EPoS

Access EPoS Features

Explore the features of Access EPoS designed to optimise your business operations. From advanced business reports to delivering a smooth service, our system offers everything your hospitality operation needs.

Key product features of Access EPoS

Our EPoS system is built to include variety of features, all of which power our hospitality EPoS and restaurant EPoS systems.

Key features

Robust EPoS hardware options
Flexible hardware options with no single point of failure to ensure system reliability.
Tablet ordering & order & pay
Empower customers and staff with the ability to order and pay via tablets, enhancing speed and service flexibility.
Stock movement & waste management
Real-time tracking of stock movement and waste to optimise inventory management.
Reporting & analytics
Comprehensive live reporting and analytics across sites to inform decisions and improve business performance.
Multi-brand business support
Seamlessly manage multiple brands and locations within one system, offering scalability and centralised control.
EPoS loyalty module
Integrated loyalty features to reward customers and encourage repeat business with extensive reporting and customisation options.

Ordering & service styles

Full table service functionality
Provides comprehensive table management with features like order by seat, table food waiting times and multiple bills, enhancing customer service and efficiency.
Kiosk service
Customer self-service functionality that includes upselling prompts, integrated barcode scanners and automatic order processing to streamline the ordering process.
Quick service
Optimised for fast-paced environments, featuring fast-selling screens, upselling prompts, integrated payment solutions and automatic order handling for quick service.
Order by seat
Enables order tracking and management by seat, ensuring accuracy and enhancing the customer dining experience.
Multiple service charge options
Automatically or manually applies service charges to bills, offering flexibility to match business needs.
Reorder drinks & handheld ordering
Empower staff to quickly reorder drinks and take orders via mobile devices for faster and more efficient service.

Kitchen & stock management

Kitchen management
Improves kitchen efficiency with features like onscreen order tracking, colour-coded course indicators, real-time reporting and the ability to manage multiple kitchen screens.
Stock management
Centralised control of inventory with real-time updates, supplier requisitions, wastage tracking, stock transfers and detailed stock reporting for precise stock control.
Wastage management
Track and manage wastage at both the POS and back-office levels to reduce waste and optimise stock usage.
Handheld stock-taking
Use mobile devices to perform real-time stock-taking, streamlining inventory management across sites.

Reporting & analytics

Live sales reporting
Provides real-time sales data with drill-down analysis across locations, products and time periods, enabling fast decision-making.
Enterprise reports
Centralised reports that provide visibility into sales, stock and performance across multiple locations.
Profit & loss reporting
Track business profitability with detailed P&L reports to understand financial health at both site and group levels.
Real-time performance reporting
Dynamic reporting that allows you to monitor the performance of your business as it happens, with customisable views by date, location and product.
Fraud tracker
Monitors suspicious activity and identifies potential fraudulent transactions, offering security for your business.
Sales & basket analysis
Detailed sales reports and basket analysis to understand purchasing trends and optimise product offerings.

Loyalty

Loyalty & customer engagement
Implement multiple loyalty schemes with rewards, points, discounts, and personalised customer promotions to foster repeat business and enhance customer relationships.
Gift cards & loyalty interface
Integrates with gift card sales and loyalty modules, offering a seamless customer experience for both loyalty rewards and gift card management.
Customer order management
Allows easy customer look-up and enables home delivery by postcode, customer tabs and integrates with the loyalty system.
Loyalty rewards & customer feedback
Rewards loyal customers with points and speci,al offers while collecting feedback through surveys to continuously improve service.

Accounting

Accounts & deposits
Manage customer accounts, track deposits, and generate deposit-related reports, giving you a clear view of customer balances and transactions.
Cash management
Streamline cash handling with features like POS staff floats, cash declare reporting, and management P&L for detailed financial oversight.
Sales & P&L reporting
Comprehensive reports to monitor and analyse sales performance and profit margins across sites.

Labour Management

Employee records & permissions
Maintain detailed employee records with biometric clock-in/clock-out, time and attendance tracking and individual employee permissions for security and operational control.
Staff performance reporting
Evaluate employee performance with labour cost reporting and detailed performance reports to optimise workforce productivity.
Scheduling integrations
Simplify scheduling with integration to employee management systems, reducing administrative overhead and improving staff allocation.

Multi-site & head office management

Multi-site operations
Centralised control for managing inventory, customer data, employee records and reporting across multiple locations, providing full oversight.
Head office management
Manage the entire estate from one location with centralised reporting, POS management, and the ability to drill down to receipt-level reports for complete transparency.
Location-based reporting
Tailored reporting by location, enabling operators to track site performance and make informed decisions based on specific site needs.
Add new locations
Easily add new sites to your operation with quick syncing of product details, employee management, and location reporting.

Cloud management

Cloud-enabled EPoS
Access real-time data from anywhere with cloud-based EPoS, offering mobile reporting, remote access, offline mode, and secure data storage for flexibility and reliability.
Menu management & adjustments
Quickly update and manage menus across multiple sites, ensuring consistency and ease of control for site-wide menu adjustments.
Flexible POS menu design
Customise the POS menu to suit your business needs, enhancing the customer ordering experience and operational efficiency.

What our customers say about our hospitality EPoS

We were happy to draw on the equipment and technology that Access offers, and also the best practice implementation.

Read case study

GAIL's

We've implemented Access Hospitality from the very start, and we started with the EPoS system and we've continued the journey all the way up to date. The thing about Access products is I know that they're correct so I can rely on them.

View case study

temper

The Access EPOS team brought great flexibility to the implementation of the technology and brought creative solutions to some particular challenges we had.

View case study

Chopstix Noodle Bar

The flow of technology works for Slim Chickens really well - it streamlines our kitchen operations with a seamless link between kiosk and delivery partners.

View case study

Slim Chickens