Care management software
that empowers person‑centred care

Name: The Access Group
Brand: The Access Group
Rating: 4.6 (4711 reviews)

Access care management software is a connected care platform for UK health and social care providers, bringing together care planning, rostering, compliance, and real-time care delivery in one system. It helps organisations reduce admin, improve efficiency, and deliver safe, high-quality, person-centred care. Powered by Access Evo, our AI platform, it places intelligence at the centre of every interaction. This enables teams to make faster, more informed decisions while keeping individuals at the heart of their care journey.

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Access Care Management software empowers your care service

Join over 14,000 registered care locations across the UK, powered by the most widely used care management software in UK care services. Our integrated solutions are built to help you focus on care quality and client growth, without the complexity.

Access Evo, our AI platform, sits at the centre, unifying digital care planning software, medication management, and scheduling and rostering through a single sign-on experience, while surfacing the insights your teams need to make better, faster decisions. The result is the freedom to deliver connected, person-centred care to every individual.

What is care management?

Care management is the process of coordinating, planning and overseeing the care delivered to individuals across health and social care settings. It brings together everything a care provider needs, from assessing individual needs and building care plans to managing staff, medication and compliance, into one connected approach. The goal is simple: to deliver safer, higher-quality, person-centred care, with less administrative burden on your team.

Key features

A care management system typically includes:

Electronic care planning — create, update and review digital care plans in real time, replacing paper records
Medication management — eMAR, stock control and pharmacy integration to reduce errors
Scheduling & rostering — match the right staff to the right clients, efficiently and accurately
Records, risk & reporting — incident reporting, auditable records and real-time compliance monitoring
Mobile access — care workers can record notes and access information at the point of care

Types of care management

Care management software is designed to suit a range of settings, including:

Domiciliary care — managing home visits, care worker scheduling and remote record-keeping
Residential & nursing homes — full clinical and care management in one place
Supported living — flexible tools tailored to individual support needs
Multi-service organisations, a single platform to manage multiple locations and service types

Point of Care

Unify care plans, medication oversight, and documentation in a single, intuitive system that reduces admin, improves accuracy, and supports consistent, person-centred care.

Go to Point of Care

Care Compliance

Improve audit efficiency and effectiveness to drive up quality and ensure regulatory compliance across services. Use the intuitive mock inspection module in line with regional inspection frameworks.

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Care Planning

Comprehensive domiciliary care planning software, includes eMAR, mobile care worker app, configurable digital forms and integration with Access People Planner for rostering.

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Medication Management

Reduce medication errors and improve effeciency with this comprehensive system, including eMAR, stock management, mobile app and integration with pharmacy systems.

Go to medication management and eMar

Scheduling and rostering

Easily and quickly reconcile your planned and actual visits with comprehensive solutions for managing your care delivery, whether it is rota software for care homes, home care rostering, scheduling for care workers.

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eLearning for Care

An enormous range of courses on an impressive digital learning system to get your staff trained and skilled up faster, with a flexible pricing model to fit the staffing challenges in social care and provide an economical alternative to outdated training methods.

Go to eLearning for health and social care

Policies & Procedures

Accessible, digestible and always up-to-date policies and procedures for your organisation. A comprehensive suite of policies and procedures to provide effective support and compliance to your nations standards, written by experienced social care professionals.

Go to policies & procedures for health and social care

Care Staff Communication

Access Messenger is your 2-way communication tool for securely sharing critical information and vital updates with your team, on-the-go through voice messages or text. Easy to hand in an instant - anytime, anywhere.

Go to Access Messenger

Smart Notes

Enable carers to record voice notes and complete assessments on the spot - saving time and reducing admin, so you can focus on delivering quality care.

Go to Smart Notes

registered care locations in the UK including 6,000+ care/nursing homes & 4,500+ community care agencies

%

of all social care hours managed in the UK

million care visits over 131 million hours annually

million digital care plans submitted

See the software helping organisations deliver safer, more consistent care

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Freedom to deliver connected care to every individual

Software supporting commissioning of care through to delivery of care services

Our care management software covers all aspects of care management – from commissioning of care through to delivery of care services – empowering you to make a real difference to the quality of your care services and integrate all the relevant services for each person.

You can put each individual at the centre, giving you the freedom to make it personal. Access Care Management solutions are the most widely used for care management in the UK, from the smallest to the largest of providers in home care, care homes, supported living, complex care and multi-service settings.

