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Access eLearning

Corporate Soft Skills Training

Set your business up for success with soft skills courses promoting a range of essential workplace skills from customer service to leadership.

This comprehensive range of CPD accredited workplace soft skills training will equip your employees with the necessary skills to become well-rounded thinkers, doers and communicators, empowering them to deliver their best work and demonstrating your investment in your people.

An Institute of Leadership approved programme.

Our market-leading online learning platforms are accredited, assured and backed by our learning partners. 

What are soft skills courses and why are they important?

Our Soft skills training courses offer accredited content focusing on vital interpersonal abilities essential in today's professional realm. These courses cover communication, leadership, teamwork, adaptability, and problem-solving skills. By emphasising emotional intelligence, effective communication strategies, conflict resolution, and time management techniques, they empower individuals to excel in their careers, boosting productivity, satisfaction, and career progression.

The content within our Workplace Soft Skills catalogue has been independently verified as work-class by The Institute of Leadership. 

How soft skills training can help your organisation

Soft skills development is a simple, cost-effective way to enhance the ways your employees work together and with customers.

Improved communication and teamwork - Effective communication and soft skills like collaboration and empathy all contribute to staff dynamics and relations. 

Leadership and conflict resolution - Developing leadership soft skills such as decision making, emotional intelligent and how to deal with conflict help to create a more productive workplace. 

Increased engagement and staff retention - Offering soft skills training make employees feel valued and the positive workforce created helps retain staff and encourage new talent to join and develop. 

Overall, investing in soft skills training creates a more cohesive, productive and adaptable workforce, which ultimately contributes to success and growth.

Designed to enhance professional growth

Our CPD-accredited soft skills training courses encompass a wide range of fields, including:

  • Communication & Social Skills​​
  • Sales, Marketing & Customer Services​
  • Management & Leadership​
  • Personal Development​
  • Teamwork
  • Critical thinking​

Whether you're a seasoned professional or just starting out, our soft skills courses cater to individuals at all levels, providing comprehensive options for personal and professional development.

Key benefits of soft skills courses for your organisation

Evidence commitment to your people

Fulfil your obligations and build your employer brand, demonstrating your commitment to getting the best out of each individual.

Develop a high-performing workforce with remote or hybrid working patterns

Ensure people can communicate effectively and make remote working a success, with accessible self-development materials that employees can engage with anywhere.

Optimise your people’s time

Deliver personal development training courses online in a flexible, accessible style, providing concise materials that are easily absorbed and will make the most of every minute.

Engage your people with a different style of training

Engagement is critical to ensure optimum results. Our workplace skills courses are interactive and immersive, ensuring people practice different skills and making them more memorable.

Manage learning and track progress

Integrate personal development training into your everyday practices with Access LMS, an advanced, out-of-the-box learning management system that allows simple tracking and monitoring of all training. Get granular insights or a top-level overview, with preconfigured tools and features that come ready to use.

What our customers say

How Access Learning can help with staff skills training

We are well-established providers of accredited enterprise eLearning with a strength in designing market leading digital learning solution and content.

  • Expertly designed soft skills courses - Content written in partnership with industry subject matter experts. We share their knowledge and experiences through videos and audio, adding depth and credibility for the learner.
  • Multi-platform learning - We understand that one size doesn’t fit all. That’s why our digital learning solutions work across multiple devices and incorporates a range of resources such as videos, podcasts and much more.
  • End to end learning - Our soft skills courses cover the entire employee lifecycle, engaging learners from day one and progressing them on to leadership and management roles, using engaging content that delivers real results.

Highlights of our Soft Skills Courses:

FAQs for Workplace Soft Skills Training

What are the 5 essential soft skills in the workplace?

The five most important soft skills that help professionals succeed in any workplace are:

● Communication – The ability to clearly express ideas, listen actively, and adapt your message to different audiences.
● Teamwork & Collaboration – Working effectively with others, building trust, and contributing to shared goals.
● Problem-Solving – Thinking critically, analyzing situations, and finding creative solutions to challenges.
● Adaptability – Staying flexible and positive when facing change or unexpected situations.
● Emotional Intelligence – Understanding and managing your own emotions while empathizing with others to build strong relationships.

What are the 4 C's of soft skills?

The 4 C’s of soft skills typically refer to:

● Communication – Expressing ideas clearly and listening effectively.
● Collaboration – Working well with others to achieve common goals.
 ●Critical Thinking – Analyzing information and making sound decisions.
● Creativity – Generating innovative ideas and solutions.

These four skills are considered foundational for success in modern workplaces because they complement technical abilities and foster adaptability.

Does your soft skills training integrate with any LMS?

Yes! Our soft skills training is designed to integrate seamlessly with most Learning Management Systems (LMS) that support SCORM, xAPI (Tin Can), or AICC standards. This means you can easily upload the courses, track learner progress, and generate reports within your existing LMS environment.
If you don’t have an LMS, we also offer Access LMS Evo so learners can access the training without additional setup. Our AI-powered LMS offers personalised learning pathways, easy to track CPD compliance and more.

What is soft skills training for employees?

Soft skills training helps employees develop personal and interpersonal abilities that improve how they work with others and handle workplace challenges. Unlike technical skills, soft skills focus on behaviors and attitudes such as communication, teamwork, problem-solving, adaptability, and emotional intelligence.
This type of training enhances collaboration, boosts productivity, and creates a positive work culture—making employees more effective in any role.