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QikServe
Take more orders and cut counter queues with a Takeaway Ordering System
Counter queues cost you sales. Guests who can see a wait often walk away. QikServe Order & Pay lets guests order ahead from their own device and arrive to collect when their order is ready. Your kitchen receives orders in advance, preparation is staggered and collection is smooth. More orders served, less pressure on your team, better experience for every guest.
Stop losing sales to a queue.
Capture every order before guests walk through the door.
Online takeaway ordering system
Guests order from their phone or any web browser before they arrive. Orders land in your kitchen in advance, preparation is staggered, and your counter stays clear. More orders served per hour without adding headcount.
Click and collect management
Set collection windows, control order volume per slot, and let guests choose a collection time that works for them. Every order comes in at a manageable pace, so your team can prepare accurately and guests collect without waiting.
Takeaway order system with EPoS integration
Pre-orders route directly to your kitchen the moment they are placed. No manual entry, no orders missed during a rush, no relay through a member of staff. QikServe Order & Pay connects with your existing EPoS so every order is in the system from the start.
Upsell at the point of order
Suggested add-ons, meal deal upgrades and modifiers appear automatically at checkout. Guests ordering ahead are in browse mode, not queue mode, which means they consider more and spend more. Average transaction value increases without any additional staff effort.
Real-time menu and availability control
Remove sold-out items the moment stock runs out. Update pricing, add daily specials, and change collection windows instantly from a single dashboard. Every change appears for every guest in real time, with no reprinting and no briefings required.
Branded guest experience
Your guests order from your menu, with your branding, on a platform that looks like yours. No third-party marketplace taking commission. No generic ordering interface. Direct orders from guests who have chosen your venue.
Guests order ahead. You prepare. No queue.
Counter queues during peak periods lose you sales before guests even reach the till. A visible queue is enough to turn people away. And when demand arrives in bursts, your team is overwhelmed, preparation suffers, and the orders you do take take longer to fulfil.
QikServe Order & Pay lets guests order and pay from their own device before they arrive. Your kitchen receives the order in advance. Preparation is staggered across collection slots. Guests walk in, collect, and leave. No counter queue, no last-minute rush, no orders lost to impatience. Just more orders fulfilled per hour, with less pressure on your team.
Pre-ordering at scale.
The numbers behind QikServe Order & Pay.
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successful orders processed monthly
QikServe processes over 190,000 successful orders every month, including click and collect and pre-orders.
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POS interactions per day
Every pre-order, every venue - over 600,000 POS interactions handled daily.
%+
increase in spend per cover
QikServe data shows guests ordering via the platform consistently spend 27%+ more per cover.
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stores
QikServe Order & Pay is deployed across more than 3,500 stores worldwide.
Ready to serve more customers in less time?
Join hospitality businesses using QikServe Order & Pay to capture pre-orders, reduce counter queues and increase throughput during peak service. Book a demo and we’ll show you how click and collect works for your operation
More about what we offer
Integrations that keep service flowing
Integrations that keep service flowing
A digital ordering system only works if it connects with the rest of your operation. QikServe Evo is built to slot straight into your existing tech, so every order and payment is joined up from start to finish.
Digital Ordering System Hub
A connected digital ordering system - every channel links directly to your EPoS, stock and payments.
Common questions about takeaway ordering systems
Can guests pre-order before they arrive at the venue?
Yes. QikServe Order & Pay supports pre-ordering for collection. Guests order and pay from their own phone or browser before they arrive. Your kitchen receives the order in advance and preparation is staggered across collection slots, so guests arrive to collect a ready order rather than joining a counter queue.
Does the system support click and collect?
Yes. QikServe Order & Pay includes click and collect functionality. Guests select a collection time, place their order, and pay at the point of ordering. You control collection slot availability and order volume per slot from the dashboard, so demand is spread evenly and your team can prepare accurately.
Does QikServe integrate with third-party delivery platforms?
No. QikServe Order & Pay is a direct ordering platform for collection from your venue. It does not connect with third-party delivery marketplaces such as Deliveroo, Just Eat or Uber Eats. If you need delivery platform integration, speak to our team when you book a demo and we can point you to the right solution.
How do I manage order volume during peak periods?
QikServe Order & Pay lets you set collection windows and control the number of orders accepted per time slot. When a slot fills, it closes automatically. You can also pause ordering entirely from the dashboard during exceptionally busy periods. This keeps preparation manageable and prevents your team from being overwhelmed by a sudden influx of orders.
Does it integrate with our existing EPoS?
Yes. QikServe Order & Pay integrates directly with your EPoS so that pre-orders route straight to your kitchen the moment a guest places them. No manual entry, no orders missed during a rush. For a full list of supported EPoS integrations, speak to our team when you book a demo.
Does it connect with stock control?
Yes. Inventory updates in real time as orders are placed. Automatic 86ing removes out-of-stock items from the menu instantly so guests never order something unavailable.