Managing emotions at work training

Driving both positive and negative behaviour, emotions help us to understand others, and help others to understand us.

In this Managing Emotions course:

Explore the different types of emotions and emotional triggers
Learn techniques for effectively managing your emotions in the workplace

Two of life’s most important skills are the ability to influence and have a positive impact on the people around you.

In this Managing Emotions Course:

• Explore a range of strategies to help improve those skills

Value and Purpose help us grow and develop as individuals by representing the things that are important to and have meaning for us.

In this Managing Emotions course:

• Explore how both value and purpose influence our professional lives
• Look at the ways in which you can add value to the lives of others

When you cultivate positive and supportive relationships, you are more likely to feel happy and fulfilled, however when relationships break down you may find yourself embroiled in conflict.

In this module:

• Look at how to both build and maintain positive working relationships
• Learn how to handle conflict situations in the workplace

Mindset is a set of beliefs that affect how you think, feel and behave. The mindset you adopt affects your outlook on life, shapes your actions and impacts your future… but your mindset is not set in stone.

In this module:

• Explore the different types of mindset
• Learn how to modify your own, to make a positive impact on your life

Focused on living in the present moment, mindfulness is a form of awareness which over time, and with a bit of practice, can improve an individual’s physical and mental wellbeing as well as boosting their performance at work.

In this module: 

• Discover how it forms part of our everyday lives
• Learn about the benefits it brings individuals in both their personal and professional lives

Conversations are an important part of workplace culture.

In this module:

• Explore the importance of conversations in the workplace
• Discover techniques for starting a conversation and how a combination of active-listening, questioning techniques and confidence can help to make you a great conversationalist

Empathy is an emotional response to another person's emotional state, where you move beyond your own concerns to recognise their emotions, understand their perspective and offer assistance.

In this module:

• Understand of the different types of empathy
• Explore how to develop your own ability to effectively empathise with others

Curiosity is a strong desire to learn, know and understand something new. It’s the key ingredient of learning, helping you to open your mind, broaden your horizons and live a more interesting and stimulating life.

In this module:

• Explore what it means to be curious
• Why being curious is important
• The multiple benefits it brings