AU & NZ
SG
MY
US
IE
Thanks to Narcis
Narcis was incredibly patience and helpful to us when transferring to Access Education Finance. He has guided us thoroughly through the process, alwa…
Access eLearning
Corporate Soft Skills Training
Set your business up for success with soft skills courses promoting a range of essential workplace skills from customer service to leadership.
This comprehensive range of CPD accredited workplace soft skills training will equip your employees with the necessary skills to become well-rounded thinkers, doers and communicators, empowering them to deliver their best work and demonstrating your investment in your people.
An Institute of Leadership approved programme.
Our market-leading digital learning solutions are accredited, assured and backed by our learning partners.
In a highly technical world, do soft skills still matter?
According to the Future of Job Reports 2025, soft skills are still at the top of core skills expected by employers, with skills such as analytical thinking rating at 68%. This highlights a critical truth: while technical expertise and digital proficiency are essential, they are not enough on their own. Research backs this up, showing a strong correlation between team productivity and a good combination of soft and hard skills in employees.
In an era defined by rapid change, automation, and global collaboration, organisations need employees who can think critically, adapt quickly, communicate effectively, and solve complex problems.
These human-centric capabilities drive innovation, foster resilience, and ensure teams can navigate uncertainty with confidence. Investing in soft skill development isn’t just a nice-to-have - it’s a strategic imperative for long-term success.
Share of employers who consider soft skills as critical to their employee development.
According to the Future of Jobs Report 2025, these are among the top-rated skills employers seek:
%
of employers consider analytical thinking a core skill
%
expect resilience, flexibility and agility
%
consider leadership and social influence as core skills
%
require talent management skills of their employees
%
of employers consider customer service a core skill
What are soft skills courses and why are they important?
Our Soft skills training courses offer accredited content focusing on vital interpersonal abilities essential in today's professional realm. These courses cover communication, leadership, teamwork, adaptability, and problem-solving skills. By emphasising emotional intelligence, effective communication strategies, conflict resolution, and time management techniques, they empower individuals to excel in their careers, boosting productivity, satisfaction, and career progression.
The content within our Workplace Soft Skills catalogue has been independently verified as work-class by The Institute of Leadership.
How soft skills training can help your organisation
Soft skills development is a simple, cost-effective way to enhance the ways your employees work together and with customers.
Improved communication and teamwork - Effective communication and soft skills like collaboration and empathy all contribute to staff dynamics and relations.
Leadership and conflict resolution - Developing leadership soft skills such as decision making, emotional intelligent and how to deal with conflict help to create a more productive workplace.
Increased engagement and staff retention - Offering soft skills training make employees feel valued and the positive workforce created helps retain staff and encourage new talent to join and develop.
Overall, investing in soft skills eLearning courses creates a more cohesive, productive and adaptable workforce, which ultimately contributes to success and growth.
Designed to enhance professional growth
Our CPD-accredited soft skills training courses encompass a wide range of fields, including:
- Communication & Social Skills
- Sales, Marketing & Customer Services
- Management & Leadership
- Personal Development
- Teamwork
- Critical thinking
Whether you're a seasoned professional or just starting out, our soft skills courses cater to individuals at all levels, providing comprehensive options for personal and professional development.
Key benefits of soft skills courses for your organisation
Evidence commitment to your people
Fulfil your obligations and build your employer brand, demonstrating your commitment to getting the best out of each individual.
Develop a high-performing workforce with remote or hybrid working patterns
Ensure people can communicate effectively and make remote working a success, with accessible self-development materials that employees can engage with anywhere.
Optimise your people’s time
Deliver personal development training courses online in a flexible, accessible style, providing concise materials that are easily absorbed and will make the most of every minute.
Engage your people with a different style of training
Engagement is critical to ensure optimum results. Our workplace skills courses are interactive and immersive, ensuring people practice different skills and making them more memorable.
Manage learning and track progress
Integrate personal development training into your everyday practices with Access LMS, an advanced, out-of-the-box learning management system that allows simple tracking and monitoring of all training. Get granular insights or a top-level overview, with preconfigured tools and features that come ready to use.
Daniela Lambert has been great…
Daniela Lambert has been great to work with recently while we've been implementing a new bolt-on package. Daniela has been responsive, helpful and k…
Access Expense EVO - Trained by Aisyah, a delight!
