Access eLearning

Empathy Training

Empathy training for employees offers numerous benefits, including improved communication skills, enhanced teamwork, and increased employee engagement and retention.

Our CPD accredited Empathy training is interactive, engaging and created in partnership with industry experts.

Our market-leading digital learning solutions are accredited, assured and backed by our learning partners.

What is empathy training and why is it important?

Part of our wider Mental Health & Wellbeing catalogue, empathy training is a transformative tool for leaders and employees, fostering emotional connections between individuals. This online training aims to deepen perspectives, nurturing strong relationships grounded in trust and empathy. By immersing participants in interactive exercises and expert-curated resources, our eLearning platform cultivates not just a positive workplace culture but equips individuals with the nuanced skills to navigate diverse scenarios with compassionate sensitivity.

Begin your journey toward mastering empathy skills with our proven strategies and resources.

Improve empathy skills with Access Learning

Available anywhere, anytime - providing accessible, mobile friendly Empathy training is crucial to encourage engagement for continuous learning. Our eLearning library is designed to be used on any device with a mobile signal and can be completed in the flow of work.

Clear course objectives - This training will give learners a better understanding of the different types of empathy as well as how to develop their own ability to effectively empathise with others.

Enhanced conflict resolution
Increased emotional intelligence
Positive workplace culture

We all naturally exhibit some form of empathy, however, it’s important, especially in the workplace, to exhibit that empathy effectively.

Course content

Here's what's included in our Empathy Training.

What is Empathy?: This section will cover what empathy is and the importance of putting yourself into someone else’s shoes.
Types of Empathy?: This section will cover the different types of empathy we might experience including cognitive empathy, emotional empathy, and compassionate empathy.
Effective Empathy: This section will cover the importance of using empathy effectively to develop relationships. The section will cover the key skills of understand someone’s viewpoint, perspective, and attitude as well as the role of effective questioning and listening.
Connecting with Others: This section will cover the benefits of having empathy towards others and how empathy skills can help us to develop stronger relationships with others.

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Why use Access Learning?

Credible content – our courses are accredited, endorsed and designed in partnership with subject matter experts.
Multi-platform learning - optimised for mobile and tablet, meaning less text and more engaging, easily accessible content.
True ‘bitesize’ microlearning – making your learning experience more manageable, efficient and relevant.
Learning pathways - split courses up into digestible topics to make it quicker and easier to find training in the flow of work.
Accessible - we are working to make our content more accessible and are designing content with reference to the Web Content Accessibility Guidelines.
Updated and refreshed – Access Learning courses are regularly updated ensuring the most up to date and compliant content.