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Customer stories

Giving our customers the freedom to change lives

We are passionate about putting our customers at the heart of everything we do. The ability to help our customers achieve more of what’s important to them is what sets us apart from our competitors.

Our industry-leading software is used daily by over 2,000 Not For Profit organisations.

Featured customer stories

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CRM

Powering personalisation with Donorfy

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CRM

From spreadsheet headaches to CRM success

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CRM

Taking fundraising to new heights with Donorfy

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CRM

Maximising team capacity with Donorfy

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Digital fundraising
Ad Grant management

How FTCT transformed its digital presence

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Volunteer management

Transforming volunteer engagement through smarter systems

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Volunteer management

Simplifying volunteer management and scaling impact

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CRM

Conducting change with Donorfy

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CRM

Building stronger connections with Donorfy

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CRM

Building brighter futures with Donorfy

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Ad Grant management
Digital fundraising

Kicks Count has grown from an £18,000 charity to a £140,000 charity

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CRM

Saving time and staying personal with Donorfy

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CRM

Saving dozens of hours with Donorfy

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Volunteer management

Improving the volunteer experience

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CRM

10% time savings with Donorfy

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Digital fundraising

A 13% rise in active users since launch

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CRM

From spreadsheets to smart segmentation with Donorfy

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CRM

Enhancing efficiency with Donorfy

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Volunteer management

On track to double volunteer numbers

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Ad Grant management

10.9% increase in clicks

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Digital fundraising

Transforming Breathworks' online presence

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Ad Grant management

Increasing impressions by 85%

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Volunteer management

Transforming their volunteer programme

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Volunteer management

Streamlining volunteer recruitment and engagement

Abbotsford House
Digital fundraising

Journey to a dynamic digital presence

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Ad Grant management

Doubling online memberships with Access Charity Ad Grants

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Volunteer management

Leicester City’s response to Covid-19

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Volunteer management

Establishing a foundation for growth with Access Assemble

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Volunteer management

The importance of a consistent volunteer journey

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Volunteer management

A volunteer services team ready to scale

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Volunteer management

Moving volunteering out the dark ages

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Volunteer management

Capturing quality data with Access Assemble

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Volunteer management

Transforming volunteer management

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Volunteer management

Empowering volunteers to do more

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CRM

Simplified data entry and reporting

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Volunteer management

37% reduction in time taken to receive references

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CRM

Transforming supporter relationships

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CRM

Freeing up valuable time

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CRM

Better serving veterans

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Volunteer management

Saving time and resources

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CRM

Impressive integration functionality

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Volunteer management

Transforming charity volunteering

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CRM

Improving donor relationship processes

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CRM

Maximising alumni engagement

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Volunteer management

Understanding diversity in volunteers

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Volunteer management

Bringing visibility to volunteering

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CRM

Integrations that bring peace of mind

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Volunteer management

Revolutionising volunteer recruitment

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Volunteer management

Improving volunteer engagement

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Volunteer management

Small organisation making a big difference

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CRM

Claimed a missed payment of over £5000 

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CRM
Digital fundraising

Information all in one place

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CRM

Able to respond more effectively

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Ad Grant management

300% increase in budget

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Digital fundraising
Ad Grant management

89% more online traffic

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CRM
Digital fundraising

Exceed online fundraising targets

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CRM
Digital fundraising

Achieving fundraising goals

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Digital fundraising
Ad Grant management

Online traffic soared by 400%

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CRM

Effectively manage GDPR

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Digital fundraising

Sell-out success

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CRM

Increase of 25% in returning donations

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CRM

Effectively manage fundraising campaigns

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CRM

Eliminating payment entry errors

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CRM

Saved £21,000 a year on postage

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CRM

Significantly improved communication

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CRM

Achieving more with the same resource

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CRM

Increased visibility and control over data

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Ad Grant management

113% increase in website views

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Ad Grant management

Doubled monthly income

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Digital fundraising

Over £122,000 raised within a year

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Ad Grant management

Greater visibility and engagement

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