Atreemo is the enterprise CRM solution from Acteol (an Access company) that helps operators track every guest interaction to create a powerful Single Customer View. We enable customers to focus on what works and demonstrate the effectiveness of your sales and marketing activity.book demo read brochure
Bring all of your data together to create a powerful Single Customer View
Identify the customers of most value and the ones who need a bit of nurturing
Send personalised and targeted messages to your customers
Measure your performance and gain insight from on-going analysis
The Single Customer View (SCV) sits at the core of what we do and is an ever-evolving place where all your customer data sits in one place – cleaned, de-duped and enriched – allowing you to better understand your individual customers. Updated daily with every customer interaction to ensure you have the most up-to-date view of each customer.
The Single Customer View delivers a richer picture of your customer so that you can build deeper and broader insights into your customers' life-cycle, behaviours, preferences and a whole lot more.
Atreemo is our enterprise CRM solution from Acteol (an Access company) that delivers a closed-loop platform to help you track every interaction so that you can focus on what works and demonstrate the effectiveness of your sales and marketing activity.
It’s what you do with your data that counts! With all your data cleaned, structured and in one place you can put it to work. Getting the right message to the right person at the right time makes all the difference.
Atreemo is a modular platform that is packed full of features to help you get the most from your data, whatever your industry. It also means you only pay for the features you need.
The Single Customer View is where all your data automatically comes together. Updated every day with every customer interaction to ensure you have the most up to date view of the customer.
The Campaign module enables you to create emails, texts and push notifications from one place with closed loop reporting so you can understand what drives repeat visits and spend.
This module collects customer feedback and enquiries from multiple sources and routes them to the relevant team members so they can be responded to quickly and efficiently.
This module enables you to create surveys in minutes and use them to collect information from new customers or enrich data from your existing customers.
Track posts, mentions, tweets and reviews from multiple feeds with the ability to reply from one single interface.
Reaching your customers through social channels can create exciting new ways to engage your customers. It can also be a powerful tool to expand your reach and recruit new customers to the database.
The voucher module enables you to create and send either unique codes or generic voucher codes which can be used to incentivise future spend and visits from your customers.
The loyalty module enables you to run a loyalty programme within your business so customers can earn and burn points when they visit. Track visits and spend levels compared to non-loyalty customers to understand the benefits.
A rich Google Maps integration enables you to review the key data for each of your locations so you can understand the population, market penetration and demographics in the local area.
The SLP collects leads from multiple sources and triggers so your sales team can manage them through the sales cycle and track results end-to-end.
With the SCV comes a set of interactive Insights reports that easily enable you to drill down into your customer database. These visual charts include database growth and source, demographic segments, visit and spend behaviour and campaign performance. Each report can be drilled into for specific analysis by date range, location, segment and campaign.
Acteol (an Access company) partner with the biggest names in the hospitality industry. Our technology connects EPoS, wifi, booking, online ordering, pay at table, click & collect, website, payroll, feedback platforms and loyalty systems from Access Hospitality and other 3rd party providers to form a fully integrated, closed-loop, Customer Relationship Management solution.
Connecting databases is key to everything we do. We, therefore, have a range of APIs to make the process as simple as possible.
See how Access Acteol can help you create a single customer view book demo