Cathy's support was incredible
Cathy supported us through a restructure of our business heirarchy to help us migrate across to UKG Pro WFM for our time and attencdance. Every step…
Access eLearning
Set your business up for success with soft skills courses promoting a range of essential workplace skills from customer service to leadership.
This comprehensive range of CPD accredited workplace soft skills training will equip your employees with the necessary skills to become well-rounded thinkers, doers and communicators, empowering them to deliver their best work and demonstrating your investment in your people.
An Institute of Leadership approved programme.
Our Soft skills training courses offer accredited content focusing on vital interpersonal abilities essential in today's professional realm. These courses cover communication, leadership, teamwork, adaptability, and problem-solving skills. By emphasising emotional intelligence, effective communication strategies, conflict resolution, and time management techniques, they empower individuals to excel in their careers, boosting productivity, satisfaction, and career progression.
The content within our Workplace Soft Skills catalogue has been independently verified as work-class by The Institute of Leadership.
Soft skills development is a simple, cost-effective way to enhance the ways your employees work together and with customers.
Improved communication and teamwork - Effective communication and soft skills like collaboration and empathy all contribute to staff dynamics and relations.
Leadership and conflict resolution - Developing leadership soft skills such as decision making, emotional intelligent and how to deal with conflict help to create a more productive workplace.
Increased engagement and staff retention - Offering soft skills training make employees feel valued and the positive workforce created helps retain staff and encourage new talent to join and develop.
Overall, investing in soft skills training creates a more cohesive, productive and adaptable workforce, which ultimately contributes to success and growth.
Our CPD-accredited soft skills training courses encompass a wide range of fields, including:
Whether you're a seasoned professional or just starting out, our soft skills courses cater to individuals at all levels, providing comprehensive options for personal and professional development.
Fulfil your obligations and build your employer brand, demonstrating your commitment to getting the best out of each individual.
Ensure people can communicate effectively and make remote working a success, with accessible self-development materials that employees can engage with anywhere.
Deliver personal development training courses online in a flexible, accessible style, providing concise materials that are easily absorbed and will make the most of every minute.
Engagement is critical to ensure optimum results. Our workplace skills courses are interactive and immersive, ensuring people practice different skills and making them more memorable.
Integrate personal development training into your everyday practices with Access LMS, an advanced, out-of-the-box learning management system that allows simple tracking and monitoring of all training. Get granular insights or a top-level overview, with preconfigured tools and features that come ready to use.
Our soft skills training covers many skills to develop in the workplace, including:
Accelerate your managers’ development with motivational, effective and engaging online training - designed to improve the skills and confidence of managers and leaders.
This range is designed to help develop potential, maximise strengths and improve workplace skills through interactive online learning.
Our Teamwork soft skills courses series will help you to understand the different stages of a team, to find your role and to run a productive meeting.
Social skills are essential skills for the workplace. Help your employees become more confident and effective in their workplace communication, when speaking, listening and writing.
This range offers staff insights into appropriate and effective customer service, as well as offering useful advice for approaching new customers and maintaining existing ones.
We are well-established providers of accredited enterprise eLearning with a strength in designing market leading digital learning solution and content.
Our eLearning course catalogue lets you explore our extensive CPD accredited Workplace Soft Skills content.
Chat with one of our learning experts and find out how our Workplace Soft Skills courses can help your organisation boost productivity and retain staff.
Explore the features, functionality and benefits our Workplace Soft Skills courses have to offer and ask questions to our learning experts.
The five most important soft skills that help professionals succeed in any workplace are:
● Communication – The ability to clearly express ideas, listen actively, and adapt your message to different audiences.
● Teamwork & Collaboration – Working effectively with others, building trust, and contributing to shared goals.
● Problem-Solving – Thinking critically, analyzing situations, and finding creative solutions to challenges.
● Adaptability – Staying flexible and positive when facing change or unexpected situations.
● Emotional Intelligence – Understanding and managing your own emotions while empathizing with others to build strong relationships.
The 4 C’s of soft skills typically refer to:
● Communication – Expressing ideas clearly and listening effectively.
● Collaboration – Working well with others to achieve common goals.
●Critical Thinking – Analyzing information and making sound decisions.
● Creativity – Generating innovative ideas and solutions.
These four skills are considered foundational for success in modern workplaces because they complement technical abilities and foster adaptability.
Yes! Our soft skills training is designed to integrate seamlessly with most Learning Management Systems (LMS) that support SCORM, xAPI (Tin Can), or AICC standards. This means you can easily upload the courses, track learner progress, and generate reports within your existing LMS environment.
If you don’t have an LMS, we also offer Access LMS Evo so learners can access the training without additional setup. Our AI-powered LMS offers personalised learning pathways, easy to track CPD compliance and more.
Soft skills training helps employees develop personal and interpersonal abilities that improve how they work with others and handle workplace challenges. Unlike technical skills, soft skills focus on behaviors and attitudes such as communication, teamwork, problem-solving, adaptability, and emotional intelligence.
This type of training enhances collaboration, boosts productivity, and creates a positive work culture—making employees more effective in any role.