Legal Case Management

Claims Management Software

Access Legal insurance claims management system improves your case handling of claims by reducing the time spent processing each case, increasing the quality of service your clients receive and improving your bottom line.

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claims management

Claimant activities

Our claims management software is available for a wide range of claimant activities, including:

  • Accident Management
  • Insurance Claims Handling
  • Legal Expenses Insurance
  • Credit Hire and Fleet Operations

“Access Legal is used to support the full end-to-end accident management and vehicle hire process. The system gives us a holistic approach to case management – one integrated and consistent way of processing files, and one core data repository meaning a truly centralised approach." - Andrew Langford, CIO, at Auxillis

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Create great client outcomes, enhance their productivity and ensure continuity of their business today

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Data and asset storage

A powerful claims management and handling system stores all your contacts for each claim, and incoming mail, faxes and even photographic evidence can be scanned into the relevant Access Legal file.

Access Legal partners with over 3,500 legal teams to power their solutions, from law firms to in-house legal teams and public sector legal departments. Learn more >

asset management

First notification of loss system

An integrated First Notification of Loss system enables your contact centre to rapidly capture accident details. This data can then be transferred to a ‘live’ claim file within the claims management software as and when the necessary steps are confirmed.

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Automated case importation

New or amended case information received electronically from business partners - whether that is 1 case or 10,000 - can be automatically imported in the right format and attached to the right cases at the click of a button with claim management and administration tools.

Access Legal solutions integrate with a wide range of suppliers and services, enabling you to streamline more of your processes straight from your software.  Learn more >

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It’s time to embrace collaboration, agility and efficiency

Give yourself the freedom to improve the performance of your legal practice and generate value with one seamless software solution.

Key features of Access claim management software

Expert Guidance

Access Legal case management software's in-built ‘workflow’ can be tailored to ensure that cases are dealt with consistently and in keeping with your firm’s standards, automating time-sapping administration.

Document Creation, Collation & Management

Fast and effortless document and form production means that at the start of a case, with PI system management tools it’s possible to generate all relevant documentation automatically at the touch of a button.

Text Messaging

SMS (text) messaging direct to clients’ mobile phones is available from the desktop at the click of a button, keeping them up to date with developments and reminding them of important appointments.

Online Case Tracking

Our claims management system can automatically publish selected case data to a secure web site — enabling you to make information available to clients, partners, and intermediaries around the clock.

Financial Analysis

Every element of cost associated with a claim is stored and available for reporting and analysis.

Cost Drafting

Access Legal cost drafting software assists with bill creation, from layout and calculation to the production of a red line bill, enabling you to extract maximum value from fee earners’ time, with more streamlined daily processes.



Launched in 1992, Auxillis now employs over 1,400 people across 2 operations centres and 27 branches, offering a range of services including credit hire, credit repairs, managed repairs and claims management services.

“The decision to standardise on Access Legal as our overall claims management platform has been truly validated. The system is by some distance the leader in the claims sector.” - Andrew Langford, CIO, Auxillis

Find out how Auxillis has been able to improve the efficiency and increase the productivity of their claims management process.

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See how Access can transform efficiency at your law firm

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Want to find out more?

Speak to our legal specialists to see how Access software can benefit your organisation.


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