Why choose Acteol CRM?
Made for hospitality
Discover data insights and tools to help you stay connected with your guests.
Create a powerful single customer view that enables you to create targeted and effective campaigns.
Build customer journeys
Define triggers to automate marketing emails and SMS based on guest behaviours.
Track the effectiveness of your marketing campaign, measure ROI and identify areas for improvement.
Acteol - designed for hospitality
We build tailored CRM solutions for hospitality businesses of any size. So, whether you have two or 200 hundred sites, Acteol can help you do more with your customer data.
Designed specifically for the hospitality industry, our hospitality CRM enables you to connect with your customers and deliver personalised, relevant, and trackable campaigns.
Our hotel CRM is the perfect fit for hotel operators, big and small, enabling you to seamlessly connect, segment, engage, and measure your customer data like never before.
Less than 15 sites?
Compare Acteol Enterprise, our CRM for 16+ sites, with Acteol SE, ideal for businesses with less than 15 sites, to discover the best fit for your needs.
Benefits of using Acteol CRM
- Harness data-driven behavior and personality insights to better understand your guests' needs and enhance guest engagement.
- Increase customer loyalty and create more repeat visits from your existing customer base.
- Connect all your business data in one place with seamless software integrations for improved operation efficiency.
- Keep your customer data safe, secure and compliant with our robust CRM platform.
- Discover a flexible, scalable solution to accommodate your business growth.
- Rely on dedicated support from your personal Access Customer Account Manager
Join thousands of restaurants, pubs, bars and hotels using Acteol
Maximise ROI with Acteol CRM
Explore your revenue potential with Acteol CRM ROI calculator
from email campaigns over a 2 month period, by a 20 site casual dining pub brand
total spend generated
from a small self-serve fast casual brand’s email campaigns in one month
from a Christmas campaign by a large pub company
What our customers say about Acteol
The results speak for themselves: Franco Manca saw a 13% increase in repeat visits, a 15% increase in revenue per visit, and a 20% increase in customer feedback ratings.
"Acteol have been a pleasure to work with. They understand our business objectives and are supporting the team at Bill’s to adapt to a single customer view, and a new way of thinking about and understanding our customer."
"It has become an integral part of the tools I use to influence business decisions. The differentiator between Acteol and its competitors will always be their willingness to work on integrations with other providers allowing me to…better understand behaviour. Supported by a variety of modules [it simplifies] the number of platforms we use."
"The software is not only intuitive to navigate and give us an invaluable SCV, but Acteol also provides the support required to be able to use it effectively. Being able to manage our customer database through a system that can be integrated with our wide suite of data sources allows us to work more efficiently at all levels within the business."
"I have nothing but positive feedback from my experience with Acteol’s Atreemo so far. It’s been a pleasure working with such a powerful platform combined with a knowledgeable and helpful team. Our Account Support team are always on hand to help. They have been particularly supportive in putting together and executing a new CRM strategy for our business, plus taking our digital marketing department to the next level."
"The Atreemo system has allowed us to better gather and read data and get to know our guests by tracking visits and usage of vouchers. We have also been able to introduce a loyalty scheme which we can also track. I can always rely on [the account team] to keep track of our requests and projects, get tasks done and make suggestions for future projects. And raise anything I may have missed!"