Access Care Rostering - the leader in care rostering software

Integrated care software solutions

Our spectrum of integrated software solutions for residential and domiciliary care provides you with:

Tools to put the individual first and deliver joined-up care, from commissioning of care through to the delivery of residential and domiciliary care services.
Full visibility and accountability to ensure safe and effective care, so that people receive optimum care.
Residential care home management solutions to improve standards for individuals and staff, automate processes, become more efficient and increase your residents’ wellbeing
A full suite of home care management software to run mobile services more efficiently, with greater control and ease.

Domiciliary Care Residential Care

Access Evo for Care

Access Evo for Care delivers apps that work just like those on your mobile phone providing insights on the day-to-day running of your service and giving you access to:

An extensive suite of integrated software for social care providers.
A single login and access point for all your care software.
Seamless integration between solutions.
Customisable dashboards with key insights and KPIs for your organisation/role.
Complete digitisation of your care services.
One supplier = one support desk for all systems.
A future proof system from a stable, established supplier.

AI in Care Resources Access Evo for Care

Why digital care management software?

Our integrated care solutions provide you with a comprehensive approach and tools to deliver joined-up care, which:

supports individuals and contributes to your operation’s growth and improvement
makes your care team more efficient by simplifying planning and recording
offers visibility and operational control with real-time information
helps ensure outstanding quality of care and improved outcomes
facilitates governance to stay in line with government initiatives and legislative requirements

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Small Care Business

Care management software for start-ups to help set up and run a new care facility and for established or early-stage home care agencies.

Small Businesses

Medium Care Business

Our integrated software helps your organisation manage your growth, deliver quality care, operational control and efficiency of services.

Medium Businesses

Large Care Business

A comprehensive software suite delivers joined-up care, empowering you with solutions that underpin your care operations and improvement.

Large Businesses

01 03

Home Counties Carers Comeback Story: The Grass Isn’t Always Greener

In this inspiring case study, Lucinda and Matthew Klupka, Directors of Home Counties Carers, share their journey of running a family-owned care business. After initially partnering with Access to manage their care processes and policies, they explored an alternative provider in search of better solutions. However, challenges with outages and missing functionality brought them back to Access.

02 03

Caring Care Success Story

Discover how Caring Care Group has transformed the way they operate by partnering with The Access Group. In this inspiring case study, the team at Caring Care share how Access’s digital solutions have helped streamline their processes, support their staff, and ultimately deliver more person-centred care.

03 03

Discover Home Comfort Services experience working with The Access Group!

Listen to Nigel from Home Comfort Services as he talks about his experience with The Access Group including: the benefits, the on boarding process and support from customer success.

Software for your care service:

Frequently asked questions

What is a care management system?

You might be asking yourself, what is a care management system and why do I need one?

Care management systems (CMS) come in many forms. At Access, we can offer software solutions which simplify planning and recording, save time and ultimately provide a safer and higher quality standard of care.

No matter what size you are, we will help you digitise your provision of care. Making you and your care team more efficient, giving you more time to do the most important job, caring.

How to choose the right care software?

Choosing the best care management software can be difficult. There are lots of health and social care software solutions which can make it difficult to find the right provider. Here at Access you can be sure that you are in an experienced set of hands.

We have over 30 years of experience in the sector and look after over 14,000 care locations. Through our software systems, we manage a quarter of all social care hours in the UK.

Our care management software (CMS) covers a breadth of services in health and social care, unrivalled by the competition. Using a joined up approach, your CMS can help you manage teams, evidence compliance, train staff and plan your provision of care across care home or home care and community services.

Find out more about how to get your care staff enthusiastic about digitisation.

How long does it take to implement care management software?

Implementation timelines vary depending on the size and complexity of your organisation. Most providers work with their software supplier to follow a structured onboarding process, including data migration, staff training and configuration, ensuring a smooth transition with minimal disruption to care delivery.

Can care management software integrate with other systems?

Yes. Modern care management platforms are designed to integrate with a range of other systems, including medication management, HR, payroll and finance tools, giving you a joined-up view of your entire operation from a single platform.

How does care management software support CQC compliance?

Care management software creates a clear, auditable trail of every care interaction - recording what care was planned, what was delivered, who delivered it and when. This makes it significantly easier to evidence compliance during inspections and demonstrate the quality of care being provided.

See the software so many organisations use to deliver the highest quality care