Construction
BLDG Construction is a family-run specialist building contractor based in Bristol. Serving primarily domestic clients, the company prides itself on guiding customers through an enjoyable and collaborative construction journey.
With a reputation for meticulous planning, exceptional quality, and complete customer satisfaction, working to such high standards on multiple projects created a problem for Managing Director Callum Knapp. It had become increasingly difficult to keep track of client messages, texts, and emails.
Aside from the sheer volume of messages, Callum found emails could be a little more formal than he’d like when dealing with clients and subcontractors.
He needed a central place for all client communication. Something that could keep everything organised while also staying true to the contractor’s open and friendly style.
The solution? Fonn
Construction project management, simplified
“The simplicity of Fonn is key. Things don't need to be complicated. Subbies are not going to buy into it if it's not made easy for them. You've got to show them that it's going to save time and money. Having looked at several different systems, they were too complicated for them to want to bother.”
Callum Knapp, Managing Director, BLDG Construction
Since implementing Fonn, Callum has called the construction project management tool a ‘lifesaver’, keeping every project running as it should. He quickly got his building partners on board by showing them just how simple Fonn’s interface is: a true testament to Fonn’s user-friendly design.
Fonn has been a huge time-saver for BLDG Construction. No more confusing and time-consuming back-and-forth on multiple communication channels. With Fonn, clients, project managers, and subcontractors are together on one platform.
Now project information is easy to find, issues are quickly resolved, and questions are answered in record time, keeping everybody on the same page, and projects on track.
“It makes everything trackable and measurable, which is really important to me.”
Callum Knapp, Managing Director, BLDG Construction
Before Fonn, price variations or subcontractor mistakes meant money was lost without anyone noticing. Now, all project details (including charts, progress photos, and prices) are logged on the platform, so nothing gets missed.
How Fonn overhauled BLDG Construction’s project coordination
“Almost everybody uses the app. Everything is easier on the app for most things. Issues, chats, photos, and evidence of work. It works really well.”
Callum Knapp, Managing Director, BLDG Construction
BLDG Construction has improved communication with every person on a project, simplified how they work, and saved both time and money.
Clear communication
Fonn provides a shared space for everyone to chat through project details.
With no middleman delivering messages back and forth, there’s less confusion and more transparency for everyone involved.
Streamlined operations
Using Fonn’s digital forms, Callum and his team have simplified procurement, making it easier than ever to manage supply orders and material purchases for every project they build.
Crucial details at-a-glance
No more scrambling to find an important file or figure. Everything from drawings to due dates can be tracked with Fonn.
Callum can check when a drawing was sent and when it’s expected back, making projects more manageable and more measurable.
Timeline transparency
Fonn helps BLDG keep clients up to speed with project timelines. If any changes or delays occur outside of their control, they can quickly update the client with the new schedule.