High quality training from a friendly, consummate professional
We had training regarding the Data Engine & Analytics products, as we strive to deliver more comprehensive, functional, and flexible insight tools to…
Customer stories
Giving our customers the freedom to change lives
We are passionate about putting our customers at the heart of everything we do. The ability to help our customers achieve more of what’s important to them is what sets us apart from our competitors.
Our industry-leading software is used daily by over 2,000 Not For Profit organisations.
Featured customer stories
Access and manage data all in one place
The charity CRM provides a better means of recording consent and opt-ins for our communications and makes managing our GDPR compliance in relation to this much easier.
100% boost in the number of donations
As a small team, the support that Access has provided has been invaluable for driving more traffic to our Crisis Appeal page and made it as easy as possible for supporters to donate as soon as they hit our website.
Time to clear a volunteer has been reduced from a month to 2 days
Volunteers are able to keep up to date with what is happening within our charity through the news pages and can share or accept invites to our meetings for all staff and volunteers.
30% uplift in people signing up to regular donations
The new website is easier to use, packed with messaging that resonated and had clear, connected workflows. As well as the uplift in sign ups, the number of people choosing to give more than £10 a month increased by 30%.
Kicks Count has grown from an £18,000 charity to a £140,000 charity
Read customer story
Improving the volunteer experience
Read customer story
A 13% rise in active users since launch
Read customer story
On track to double volunteer numbers
Read customer story
10.9% increase in clicks
Read customer story
Transforming Breathworks' online presence
Read customer story
Increasing impressions by 85%
Read customer story
Transforming their volunteer programme
Read customer story
Streamlining volunteer recruitment and engagement
Abbotsford House
Journey to a dynamic digital presence
Read customer story
Doubling online memberships with Access Charity Ad Grants
Read customer story
Leicester City’s response to Covid-19
Read customer story
Establishing a foundation for growth with Access Assemble
Read customer story
The importance of a consistent volunteer journey
Read customer story
A volunteer services team ready to scale
Read customer story
Moving volunteering out the dark ages
Read customer story
Capturing quality data with Access Assemble
Read customer story
Transforming volunteer management
Read customer story
Empowering volunteers to do more
Read customer story
Simplified data entry and reporting
Read customer story
37% reduction in time taken to receive references
Read customer story
Transforming supporter relationships
Read customer story
Freeing up valuable time
Read customer story
Better serving veterans
Read customer story
Saving time and resources
Read customer story
Impressive integration functionality
Read customer story
Transforming charity volunteering
Read customer story
Improving donor relationship processes
Read customer story
Maximising alumni engagement
Read customer story
Understanding diversity in volunteers
Read customer story
Bringing visibility to volunteering
Read customer story
Integrations that bring peace of mind
Read customer story
Revolutionising volunteer recruitment
Read customer story
Improving volunteer engagement
Read customer story
Small organisation making a big difference
Read customer story
Claimed a missed payment of over £5000
Read customer story
Information all in one place
Read customer story
Able to respond more effectively
Read customer story
300% increase in budget
Read customer story
89% more online traffic
Read customer story
Exceed online fundraising targets
Read customer story
Achieving fundraising goals
Read customer story
Online traffic soared by 400%
Read customer story
Effectively manage GDPR
Read customer story
Sell-out success
Read customer story
Increase of 25% in returning donations
Read customer story
Effectively manage fundraising campaigns
Read customer story
Eliminating payment entry errors
Read customer story
Saved £21,000 a year on postage
Read customer story
Significantly improved communication
Read customer story
Achieving more with the same resource
Read customer story
Increased visibility and control over data
Read customer story
113% increase in website views
Read customer story
Doubled monthly income
Read customer story
Over £122,000 raised within a year
Read customer story
Greater visibility and engagement
Read customer storyWhat our customers are saying
We are dedicated to providing our customers with award-winning implementation and support to help them get the most out of their not for profit management software.
Excellent
Based on
4,410 reviews
Showing our favourite reviews
Based on
4,410 reviews
Excellent training session with Thomas
Excellent training session with Thomas, who also did some fantastic development for us as part of the session.
A Stellar Partnership: The Access Group Delivers Beyond Expectations
Working with The Access Group has been nothing short of exceptional. From the very beginning, their teams have demonstrated an extraordinary level of…
Paul Powell's understanding of the…
Paul Powell's understanding of the issues that we had and his resolutions were spot on. The work needed to be carried out was done efficiently and e…
Training
Had a few training sessions now with Paul, and each one has always been really fun and engaging. Nothing is too much trouble and he is always happy t…
Outstanding communication throughout…
Outstanding communication throughout the process, coupled with a highly efficient & thorough resolution.
Great training from Paul!
Great training from Paul! I had a great one to one training session with Paul, he covered everything in simple steps and made suggestions on how to i…
121 training and consultation with professional services: Paul Powell
We had some work done by Paul Powell. Paul was professional and efficient in carrying out the work. He had a great knowledge of the software and of t…