Aisyah was a delight to be trained by. Information was clear, understandable and programs were simple to follow. Communication was on point.
Real assets to the Access Group.
I've had the pleasure of working with Ovidiu (and recently Angelin) for numerous OpenEdge upgrades, server rebuilds and the odd bit of assistance wit…
Overall
Overall, the migration project and support provided by the team were great. Everyone was very helpful, collaborative, and supportive throughout the p…
How Access Learning can help with staff skills training
We are well-established providers of accredited enterprise eLearning with a strength in designing market leading digital learning solution and content.
- Expertly designed soft skills courses - Content written in partnership with industry subject matter experts. We share their knowledge and experiences through videos and audio, adding depth and credibility for the learner.
- Multi-platform learning - We understand that one size doesn’t fit all. That’s why our digital learning solutions work across multiple devices and incorporates a range of resources such as videos, podcasts and much more.
- End to end learning - Our soft skills courses cover the entire employee lifecycle, engaging learners from day one and progressing them on to leadership and management roles, using engaging content that delivers real results.
What our customers say
"We work with colleagues across the organisation, from customer engagement, paralegal teams, support functions, and solicitors—everyone is incredibly busy with their day‑to‑day work. Expecting them to complete eLearning courses that take one to two hours isn’t always practical, so I’m focused on giving them time back wherever possible."
Our previous eLearning courses weren’t smart, and they were not enjoyable, so we had to spread them out. With Access the modules are shorter, sweeter, and interactive. Now we can ask our people to complete 3 or 4 modules in a day. And because they all have the same look and feel, it doesn’t feel like 3 or 4 separate learnings. It works a lot better and that’s how we’ve been able to change the way we run our inductions
Access Learning allows us to reinforce the statement to our employees that we have invested in them, as we now have access to a variety of engaging learning courses, which are readily available to support them with their training and career development opportunities – and it is really easy to use.
Highlights of our Soft Skills Courses:
Drive a learning culture with Access Learning
Download our brochure
Our eLearning course catalogue lets you explore our extensive CPD accredited Workplace Soft Skills content.
Speak to an expert
Chat with one of our learning experts and find out how our Workplace Soft Skills courses can help your organisation boost productivity and retain staff.
Schedule a live demo
Explore the features, functionality and benefits our Workplace Soft Skills courses have to offer and ask questions to our learning experts.
FAQs for Workplace Soft Skills Training
What are the 5 essential soft skills in the workplace?
The five most important soft skills that help professionals succeed in any workplace are:
● Communication – The ability to clearly express ideas, listen actively, and adapt your message to different audiences.
● Teamwork & Collaboration – Working effectively with others, building trust, and contributing to shared goals.
● Problem-Solving – Thinking critically, analysing situations, and finding creative solutions to challenges.
● Adaptability – Staying flexible and positive when facing change or unexpected situations.
● Emotional Intelligence – Understanding and managing your own emotions while empathising with others to build strong relationships.
What are the 4 C's of soft skills?
The 4 C’s of soft skills typically refer to:
● Communication – Expressing ideas clearly and listening effectively.
● Collaboration – Working well with others to achieve common goals.
●Critical Thinking – Analysing information and making sound decisions.
● Creativity – Generating innovative ideas and solutions.
These four skills are considered foundational for success in modern workplaces because they complement technical abilities and foster adaptability.
Does your soft skills training integrate with any LMS?
Yes! Our soft skills training is designed to integrate seamlessly with most Learning Management Systems (LMS) that support SCORM, xAPI (Tin Can), or AICC standards. This means you can easily upload the courses, track learner progress, and generate reports within your existing LMS environment.
If you don’t have an LMS, we also offer Access LMS Evo so learners can access the training without additional setup. Our AI-powered LMS offers personalised learning pathways, easy to track CPD compliance and more.
What is soft skills training for employees?
Soft skills training helps employees develop personal and interpersonal abilities that improve how they work with others and handle workplace challenges. Unlike technical skills, soft skills focus on behaviors and attitudes such as communication, teamwork, problem-solving, adaptability, and emotional intelligence.
This type of training enhances collaboration, boosts productivity, and creates a positive work culture—making employees more effective in any role.
