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Dealing with ambiguity training

Being able to manage ambiguous situations has increasingly become a common skill required in the workplace, with change quickly becoming the only certainty.

This Dealing with Ambiguity training helps employees to act on incomplete information, adapt to change and imagine what’s possible in an uncertain future.

Dealing with Ambiguity training objectives

  • Explore the concept of ambiguity
  • How it can be effectively managed in the workplace
  • Consider how the art of mindfulness can help individuals prepare for uncertain futures
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Dealing with ambiguity course content

  • What is Ambiguity: This section will cover what ambiguity is and consider how change is inevitable in life.

  • Types of Ambiguity: This section will cover the four main types of ambiguity goal, mental model, motive, and outcome.

  • Managing Ambiguity: This section will cover 7 tips to help manage ambiguity such as, confidence, listening, the complete picture, embracing change, being clear on what is clear, scenario planning, and controlling our response.

  • Controlling Your Control Freak: This section covers the concept of being in or out of control of a situation. Learners are about to explore ways in which to help control their own feels of letting go but challenging their thinking, embracing chaos, trusting others and being agile.

  • Making Decisions: This section will cover how to make decisions but also the importance of understand that sometimes we won’t get everything right.

  • Leading: This section will look at ambiguity from a leadership perspective and the specific stresses ambiguity can cause to those leading others.

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Why use Access Learning?

  • Credible content – our courses are accredited, endorsed and designed in partnership with subject matter experts.
  • Multi-platform learning - optimised for mobile and tablet, meaning less text and more engaging, easily accessible content.
  • True ‘bitesize’ microlearning – making your learning experience more manageable, efficient and relevant.
  • Learning pathways - split courses up into digestible topics to make it quicker and easier to find training in the flow of work.
  • Accessible to all – our courses are compliant with the WACG.2 standards and screen reader optimised.
  • Updated and refreshed – Access Learning courses are regularly updated ensuring the most up to date and compliant content.

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